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Fairfax Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,046 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
198
Total ReScores
4.4
ReScore Average
78
Net Promoter Score ®

Business Details

About

Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info. Fairfax Hyundai is located in Fairfax, VA and we serve the greater Washington D.C. area, including Alexandria and Arlington. Our Service Technicians are here to help keep your vehicle running like new for years to come! Call us today or visit our website for more info.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(703) 352-0444

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
8:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (US & Canada)
10925 Fairfax Boulevard Fairfax, VA 22030
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6,046 Reviews)

TL
gravatar
Thalia L.
Reston, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service Every Time from Fairfax Hyundai
I have been a loyal customer of Fairfax Hyundai for over 20+ years. I have bought 5 cars there, 1 Elantra and 4 Sonatas. I keep coming back because I get excellent service every step of the way from buying the car to servicing and maintaining the car.

The service department is top notch. I have NEVER had an issue with my car that they didn't tell me to just bring it on in. Not waiting 3 days or 3 weeks as we have experienced with other dealerships.

The service advisors always treat me like they value my business and often make suggestions on needed or soon to be needed service. They take the time to find out if I have any issues or concerns with my car. My 2006 is still on the road due to the service it has received from Fairfax Hyundai. I don't take my car anywhere else even though another Hyundai dealership is right down the street from where I work.

I also love the auto butler that they offer which keeps my car looking brand new. If you want to get treated right, come to Fairfax Hyundai.
Recommended
Customer C. from Fairfax Hyundai responded on 12/07/2017 06:58 AM

We wanted to Thank You for the outstanding review and recommendations.

We strive to give the best customer service.

Customer Care Representative
Fairfax Hyundai
703-352-0444

Customer C. from Fairfax Hyundai responded on 12/07/2017 07:04 AM

Dear Thalia,

We would like to thank you for your review and recommendation!
We here at Fairfax Hyundai strive to give great customer service to our Hyundai family. 

We hope to see you in the future,
Customer Care Representative
Fairfax Hyundai
(703) 352-0444

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