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European Collision Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,540 Reviews)
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Score Details

5 stars
84%
4 stars
11%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Everyone at European Collision understands that you have a choice by law where to take your vehicle for repairs. We appreciate you giving us the opportunity to earn your business. We want to provide the best service and quality possible. Everyone at European Collision understands that you have a choice by law where to take your vehicle for repairs. We appreciate you giving us the opportunity to earn your business. We want to provide the best service and quality possible.

Categories
Body Shop, Collision Repair, Auto Body
Contact
(415) 551-9700
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No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
180 12th Street San Francisco, CA 94103
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European Collision Center 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,540 Reviews)
Write a Review
Recent Reviews
RB
Romona B.
California
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/17/2014
verified customer Verified Customer
Category: Collision
Romona said her vehicle was not repaired correctly, and she will be taking it back in for a third time to fix. The original body work was to fix the passenger side doors of her vehicle. When she went to pick up her vehicle after being informed that it was ready, she discovered that the running board had not been repaired, it was still scratched and dented. She had returned her rental car at that point, and had to go back to the rental company and re-rent the rental car. The second time her vehicle was with this business, they were to fix the running board. She needs to take it back for a third time, because the rear passenger door handle is not repaired. Her vehicle was there the first time for 2 weeks, but was not finished. She had to leave it there for an additional 3 days for them to fix the running board. They called her 1 time, a few days before the vehicle was ready to be picked up, which she felt was not keeping her adequately informed. She was not satisfied with the way she was treated by the personnel. Dennis gave her a very unsatisfactory response to her dissatisfaction with the situation on her vehicle and needing to bring it in 3 times to have it fixed correctly. He was not informed on the situation with her vehicle having been in two times previously. For this reason she was also dissatisfied with the business' communication. She would not recommend this business due to this experience.
Not Recommended
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