Review for European Collision Center
Rick G. on 07/11/2013
Rick said he's been to this facility before and was satisfied but not this time. He was not kept informed and had to call them. He was not satisfied with the estimate because he asked them take care of an additional issue and he was told they would call him with a quote and they never did. He didn't elaborate further. For this reason, he was not satisfied with the treatment and communication. He is not recommending them and will not go back due to this experience.
Review Created: 07/11/2013
This review was collected via phone interview by Customer Research Inc.