ReScore Reviews™ (22)

ReScore
Overall Rating 3.272725/5Overall Rating 3.272725/5Overall Rating 3.272725/5rating 3.272725rating 3.272725
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
89% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Russell P. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere, clean dealership."
I have had service at this dealership for at least ten(10) years. I've never not been satisfied.
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 05:45 AM
Billy D., Service Manager at First Hyundai responded on 09/23/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Cathy W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the service"
Was very happy with everything done.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:02 PM
Billy D., Service Manager at First Hyundai responded on 09/23/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Barbara P. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest good working people "
Experience always informative, pleasant and efficient.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 01:05 PM
Billy D., Service Manager at First Hyundai responded on 09/22/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Scott H. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and speedy turn around"
Pleasant customer service person, knowledgeable, very easy to deal with. Convenient shuttle , both drivers were very nice. Got my car back quickly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 10:24 AM
Billy D., Service Manager at First Hyundai responded on 09/22/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Mark R. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled maintenance "
Quick and easy .. friendly and knowledge staff .. and I had a muffin on Hyundai:)
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 02:59 PM
Billy D., Service Manager at First Hyundai responded on 09/22/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Angela L. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
They do quality work in just a short wait time.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:49 PM
Billy D., Service Manager at First Hyundai responded on 09/22/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Jon A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they did what was expected in a prompt and friendly way..."
two thumbs up
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:49 PM
Billy D., Service Manager at First Hyundai responded on 09/22/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Richard B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2015 Sonata Sports Turbo"
Great service at this dealership!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 06:18 PM
Billy D., Service Manager at First Hyundai responded on 09/22/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Lynn C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of the staff!!!"
Excellent!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:41 AM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Michael D. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people in the service dept are great."
I would like to speak to the general manager regarding the sales department. They neglected to share very important info that would have influenced my purchase. Please call me at 508 887 6207.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:25 PM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service on short notice!"
had a slow leak in one of my tires - they took me right in and replaced the tire in a timely manner!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 11:18 AM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A "
A
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/18/2017 06:56 AM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Patricia G. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's where I bought my car"
xx
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/16/2017 07:16 AM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Thumbs up
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/16/2017 04:18 AM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
June E. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timing care and total service"
Perfect
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/16/2017 04:01 AM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Lee C. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no comment"
no comment
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 03:19 AM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind, quick and patient"
Customer representatives/service specialists are very helpful and answer questions with patience and satisfactory answers. Always a pleasurable experience.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/15/2017 05:09 PM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Mazher Q. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy with my Service and Experience"
Appreciate the help from Service staff. They were prompt in letting me know what my car needed and help me made right choice with best value!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/14/2017 06:07 PM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Evgeny K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car recall"
good service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 05:49 PM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Elaine R. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Dealership looks out for their customers.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:14 PM
Billy D., Service Manager at First Hyundai responded on 09/19/2017

 We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
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