Fairfield Hyundai Muncy


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

293 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5rating 4.5714286
Original
Overall Rating 1.57143/5rating 1.57143rating 1.57143rating 1.57143rating 1.57143
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Regina B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service"
We are treated with respect and like a friend
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:07 AM
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fairfield Hyundai Muncy"
Great job!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:56 PM
THOMAS S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty"
Always comforting to receive quality auto maintenance no matter where I am in the USA!
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 09:38 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/18/2017

Thank you for the 5 Star Review.



Jeremy Day
Fairfield Hyundai
Service Manager

Gregory P. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every aspect from sales to service. "
Outstanding
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 02:32 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/18/2017

Thank you for the 5 Star Review.



Jeremy Day
Fairfield Hyundai
Service Manager

Douglas K. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"In and out"
Very friendly, fast service, only thing they didn't ask if we would like car washed after service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 11:09 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/11/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score. Sorry about not washing your vehicle. Please feel free to stop in at anytime and we will be more then happy to wash your vehicle.



Jeremy Day
Fairfield Hyundai
Service Manager

ROBERT E. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Ever!"
They have always gone above and beyond in taking care of me and my vehicles.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/09/2017 07:40 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/11/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score. We wish you the best of luck with your new job and new location. Please if you need anything feel free to give me a call.



Jeremy Day
Fairfield Hyundai
Service Manager

Verified Customer on 09/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
The oil change was expensive
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/06/2017 04:26 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/09/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score.



Jeremy Day
Fairfield Hyundai
Service Manager

Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is friendly and very accommodating. "
Yes, I would; however living in Schuylkill county many wouldn't make a long trip to the dealership.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/04/2017 06:08 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/09/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score.



Jeremy Day
Fairfield Hyundai
Service Manager

Jane Z. on 09/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Personable service"
Friendly staff - The mechanic explained things to my grandson
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 09/04/2017 05:32 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/09/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score.



Jeremy Day
Fairfield Hyundai
Service Manager

Gregory B. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, great job! "
A big thank you to the folks at Fairfield Hyundai. From the scheduling of the appointment to the drop off, explanations and pick up, everything was top notch. Looking forward to seeing you all on my next visit. Thank you for making me feel valued.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/03/2017 03:39 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/09/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score. I appreciate your amazing feedback. That means a lot to me and Fairfield Hyundai.



Jeremy Day
Fairfield Hyundai
Service Manager

Kenton W. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ROUTINE SERVICE"
Very professional, timely, and a it's close to home.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/02/2017 04:24 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/09/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score.



Jeremy Day
Fairfield Hyundai
Service Manager

Megan R. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service, thankyou!
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/01/2017 11:58 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/09/2017

Thank you for taking the time to review Fairfield Hyundai. Thanks for the great score.



Jeremy Day
Fairfield Hyundai
Service Manager

Connie B. ReScore Review on 09/08/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"early appointments"
address all problems
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 08/31/2017 06:26 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"early appts"
nice people
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 08/31/2017 06:26 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 09/01/2017

Thank you for taking the time to review Fairfield Hyundai. Not sure for the reason for the 3 out of 5 stars but I will call you to resolve this issue. Thank you so much for your business and we look forward to seeing you again.


Jeremy Day
Fairfield Hyundai
Service Manager

Jeremy D D. at Fairfield Hyundai Muncy responded on 09/09/2017

Thank you for the re-score. I am glad we could fix your issues for you.

Jacqueline P. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer centered care"
In a time with so much going on and so many things to do, Fairfield focuses on customer convenience. I'm confident that when I have a need for service I will be treated well and my vehicle will receive excellent care as well.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/25/2017
Service Type: Repair
Review Created: 08/30/2017 05:44 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 08/31/2017

Thank you for the wonderful Feedback. We appreciate your feedback and we strive to provide excellent service. I am happy to here you are completely satisfied and we look forward to seeing you again.


Jeremy Day
Fairfield Hyundai
Service Manager

John S. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy"
First time there for recalls, very satisfied with professionalism and courtesy.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/23/2017
Service Type: Repair
Review Created: 08/28/2017 12:04 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 08/29/2017

Thank you for taking the time to review Fairfield Hyundai.
We appreciate the feedback.



Jeremy Day
Fairfield Hyundai
Service Manager

Colleen H. on 08/26/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"First time for service"
I will go back as I dont think I'd trust a non Hyundai maintenance
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/26/2017 04:08 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 08/26/2017

Thank you for taking the time to review Fairfield Hyundai. I do apologize for not having your service light reset. The technicians put oil change stickers at top left corner of windshield and sometimes forget to reset the light. I will change the information in the Hyundai system so you will start receiving notifications when a recall comes available on your car. I hope you have a Great Day. Thank you.


Jeremy Day
Fairfield Hyundai
Service Manager

Robert G. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sales and service"
IHaving the inventory to select from, and dependable service is what makes Fairfield great.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/24/2017 05:48 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 08/26/2017

Thank you for the 5 Star Review.



Jeremy Day
Fairfield Hyundai
Service Manager

John K. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
fast and good service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/20/2017 10:29 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 08/21/2017

Thank you for the Five Star Review.




Jeremy Day
Fairfield Hyundai
Service Manager
570.567.2000

Vicki B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and capable service."
Fairfield Hyundai is just right for us!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 10:51 AM
Jeremy D D. at Fairfield Hyundai Muncy responded on 08/21/2017

Thank you for the Five Star Review.




Jeremy Day
Fairfield Hyundai
Service Manager
570.567.2000

Kimberly G. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"recall "
good
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/17/2017 05:29 PM
Jeremy D D. at Fairfield Hyundai Muncy responded on 08/18/2017

Thank you for the review. We appreciate your feedback and we look forward to seeing you again.



Jeremy Day
Fairfield Hyundai
Service Manager
570.567.2000

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