First Choice Automotive


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

339 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 months ago

Review for First Choice Automotive
Andy M. ReScore Review on 04/09/2014
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
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Andy said when he went to this business the first time, the mechanic did a very bad job on his vehicle. When he left the facility, his vehicle was still running badly, burning a lot of gas, and shaking. He went back into the shop and spoke with Mike and Michael. They repaired his vehicle themselves and fixed the issues that were left unresolved. He received his vehicle back in good condition. He was surprised that this business also fixed the buttons on his door handle free of charge, he really appreciates that.
Vehicle: Chrysler 300
Category: Service
Service Date: 03/18/2014
Review Created: 03/29/2014
This review was collected via phone interview by Customer Research Inc.

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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Andy said the vehicle is still running rough.
Vehicle: Chrysler 300
Category: Service
Service Date: 03/18/2014
Review Created: 03/29/2014
This review was collected via phone interview by Customer Research Inc.
Jerry M. at First Choice Automotive responded on 04/03/2014

I realize we have had some issues with your Chrysler 300 and figuiring out the running rough. We finally found the problem and you have your vehicle returned to you. I realize this has been an inconvenience to you and I apologize to you but please extend to us the same courtesy we extended to you by allowing you to pay out the repairs over eight months.