Fairfax Service Center


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

73 Reviews

100% Would Recommend
Latest Review about 16 hours ago
MICHAEL M. on 09/24/2017
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"BMW Convertible Top Repair"
Had a very satisfactory experience at the Fairfax Service Center having my top repaired. Great having the top down on these cool evenings.
Vehicle: BMW 3 Series
Service Date: 09/18/2017
Review Created: 09/24/2017 06:21 PM
THOMAS R. on 09/23/2017
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"Good inspection and repairs"
Great inspection and notified be of the need repairs. The repairs were timely and good mechanical service.
Vehicle: BMW 3 Series
Service Date: 09/21/2017
Review Created: 09/23/2017 08:36 AM
KENNETH M. on 09/15/2017
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"good service"
Good location in relation to my residence , cost and a willingness to respond to any question without an attitude.
Vehicle: Mercedes-Benz C300
Service Date: 09/05/2017
Review Created: 09/15/2017 07:10 AM
ALAN H. on 09/13/2017
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"Intelligent work collaborativel delivered"
I asked for an assessment of my E3 20 and got a comprehensive review from which I was able to pick and choose the repairs that I desired to have. They made a mistake in estimating in my favor and stood by it. It was a Collaborative and professional job .
Vehicle: Mercedes-Benz E-Class
Service Date: 09/12/2017
Review Created: 09/13/2017 04:42 AM
JOHN D. on 09/08/2017
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"GREAT SERVICE! "
YOU DID IT AGAIN! - GREAT CUSTOMER SERVICE AND DETAILED ANALYSIS OF THE PROBLEMS AT HAND - ALSO, THE COFFEE IS GREAT TOO!
Vehicle: BMW 750iL
Service Date: 09/07/2017
Review Created: 09/08/2017 07:40 AM
KAMELIA S. on 09/01/2017
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"Repair and maintenance "
Great customer service and friendly environment. I was very happy with performance and care of my car.
Vehicle: BMW 3 Series
Service Date: 08/31/2017
Review Created: 09/01/2017 05:06 AM
Sultan M. on 08/30/2017
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Sultan said this business was efficient and honest.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/29/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
WILLIAM J. on 08/29/2017
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"A Valuable Resource"
Once again Reese and his crew proved themselves invaluable. The BMW dealer couldn't find the crucial part I needed, but Reese found one and installed it expertly. Dedicated, skillful and resourceful, I depend on Fairfax Service Center to keep my BMW in top form.
Vehicle: BMW Z3
Service Date: 08/25/2017
Review Created: 08/29/2017 05:54 PM
ALAN R. on 08/29/2017
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"Maintains My BMW's Performance and Enjoyability!"
In order to keep a precision instrument calibrated it must be maintained, adjusted and calibrated to it's designed specifications periodically. Fairfax Service Center is the Calibration Lab I take my BMWs to when they need parts swap-out or to be tweaked back into calibration. Fairfax Service Center provides this capability efficiently and in a personal manner at a reasonable price. I highly recommend them for professional BMW service.
Vehicle: BMW 3 Series
Service Date: 08/08/2017
Review Created: 08/29/2017 01:54 PM
PRASANTHI A. on 08/29/2017
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"Excellent service"
They know what they are doing and very friendly
Vehicle: BMW X5
Service Date: 07/22/2017
Review Created: 08/29/2017 06:45 AM
Abdulrazaq F. on 08/29/2017
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Abdulrazaq said they did a very good job.
Vehicle: BMW 5 Series
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Edgardo L. on 08/28/2017
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Edgardo said this business has good customer service.
Vehicle: BMW X5
Category: Service
Service Date: 08/07/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
SYBELLA D. on 08/26/2017
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"Excellent, professional and very friendly service"
As usual, it was a most wonderful, professional and very friendly experience at this service garage.
Vehicle: BMW 528i
Service Date: 08/25/2017
Review Created: 08/26/2017 06:41 AM
SCOTT G. on 08/25/2017
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"Great first visit"
This was my first visit after leaving the BMW dealer. I was very pleased and found myself wishing I had left the dealership long before. Everything was professional from scheduling the appointment, keeping me informed throughout the day and having my vehicle ready for pick up.
Vehicle: BMW 3 Series
Service Date: 08/24/2017
Review Created: 08/25/2017 04:26 AM
Linda F. on 08/25/2017
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Linda said this facility does a really good job.
Vehicle: Mercedes-Benz SL-Class
Category: Service
Service Date: 08/11/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
George D. on 08/25/2017
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George said this business responded immediately to his emergency and they fixed his vehicle.
Vehicle: BMW Z4
Category: Service
Service Date: 08/09/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
chris C. on 08/22/2017
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"In and out on less than 1 hour"
Appreciated being able to get 2 minor repairs done on less than am hour, on a Saturday. It helped the parts were pre ordered, but it nonetheless was great yo be in and out in 45 mins
Vehicle: BMW Z3
Service Date: 08/19/2017
Review Created: 08/22/2017 09:12 AM
James G. on 08/22/2017
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Spoke with Nicole. She said this business was great to work with. It was a great price. They were good about getting the vehicle in and out and they were easy to understand.
Vehicle: Mercedes-Benz ML500
Category: Service
Service Date: 08/16/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Jasmyn H. on 08/22/2017
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Jasmyn said both of her visits to the business have been phenomenal. The service was very simple and smooth. They offered open communication and a loaner vehicle.
Vehicle: BMW X3
Category: Service
Service Date: 08/14/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
john G. on 08/20/2017
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"Very nice"
They did a great job and the cost was reasonable.
Vehicle: Mercedes-Benz 500SEL
Service Date: 08/15/2017
Review Created: 08/20/2017 01:53 PM
Displaying Review 1 - 20 of 73 in total