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Eastside Automotive & Tire

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(783 Reviews)
90
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

When your trade is your passion, you’re never satisfied with anything less than the best. At Eastside Automotive & Tire, it’s that passion that drives excellence in everything we do. From the way we greet our customers, to the transparency we offer throughout the entire repair process, we’re fueled by making a difference in the lives of When your trade is your passion, you’re never satisfied with anything less than the best. At Eastside Automotive & Tire, it’s that passion that drives excellence in everything we do. From the way we greet our customers, to the transparency we offer throughout the entire repair process, we’re fueled by making a difference in the lives of every person who walks through our door. That’s why we offer a one-stop auto shop for preventative maintenance and general auto repair, so our customers can get all the work they need under one roof. From brake work to engine replacements, our world-class technicians are at the ready to get you back on the road. Best of all, we offer parts and labor warranties so you can drive away with peace of mind. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(425) 827-8686

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
12676 NE 85th St Kirkland, WA 98033-8045
Eastside Automotive & Tire's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(783 Reviews)

DD
gravatar
Daniel D.
Kirkland, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2014
verified customer Verified Customer
surreal repair nightmare
I went to have my secondary water pump leak fixed. Quoted about $450 to fix. Once he repaired that, plastic T-hose connectors & hoses start blowing again & again & again &... then, it was $800, then $1,100, then $1,500. After taking off both upper & lower manifolds, 4 out of 6 injectors broke (really?!). The bill came to $2,400. He said he'd driven & tested it. I drove less then half a mile before another hose burst! Back to shop (am I a total idiot at this point?). $600 more for hoses going to radiator. Oops, then the radiator broke. Total damages: $3,600. That's $1,500 under total value of my car!! He said he'd deeply cut the cost of his parts & labor (theirs is $126/hr). Business norm auto labor around $110/hr. Total repairs took TWO weeks. Only when I threatened to have car towed to dealership, did he finally offer to pay for a rental car. I had to constantly call him everyday & constantly ask him to initiate update calls to me. He really seemed to want to help, but it really felt like he wasn't' sure about what he was doing. Correction, he even admitted he didn't' know if his extensive work would even fix the car. His advice was to get it running & then sell it ASAP. This is 2001 VW car w only 108k miles. Driven onIy 4,000 miles per year in past 5 years. My mistake was taking it here in first place. Hindsight: What do you do when yer engine is taken half-apart & yer already $2,000+ into fixing it??? He was overpriced, not properly trained for my VW. I had to threaten to tow away my car before he paid for a rental car. Never, ever again. He's a real nice guy, but my credit card is gutted $3,600 for fixing Plastic and Hoses?!!!!
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