Durango Small Car Inc


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

173 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago
Jamie H. on 09/14/2017
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"Trustworthy ,fair ,professional ,friendly "
Full confidence the job will be well done.
Vehicle: Volkswagen Passat
Service Date: 09/13/2017
Review Created: 09/14/2017 08:56 AM
Robert H. on 09/13/2017
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"One business we would DEFINITELY recommend!!!"
Per usual the service was great. We have been going to Small Car since 1979 and although there is a new owner, the same service continues. Through the years they have gone up and beyond what would be expected, especially in cases of different kinds of emergencies. (We live in the Mancos and at one time in Mesa Verde NP. ) We have bought cars in Denver and Small car has always taken are of them. We wouldn't go anywhere else. And we have recommended it to friends.
Vehicle: Subaru Forester
Service Date: 09/11/2017
Review Created: 09/13/2017 08:32 AM
James C. on 08/31/2017
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James said he was very satisfied with the service. The employees did a thorough and efficient job in a short amount of time.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 08/17/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Josh P. on 08/31/2017
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Josh said this business has good communication, and did really good work. They accommodated his weird schedule for drop off and pick up.
Vehicle: Subaru Outback
Category: Service
Service Date: 08/21/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Brian B. on 08/29/2017
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Brian said this business did a good job.
Vehicle: Volkswagen Routan
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Darryl K. on 08/28/2017
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Darryl said this business provided good service.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Christy P. on 08/26/2017
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"These guys are great"
The staff and mechanics at Durango Small Car are always super nice and supportive and have kept my car running smoothly for a very long time.
Vehicle: Volkswagen Jetta
Service Date: 08/25/2017
Review Created: 08/26/2017 05:53 AM
KRYSTEN C. on 08/20/2017
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"Professional courteous timely informative "
Thank you very much for providing excellent service which is not common in Durango.
Vehicle: Mercedes-Benz C320
Service Date: 08/16/2017
Review Created: 08/20/2017 07:49 AM
ALBERT B. on 08/14/2017
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"Great customer service"
I was in Durango on a trip from South Texas and my BMW broke down. Tyler and his cohorts worked me in late on Friday, diagnosed the problem, ordered the necessary part from ABQ, had the part shipped to DRO, and had my car back to me on Monday. Note, that since the shop is closed on Saturdays and Sundays, that was essentially a one day turnaround.
Vehicle: BMW 3 Series
Service Date: 08/14/2017
Review Created: 08/14/2017 09:05 PM
Margery P. on 08/09/2017
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Margery said the business was quick and they fixed the problem.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/03/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Gary L. on 07/29/2017
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Gary said he likes to support small businesses. He said they were reasonably priced. They picked him up. The customer service was really good.
Vehicle: Honda Insight
Category: Service
Service Date: 07/27/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Allen L. on 07/28/2017
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Allen said this business was great. They did everything right and the price was right. They got it done when promised.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
George M. on 07/25/2017
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George said he was pleased with the experience he had during his visit to this business. They did a good job and his vehicle is running well now. They explained everything and advised him of how much it would cost. He appreciated this.
Vehicle: Audi A4
Category: Service
Service Date: 07/18/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Wade M. on 07/17/2017
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Wade said he is a long time customer of this business and he is a happy customer. They have good communication, they take good care of his vehicle and provide good value.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Roxanne H. on 07/14/2017
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"Durango Small Car is the best around!"
Small Car ALWAYS gets my car(s) in quickly when they need care. They are very professional and ALWAYS do a fantastic job. I wouldn't trust a European car with any one else! Thanks for the many years of fantastic customer and automotive service!!!
Vehicle: Mercedes-Benz E320
Service Date: 06/16/2017
Review Created: 07/14/2017 09:12 AM
Jodie H. on 07/13/2017
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Jodie said this business did a good job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Joshua S. on 07/08/2017
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Joshua said this business provided him with great service. He likes all the gentleman on staff and appreciates their professional attitude.
Vehicle: Mercedes-Benz G55
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Elvi S. on 06/24/2017
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Elvi said the business had been providing good service for years.
Vehicle: Subaru Outback
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Tyler J., President at Durango Small Car Inc responded on 06/28/2017

Elvi,

We appreciate your business and look forward to keeping you and your Subaru on the road for many years to come! 

Cheers- 

Tyler Jensen
President 
Office: 970.259.3460
Cell: 970.759.7482
Fred P. on 06/23/2017
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"Doug & Jim"
Both extremely knowledgeable and most importantly frank and honest with you about the problem. Also willing to say they just do not know ....when they are not sure of source of problem. I totally appreciate working with them.
I think Tyler should consider giving each of them a salary raise.
Vehicle: Audi A5 Quattro
Service Date: 06/02/2017
Review Created: 06/23/2017 05:13 AM
Tyler J., President at Durango Small Car Inc responded on 06/28/2017

Fred- 

Doug and Jim are the backbone of the shop! We certainly couldn't do it without their knowledge, experience and professionalism! They make the big bucks for a reason! 

Cheers- 

Tyler Jensen
President 
Office: 970.259.3460
Cell: 970.759.7482
John T. on 06/20/2017
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John said he went in for an oil change using a coupon, and everything was explained well. He stated he is taking a trip, and he felt confident that everything was looked at. Jeff was very courteous and helpful.
Vehicle: Mazda CX-9
Category: Service
Service Date: 06/15/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Tyler J., President at Durango Small Car Inc responded on 06/28/2017

John- 

Thank you for allowing us the opportunity to service your car! We love meeting new people! We hope that you choose Durango Small Car for all of your future automotive needs! 

Cheers- 

Tyler Jensen
President 
Office: 970.259.3460
Cell: 970.759.7482
Displaying Review 1 - 20 of 139 in total