ReScore Reviews™ (14)

ReScore
Overall Rating 3.57143/5Overall Rating 3.57143/5Overall Rating 3.57143/5rating 3.57143rating 3.57143
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review 35 minutes ago
Kimberly R. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cathy was friendly and knowledgeable from start to finish."
I will definitely visit this dealership again
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 10:47 AM
Christine G. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"From the Service Reps....to Jerry driving me to a nearby restaurant (while my car was being serviced), this group is a "class act!!! Thank you for your services!"
Thank You Again!!! I'll be back for my next service time!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 10:33 AM
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Communications"
Cathy Stump keeps me updated on all issues affecting my car's service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:47 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/20/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Braves C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, effecient service"
5 stars
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 11:16 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/20/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

RENE G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 04:54 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/19/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service! Not the greatest office"
Loved the customer service!

But layout of service room is confusing and I ended up standing around for ~5 minutes waiting for someone to notice I needed help.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 11:19 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/18/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Annette M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They really try to help you and find a solution to your needs"
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:12 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/15/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

 

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Jerome K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional"
This place was great. I came in for a recall, the staff was very pleasant. The environment was clean and had entertainment. The service was started on time and completed fairly quickly.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 10:55 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/15/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

 

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Peter M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Generally, good communication between the intake person and client and the overall reliability of service(s) completed."
The intake person communicates effectively and on a timely manner and the quality off work performed inspires reliability.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 11:03 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

 

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Sharon B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brake light replacement"
It was great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:48 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

 

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

BRUCE W. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy. Fine organization. Fine people."
They go above and beyond. Excellent value.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:46 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

 

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Iulian N. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very good !!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 02:04 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

 

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

John J. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The personnel make the difference"
Cathy gave me detailed information and guidance of what needed to be done, then got the work done in a timely and cost-efficient manner. She is very knowledgeable, friendly, and professional. Shane is also exceptional.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:23 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/13/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

 

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Barbara B. on 09/11/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service Manager "
4 new tires and alignment was expensive and car had bad vibration after they were installed. Great Service Manager, Eric, got the car back in next day and made things right. He did a very good job.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 04:31 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/12/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Terry A. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Ever!!"
I actually went online to see the ratings of dealerships close to me (Kennesaw). Unfortunately, most were unfavorable. I made a decision to keep looking even if I had to travel a little to get the recalls resolved. Ed Voyles service department had some excellent ratings. I made an appointment and so glad that I did. I was met with nothing but courteous and friendly team members. Cathy Stump was absolutely the best service advisor. I shall return and continue servicing my vehicle with Ed Voyles Hyundai!!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 10:32 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/12/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Work"
Service was timely
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 10:09 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/11/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Nelda C. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My husband and I have a 2012 Hyandai Elantra and a 2017 Elantra."
They do a great job of inspecting the vehicles and make you feel comfortable while you're waiting for the service to
be completed.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/10/2017 06:47 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/11/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Debbie W. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very confident in Service Advisor and Hyundai products
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/09/2017 08:50 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/09/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Angelina Z. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great business"
Excelent
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/08/2017 01:42 PM
TANYA E B. at Ed Voyles Hyundai responded on 09/09/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Hugo R D. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome experience. "
The service people were amazing helping me to change my car battery. The process was smooth and prompt.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/08/2017 11:25 AM
TANYA E B. at Ed Voyles Hyundai responded on 09/09/2017

Thank you for taking the time to provide us your feedback! We are pleased to hear you've had a positive experience with our team here at Ed Voyles Hyundai. We look forward to working with you again.

TANYA BYERS
CUSTOMER SERVICE RELATIONS
770-701-5509
TBYERS@EDVOYLES.COM

Displaying Review 1 - 20 of 1317 in total