Downtown LA Motors Mercedes-Benz

Reviews (117)

rating 4.664rating 4.664rating 4.664rating 4.664rating 4.664

Recommend?
94%

Hours of Operation

Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
1801 S Figueroa St.
Los Angeles, CA 90015
(888) 854-2969
Categories New Car Dealer

Latest Reviews for Downtown LA Motors Mercedes-Benz

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Aaron A. in CA on 04/11/2012
Spoke with Karen. She said she is always completely satisfied with her overall service experience. She loves it at this business and she is extremely satisfied with them. She would definitely recommend this business to others. She said her vehicle was very clean when it was returned. She loves that everyone at this business remembers her name.
Category: Service
Review Created: 04/11/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Virgil H. in CA on 04/04/2012
Virgil said this business treats him very well.
Category: Service
Review Created: 04/04/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Robert F. in CA on 04/04/2012
Robert said the business was very kind and courteous. He appreciated that they dropped him off at work and offered to pick him up when his vehicle was finished.
Category: Service
Review Created: 04/04/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Park Y. in CA on 04/02/2012
Spoke with Sung. Sung said everything came out perfect.
Category: Service
Review Created: 04/02/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Francisco E. in CA on 03/30/2012
Francisco said everything was done on time. He was definitely satisfied with the courtesy of his service advisor. He would definitely recommend this business to others.
Category: Service
Review Created: 03/30/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Bart K. in CA on 03/27/2012
Bart said his service manager Won Kim was great. He stated at first he was not satisfied with his experience but the service manager managed his expectations and did an excellent job in the end. He mentioned the communication between him and his service advisor was very good.
Category: Service
Review Created: 03/27/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Albert P. in CA on 03/15/2012
Albert said it was excellent. They did a good job.
Category: Service
Review Created: 03/15/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Elvia H. in CA on 03/15/2012
Elvia said this business provides excellent service and they have great service advisors. Her family member is looking to purchase a CLK before the end of the year.
Category: Service
Review Created: 03/15/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Adolphus R. in CA on 03/15/2012
Adolphus said they did good work.
Category: Service
Review Created: 03/15/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Lauren H. in CA on 03/14/2012
Lauren said she thinks the guys thought that because it was raining they didn't need to wash her vehicle. When the vehicle dried it still was dirty. There was dirt caked on it. Everything else was fine.
Category: Service
Review Created: 03/14/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 51 - 60 of 117 in total
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