Eads Automotive & Tire Service


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

492 Reviews

98% Would Recommend
95% Business Response
Latest Review 3 days ago
James H. on 08/17/2017
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"Wonderful customer service!"
Eads ordered me tires and put them on my vehicle within a day. Very professional and friendly!
Vehicle: Ford Expedition
Service Date: 08/16/2017
Review Created: 08/17/2017 06:52 AM
Terry E. at Eads Automotive & Tire Service responded on 08/17/2017

Thank you very much for the kind words

Kay C. on 08/10/2017
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"oil change"
.
Vehicle: Nissan Altima
Service Date: 08/08/2017
Review Created: 08/10/2017 07:46 AM
Terry E. at Eads Automotive & Tire Service responded on 08/14/2017

Thanks

David S. on 08/04/2017
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"EXCELLENT WORK BUT THE PRICE!"
These folks do excellent work and use quality materials and workmanship. However you pay quite a bit more than other automotive shops around town. Have deep pockets lol...
Service Date: 08/02/2017
Review Created: 08/04/2017 01:42 PM
Terry E. at Eads Automotive & Tire Service responded on 08/08/2017

Really? We aligned your vehicle for ONLY $64.95!

Wayne R. on 08/04/2017
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Wayne said the staff is very nice. They picked them up and offered to take them to their hotel.
Vehicle: Jeep Patriot
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 08/07/2017

Thank you Wayne, it was our pleasure to help in your time of need while traveling through our state.

Charles D. on 07/28/2017
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Charles said he has used this business before. They are right down the street from him.
Vehicle: Ford Edge
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 08/01/2017

Glad to help with your needs Charles.

Thomas E. on 07/22/2017
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"Local friendly "
Great customer service
Vehicle: Ford Pickup
Service Date: 07/21/2017
Review Created: 07/22/2017 11:49 AM
Terry E. at Eads Automotive & Tire Service responded on 08/01/2017

Thanks Thomas for the kind words

Rocky W. on 07/20/2017
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"2015 Buick Verano...1st service"
This is a new to us lightly used vehicle acquired from a local dealer. The dealer was more than willing to provide regular service AND while they have certified mechanics their busy schedules and prices aren't to my liking. EADS, has worked on every vehicle I've owned since I can remember...dating back into the last century for sure. Their mechanics are as good as they come and they are proactive. They can see problems coming and make suggestions accordingly. They do smart work and their prices are well within the industry standards. They will continue to provide the maintenance on all my vehicles, done better in my opinion.
Vehicle: Buick Verano
Service Date: 07/18/2017
Review Created: 07/20/2017 04:22 PM
Terry E. at Eads Automotive & Tire Service responded on 07/21/2017

As always Rocky, thank you for kind words.

Ed M. on 07/19/2017
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"Alternator repair"
Great service, knowledgeable staff, great overall experience
Vehicle: Ford Pickup
Service Date: 07/17/2017
Review Created: 07/19/2017 06:26 AM
Terry E. at Eads Automotive & Tire Service responded on 07/20/2017

Thank you very much Ed for the great review. Hope all is well!

Justin P. on 07/18/2017
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Justin said he has taken multiple vehicles to this business to be repaired and has never had a problem.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/06/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 08/01/2017

Thank you for the 5 star review Justin

John G. on 07/17/2017
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"close to home."
prompt honest service
Vehicle: Volkswagen New Beetle
Service Date: 07/13/2017
Review Created: 07/17/2017 08:41 AM
Terry E. at Eads Automotive & Tire Service responded on 07/19/2017

Thanks John for taking time to give us a 5 star review and have a great day.

Heather O. on 07/13/2017
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Spoke with Rod. He said they did a good job and he had no issues.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 08/01/2017

Thanks for your response Rod

Gerald H. on 07/13/2017
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Gerald said this business has done work on his vehicle before, and they have great people working for them that provide great service. They have always treated him right and they make him feel important. When he walks in, they welcome him. He stated they have a genuine concern for his vehicle, and he feels good around them.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 08/01/2017

We are very happy to know that you recognize our genuine concern for your car and providing great service to meet your needs

Jacob M. on 07/13/2017
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Jacob said this business was super good, and nice. They had great customer service. When his vehicle was finished, they called to let him know he could pick it up.
Vehicle: Kia Sportage
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 08/01/2017

We are pleased with your satisfaction Jacob

Bob H. on 07/13/2017
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Bob said he recommends this business for service.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 08/01/2017

Thanks Bob

Robert S. on 07/03/2017
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Robert said this business did a really good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/23/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 07/06/2017

Thank you Robert very much.

Jacob B. on 07/03/2017
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Jacob said this business was really nice, easy and understanding. They give him straightforward information about his vehicle.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/22/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Terry E. at Eads Automotive & Tire Service responded on 07/06/2017

It was our pleasure to serve you Jacob and thanks for being our guest.

Joy C. on 07/01/2017
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"You feel like part of the family and professionalism and knowledge "
Once again pulled my mule out of ditch. Cannot write enough good about Eades. Thank y'all so much for being there for me. This is the place to take your vehicle. Exceptional service at a reasonable price
Vehicle: Toyota Camry
Service Date: 06/29/2017
Review Created: 07/01/2017 03:37 PM
Terry E. at Eads Automotive & Tire Service responded on 07/06/2017

It is our pleasure to help our customers whenever we can. We think that you are one of the nicest and easiest person to work with when it comes to servicing your vehicles. Thanks again for the kind words.

Rocky W. on 06/27/2017
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"Coninued Excellent Service"
The entire crew at EADS continues to provide outstanding service for my 1991 Ford F150. They are the only ones I trust with my vehicle. They have worked on this vehicle since before I've owned as the previous owner also trusted them too. No complaints here, they always have kept me updated on the progress of any repairs and the cost before proceeding. Thanks to Terry and crew.
Vehicle: Ford Pickup
Service Date: 06/26/2017
Review Created: 06/27/2017 08:14 PM
Terry E. at Eads Automotive & Tire Service responded on 06/28/2017

Thank you for the kind words as always Rocky

Melissa F. on 06/27/2017
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"Awesome Service"
I always used Eads when I lived in Cabot before. Walked in after being in Texas for over 5 years, and Josh remembered me and the car I drove. Personal service doesn't get any better than Eads. I trust them with anything I need for my car.
Vehicle: Ford Edge
Service Date: 06/26/2017
Review Created: 06/27/2017 05:43 PM
Terry E. at Eads Automotive & Tire Service responded on 06/28/2017

Glad to see you again Melissa and thank you for noticing that Josh does a very good job of creating lasting relationships and helping our customers. As always thank you for the opportunity to help

Michael C. on 06/23/2017
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"Outstanding Service"
Eads Automotive is by far a better alternative to any other dealer or independent facility. The staff are experts at delivering honest and reasonably priced service in a timely manner.
Vehicle: Toyota Prius
Service Date: 06/22/2017
Review Created: 06/23/2017 08:41 AM
Terry E. at Eads Automotive & Tire Service responded on 06/28/2017

Thank you as always for your honest and kind generosity with your words

Displaying Review 1 - 20 of 492 in total