Eastern Shore Hyundai


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

923 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.5294135/5Overall Rating 4.5294135/5Overall Rating 4.5294135/5Overall Rating 4.5294135/5rating 4.5294135
Original
Overall Rating 2.05882/5Overall Rating 2.05882/5rating 2.05882rating 2.05882rating 2.05882
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 09/24/2017
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"Convenience"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/24/2017 10:24 AM
Verified Customer on 09/22/2017
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"Great Service Great people"
I've bought three cars from this dealership. They take care of the customers!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 05:55 PM
William L. on 09/22/2017
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"Great Dealership"
You guys are consistant with your great customer service very time.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 09:56 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/22/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you for all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Edward D. on 09/21/2017
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"All You Could Ask For"
Great people, great work, fair price
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:54 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/22/2017

Thank you for taking a few minutes to review your recent service.  We are happy you had a 5 star experience.  We look forward to seeing you in the future.  Thank you again from your Eastern Shore Hyundai service team.

Geneva Ann S. on 09/20/2017
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"Exceptional service!! "
Professional, friendly, helpful. Knowledgeable about their product and services!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/20/2017 02:34 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/20/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you again in the future.  Thank you again from your Eastern Shore Hyundai service team.

Linda S. on 09/20/2017
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"Great service."
Done in a timely matter. Dog friendly is a plus...
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:52 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/20/2017

Thank you for taking a few minutes to review your recent service experience.  We are happy you had a 5 star experience.  Thank you again from your Eastern Shore Hyundai service team

Robert C. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"See comment below."
See my previous comment re: the length of time the service call took.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 10:23 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/20/2017

Thank you for taking a few minutes to review your recent service experience.  We are happy you had a 4 star experience.  We apologize for the delay in your service.  Thank you again from your Eastern Shore Hyundai service team

Bobby S. on 09/19/2017
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"Service Done as requested"
I asked for my normal mileage service and it was done as requested. I also was able to pay over the phone, keys left in the car so I could pick it up after hours. Thanks for being accommodating.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:35 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/19/2017

Thank you for taking a few minutes to review your recent service experience.  We are happy you had a 5 star experience.  Thank you again from your Eastern Shore Hyundai service team.

LAUREE J. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are very nice. Y"
Always eager to help.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:30 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/19/2017

Thank you for the outstanding review, we are happy you had a 5 star service experience.  We look forward to seeing you in the future.  Thank you again from your Eastern Shore Hyundai service team.

JANICE B. on 09/18/2017
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"good service"
Again..good service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 09:44 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/18/2017

Thank you for taking a few minutes to review your recent visit.  We are happy you had a 5 star service experience.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

James L. on 09/15/2017
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"Title"
Comments
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 06:05 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/16/2017

Thank you for taking the time to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Lana L. on 09/15/2017
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"Courteous staff"
No complaints
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 05:08 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/16/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to your next visit.  Thank you again from your Eastern Shore Hyundai service team.

Jeremiah W. on 09/13/2017
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"Always pleasant environment "
Na
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 09:47 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/13/2017

Thank you for taking a few moments to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of all your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Verified Customer on 09/12/2017
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"Best dealership around"
Always fast, friendly, honest service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/12/2017 10:08 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/12/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star experience.  We look forward to seeing you soon.  Thank you again from your Eastern Shore Hyundai service team.

FRANK S. on 09/11/2017
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"The place is clean, the work is done in a timely manner, and they call right a way when the vehicle is completed."
I had my car towed by Hyundai roadside, left the keys and a description of the problem on a Holiday in which the garage was closed, the next morning I received a call that the service was complete and the car was ready to be picked up, I had no further problem.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 02:38 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/11/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to seeing you soon.  Thank you again from your Eastern Shore Hyundai service team.

Joe W. on 09/09/2017
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"They find the problem and fix it. Very professional."
Like I said, they quickly found the problem and fixed. I have confidence in the teams there.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/09/2017 01:08 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/11/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Jacquelyn W. on 09/07/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Too Far to Drive for Incomplete Service!"
Left my car for tire rotation and oil change I had reserved time for after driving 60 miles one way to get there. Hubby picked me up. After 2 hours was called and told car was ready. Surprised at little time, I asked if they had done the two recalls and my order that quickly. I was rudely interrupted by the caller saying I only had 2 recalls not three. OK. When I got there to pick up car, no rotation had been done and I was told it was an oversight. I could have it done and wait another 30 - 40 minutes. No thank you, I'll pay someone else to do it. Disappointed in service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/07/2017 06:09 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/08/2017

I would like to take the time to apologize for your recent service visit.  We strive to make sure every customer receives the service requested.  We hope you continue to use Eastern Shore Hyundai for your service needs.  Please feel free to contact me directly in the future to maintain your Sonata.  Jonathan Cutler Service Manager 251-626-6363.  

Deborah E. on 09/07/2017
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"Great first service"
Just moved here from another state and the service was as great as are previous dealer
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/07/2017 03:28 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/07/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  Thank you again from your Eastern Shore Hyundai service team.

Karen A. on 09/06/2017
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"Cindy and Jonathan besties there is"
They are so friendly customer orientated. The work is good as well
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 02:28 PM
Jonathan B C. at Eastern Shore Hyundai responded on 09/06/2017

Thank you for taking a few minutes to review your recent service visit.  We are happy you had a 5 star service experience.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

Michael H. on 09/06/2017
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"The people."
The people on staff there are what makes this a great place
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/06/2017 06:46 AM
Jonathan B C. at Eastern Shore Hyundai responded on 09/06/2017

Thank you for the kind words.  We are happy you feel great about the service you received.  We look forward to taking care of your future service needs.  Thank you again from your Eastern Shore Hyundai service team.

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