Review for Exhibition Automotive CARSTAR
Glenn M. on 02/29/2012
Glenn said his vehicle was ready 12 days late because they found additional damage under his bumper. He said he is unsure if he was kept adequately informed by this business because he received pictures every night, but they all looked like the same picture. He was not satisfied with this business' communication because when he was supposed to pick up his vehicle he sent this business an email and he never got a response. He had asked this business for a loaner vehicle with all-wheel drive and he was told that it wouldn't be a problem, but when he went to pick up his loaner vehicle there were no vehicles available with all-wheel drive. He would not recommend this business based on this experience.
Service Date: 02/22/2012
Review Created: 02/29/2012
This review was collected via phone interview by Customer Research Inc.