ReScore Reviews™ (14)

ReScore
Overall Rating 3.7857114/5Overall Rating 3.7857114/5Overall Rating 3.7857114/5rating 3.7857114rating 3.7857114
Original
Overall Rating 1.71429/5rating 1.71429rating 1.71429rating 1.71429rating 1.71429
93% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+ Service"
My Santa Fe was fixed in a timely manner.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/21/2017 05:02 AM
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rim fix"
Had a bad rim. Found a used one and installed, less $ than nes.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:05 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/20/2017

Thank you for the 5 star score!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
J L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficent"
Friendly associates
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:12 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/20/2017

Thank you for the feedback and 5 star score.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:04 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/20/2017

Thank you for the great score!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Beth G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Replaced Battery"
Prompt service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 09/19/2017 09:20 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/20/2017

Thank you Beth for your business and the 5 star review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Diagnostics"
Well run service department
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/17/2017 07:33 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/18/2017

Thank you for your review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Robert H. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good"
good
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:48 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/18/2017

Thank you for the review, what can we do to earn 5 stars on the next visit?

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
John K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elgin Hyundai Service"
Great service manager, work always done right and timely!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 12:12 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/18/2017

 Thank you for the feedback in the five star review. 

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Horace G. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Jorge Is Great to work with.."
Jorge was able to get my vehicle in for an unscheduled service, which was greatly appreciated.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:17 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/18/2017

 Thank you for the review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Diane D. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly expert service"
Did not have an appointment but the service department performed a tire rotation and 7500 mile oil change quickly and had me on the road within a hour which was faster than originally promised and they washed the car as well
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 03:38 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/14/2017

Thank you for the 5 star review and great feedback Diane.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Bonnie C. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Return "
Return vehicle as it was turned in.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:56 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/13/2017

Thank you Bonnie for the review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Louis L. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership "
Always like the service I get here. My car gets in when scheduled and out on time too. I always like the clean washed look of the car after service. I will definitely buy another Hyundai Santa Fe from here at Elgin Hyundai.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:14 AM
Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"warranty work took a long time."
Took 6 and a half weeks to get parts for repairs.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 07:47 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/12/2017

Thank you for the review.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service team and the billing team combined provide a quality service with friendly, professional attitudes. Hats off to Larry Service Dept for his great attitude!"
Please extend my compliments and gratitude to the Elgin Service team.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/11/2017 11:11 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/12/2017

Thank you for the 5 star score!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Michael C. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes, absolutely I would recommend this new car store and continue to send friends and relatives to this new car store. "
Starting from the owner of the dealership to the store manager and most definitely the service department-with George the service writer and Jim the manager. I have been dealing with these two service people since 2007. The store manager has changed 1 or 2 times but Brian is an excellent store manager. Our sales person Matt Zitch I have purchase 3 or 4 of my last vehicles from him. Matt is truly a great salesperson. He is young energetic and he has a great personality and he never pressures us. Matt understands that when my wife and I come into look at the new vehicles he knows we will buy. He is truly again I state my opinion about our salesperson Matt Zitch he is an excellent salesperson and he is very knowledgeable.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 06:08 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/12/2017

Great feedback Michael thank you for your business.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Special car for special people"
Let Hyundai be the next family addition. They're fun, savvy and have charismatic.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 01:47 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/12/2017

Thank you.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Verified Customer on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch!"
Very pleased with this dealer's service department. Friendly, courteous and on-time service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 12:04 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/07/2017

Thank you for the 5 star review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Carlene H. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elgin Hyundai - Visit Sept 2, 2017"
Friendly and Professional Group in the Service Dept, Confident getting the the best service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/06/2017 09:53 AM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/07/2017

Thank you for the 5 star review Carlene.

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Richard H. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pricing is comparable to outside vendors that not using Hyundai parts "
Service advisor Jorge Quevado is honest & his recommendations can be trusted.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/05/2017 02:34 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/12/2017

Thank you for the review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
Janice G. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and Thorough Service "
This is my second service. The dealership continues to deliver timely and reasonably priced service.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 02:40 PM
Joseph B., Service & Parts Director at Elgin Hyundai responded on 09/05/2017

Thank you Janice for the great review!

Joe Ballin
Service & Parts Director
Elgin Hyundai
847-888-8222
847-741-2193 Fax
jballin@blautogroup.com
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