Fastlane Expert Auto Service


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

617 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 6 days ago
MICHELLE / DELICE T. on 09/14/2017
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"Professional"
It was great as usual
Vehicle: Mitsubishi Eclipse
Service Date: 09/11/2017
Review Created: 09/14/2017 08:02 PM
GERRY D. on 08/30/2017
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"Fastlane"
Overall satisfied with their service. They are easy to talk to and polite. They do seem to care unlike other auto places.
Vehicle: Ford F-150
Service Date: 08/28/2017
Review Created: 08/30/2017 10:33 AM
WINSTON L. on 08/26/2017
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"Service"
I love this place always thorough and service is awesome all the time.
Vehicle: Toyota Camry
Service Date: 08/25/2017
Review Created: 08/26/2017 05:51 AM
LARRY W. on 08/25/2017
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"Timely work. Good employees (Lawrence and Charles). Always friendly."
Satisfied
Vehicle: Audi A8 L
Service Date: 08/23/2017
Review Created: 08/25/2017 09:13 AM
EARL S. on 08/25/2017
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"Great service ... even for small things"
I have been using the Fastlane in McKinney for over a year now. Always accommodating, courteous and competent. I appreciate that!
Vehicle: Ford F-150
Service Date: 08/24/2017
Review Created: 08/25/2017 05:53 AM
FRANK / BRENDA G. on 08/23/2017
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"Great service"
Always a short wait. Employees very courteous, honest and helpful. Thank you Fastlane!
Vehicle: GMC Acadia
Service Date: 08/22/2017
Review Created: 08/23/2017 07:27 AM
TIM C. on 08/22/2017
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"Service completed quickly."
Management and team took care of needed service and inspection quickly. Addressed my concerns.
Vehicle: Ford Edge
Service Date: 08/16/2017
Review Created: 08/22/2017 03:48 AM
Vicky B. on 08/20/2017
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Vicky said they did a very good job.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 08/16/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
LORIAYNN U. on 08/15/2017
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"Friendly and fast"
Had my inspection done recently, Fast and easy
Vehicle: Volkswagen New Beetle Coupe
Service Date: 08/14/2017
Review Created: 08/15/2017 01:50 PM
Austin N. on 08/14/2017
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Austin said everyone was nice. The prices were reasonable. He will return for his inspection. The busienss is convenient. He had heard good things about them.
Vehicle: Cadillac CTS-V
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Melanie R. on 08/12/2017
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Melanie said she is new to the area, and she was unfamiliar with the procedures to have an inspection. The employee at the front desk explained everything to her, and they finished quickly. They gave her a printout with all of the information she needed.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Erin H. on 08/08/2017
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Erin said the very efficient and fast. The service was good.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/05/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Colin F. on 08/08/2017
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Colin said this business was great. They got him in and out very quickly.
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 08/05/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Amparo A. on 08/07/2017
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Amparo said this business was very helpful.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
CHARLES S. on 08/06/2017
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"Super service"
Great place for service and repairs. Straight forward, no over selling.
Vehicle: Dodge Durango
Service Date: 08/03/2017
Review Created: 08/06/2017 01:00 PM
RICHARD K. on 08/04/2017
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"Friendly. The manager was a professional"
Great place and great prices
Vehicle: Volkswagen New Beetle Coupe
Service Date: 08/04/2017
Review Created: 08/04/2017 08:30 PM
Anju J. on 08/04/2017
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Anju said they are very good people. She always gets the best service. She gets in and out quickly.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
TIM C. on 08/01/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Tire repair"
Tire was repaired but under Platinum status it should of been at no cost. My wife brought in the vehicle for repair on the tire and was charged. Negative feeling as I was out of the country for the month of July in Manila and to find that she was charged and all that was needed was to check our Fastlane history to see status. Marking as Yes for recommend this business to a friend based on years of service but on the fence. Future business and referrals will be based on level of service and customer service rendered.
Vehicle: Ford Edge
Service Date: 07/11/2017
Review Created: 08/01/2017 11:52 AM
Daniel R. on 07/28/2017
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Daniel said this business was fast, and knowledgeable. They were really good at keeping him informed.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Tom W. on 07/28/2017
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Tom said he had a nice experience using this business. They had his vehicle in and out in a timely fashion.
Vehicle: Acura TL
Category: Service
Service Date: 07/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 617 in total