Excelsior Auto Clinic\Marin European


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

190 Reviews

100% Would Recommend
Latest Review about 1 year ago

George W. on 08/03/2016
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George said the business is the best.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/01/2016
Review Created: 08/03/2016
This review was collected via phone interview by Customer Research Inc.
Tony W. on 07/30/2016
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"The usual fabulous service"
Fixed the problem (as usual)
Vehicle: Audi A3
Service Date: 07/28/2016
Review Created: 07/30/2016 08:43 AM
Sam G. on 07/26/2016
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Sam said he had a good experience and he likes there forthrightness, honesty and they did a good job.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 06/10/2016
Review Created: 07/26/2016
This review was collected via phone interview by Customer Research Inc.
Brad A. on 07/26/2016
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Brad said this business is awesome. They were really good to him and he appreciates them. He would recommend them for service.
Vehicle: BMW 528i
Category: Service
Service Date: 06/13/2016
Review Created: 07/26/2016
This review was collected via phone interview by Customer Research Inc.
Julia H. on 07/25/2016
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Julia said this business did a good job. They kept the price right and took care of all the issues on her vehicle. They were friendly, helpful and honest.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 06/16/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Kevin G. on 07/23/2016
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Kevin said this business did what he asked and his vehicle is running well. They take very good care of his vehicles, treating them like they are their own.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/24/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
Travis B. on 07/23/2016
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Travis said he was satisfied with the work they did. They are dear friends of his and they were really nice. It was great.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 07/21/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
Peggy M. on 07/21/2016
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Peggy said she received excellent service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/01/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
David A. on 07/19/2016
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"Honesty and Integrity"
I completely trust Art and his amazing crew with my cars. They always give an honest assessment and never try to nickle and dime me. I had a car recently that had repairs needed that would add up to the value of the car itself. Art and I had a realistic assessment and came to the conclusion it wasn't worth it to keep the car and repair it. Art never tried to convince me to spend the money to keep the car going--he even offered to buy the car from me if I didn't get a reasonable trade in price for it. I'll keep going back--they're great.
Vehicle: BMW 328i
Service Date: 07/18/2016
Review Created: 07/19/2016 09:44 AM
Christy V. on 07/19/2016
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Christy said she has had a good experience at this business overall and she recommends them any opportunity she has. George, a representative there who worked with her, is very responsive and he got her vehicle done quickly. She mentioned this is her second time going to this business for a smog check and she has always enjoyed working with them.
Vehicle: Honda Accord
Category: Service
Service Date: 07/17/2016
Review Created: 07/19/2016
This review was collected via phone interview by Customer Research Inc.
Frank Y. on 07/14/2016
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"They've been in business under the same founding-owner for over 40 years--a good sign!"
Long history for an independent garage. They must be doing something right. Although their prices are high, they are totally trustworthy.
Vehicle: Mazda MX-5 Miata
Service Date: 07/14/2016
Review Created: 07/14/2016 08:49 PM
Steve K. on 07/11/2016
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"Friendly good service"
Great service
Vehicle: Toyota Highlander
Service Date: 06/13/2016
Review Created: 07/11/2016 09:40 AM
Patricia B. on 07/11/2016
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Patricia said they are wonderful at this business and she has recommended their service many times.
Vehicle: Nissan Murano
Category: Service
Service Date: 07/08/2016
Review Created: 07/11/2016
This review was collected via phone interview by Customer Research Inc.
ALICE R. on 07/10/2016
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"Great service"
Art makes it a point to know the details of my car's history and needs. After a service my car literally purrs!
Vehicle: Toyota Camry
Service Date: 07/09/2016
Review Created: 07/10/2016 12:31 PM
Linda B. on 07/10/2016
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Linda said this business lived up to her expectations. She has been going to this facility for 35 years and every time she goes she tells them to treat her vehicle as if it belonged to their grandmother. That is what she has always told them and they have always done a top notch job. She has never been disappointed. They're absolutely wonderful and she is satisfied.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 07/01/2016
Review Created: 07/10/2016
This review was collected via phone interview by Customer Research Inc.
Arlene V. on 07/08/2016
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"Honest, excellent service."
.Art and his crew went above and beyond to find out what was wrong with my car, when others failed and overcharged me.
Vehicle: Chevrolet Blazer
Service Date: 06/27/2016
Review Created: 07/08/2016 02:01 PM
Marge H. on 07/08/2016
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"Great Services "
As usual, Art and his employees do an outstanding job of getting the job done in a timely manner. I would not trust my car to any other shop.
Vehicle: Lexus ES 350
Service Date: 07/05/2016
Review Created: 07/08/2016 07:09 AM
John B. on 07/07/2016
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"Good review "
Everyone was very accommodating at this garage.
Vehicle: Toyota Celica
Service Date: 07/01/2016
Review Created: 07/07/2016 10:59 PM
Paula D. on 06/15/2016
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Paula said this business was fast and good.
Vehicle: Mercury Sable
Category: Service
Service Date: 05/19/2016
Review Created: 06/15/2016
This review was collected via phone interview by Customer Research Inc.
Faisal A. on 05/18/2016
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Faisal said they provided service, which was fine but he didn't pass the smog test and it wasn't all of their fault
Vehicle: MINI Cooper
Category: Service
Service Date: 05/16/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 190 in total