ReScore Reviews™ (21)

ReScore
Overall Rating 3.3333319/5Overall Rating 3.3333319/5Overall Rating 3.3333319/5rating 3.3333319rating 3.3333319
Original
Overall Rating 2.047619/5Overall Rating 2.047619/5rating 2.047619rating 2.047619rating 2.047619
89% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Carol M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place to do business!"
scheduled service was completed well before the projected time frame!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:54 AM
GARY T. ReScore Review on 08/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"maintenance visit"
great job
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 05:53 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"maintenance visit"
timely and kept me informed throughout
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 05:53 AM
Billy D., Service Manager at First Hyundai responded on 08/16/2017

I would like to thank you for taking time and filling out the survey. I am sorry to see how low we scored on the survey. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff was courteous and friendly. "
First Hyundai always completes my service calls in a timely manner. The staff is knowledgeable, courteous and friendly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 06:31 PM
Billy D., Service Manager at First Hyundai responded on 08/16/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Daniel M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly people"
first rate service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:09 PM
Billy D., Service Manager at First Hyundai responded on 08/16/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Karen L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
great
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:09 PM
Billy D., Service Manager at First Hyundai responded on 08/16/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Naim D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Near my house "
Awesome people
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 02:46 PM
Billy D., Service Manager at First Hyundai responded on 08/16/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Ana B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good "
Very good
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:21 PM
Billy D., Service Manager at First Hyundai responded on 08/15/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Deborah G. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai recall service"
Finished much quicker than quoted
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 03:43 AM
Billy D., Service Manager at First Hyundai responded on 08/15/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
Work was done in less time than anticipated.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 05:22 PM
Billy D., Service Manager at First Hyundai responded on 08/15/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Jake F. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everyone is very friendly
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/14/2017 07:36 AM
Billy D., Service Manager at First Hyundai responded on 08/15/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never any issues."
Well done... as expected
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/13/2017 07:40 PM
Billy D., Service Manager at First Hyundai responded on 08/15/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Ebony J. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service"
.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 04:28 AM
Billy D., Service Manager at First Hyundai responded on 08/15/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Great Service in a timely manner
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/12/2017 09:07 PM
Billy D., Service Manager at First Hyundai responded on 08/15/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Christine G. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata"
Everything was fast and easy
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 10:01 AM
Billy D., Service Manager at First Hyundai responded on 08/12/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Alexander K. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It is a very professional workplace"
The bathrooms are clean, the waiting room is comfortable. You can have bottled water or coffee while you wait.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/12/2017 04:46 AM
Billy D., Service Manager at First Hyundai responded on 08/12/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Ramesh D. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/11/2017 07:46 PM
Billy D., Service Manager at First Hyundai responded on 08/12/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
William C. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quality of work and personnel attitude"
Keep up the good work
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/11/2017 12:12 PM
Billy D., Service Manager at First Hyundai responded on 08/12/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Joyce B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always go back for service!"
Recommend First Hyundai for purchasing and servicing your car!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 10:35 AM
Billy D., Service Manager at First Hyundai responded on 08/12/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience "
Tiffany was great to deal with. Very friendly and knowledgeable. She makes the experience easy and carefree. The tech's that took care of my car were very thorough and easy to deal with.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 10:11 AM
Billy D., Service Manager at First Hyundai responded on 08/12/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Robert J. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"vehicle owner"
Excellent service, maintenance and staff
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/11/2017 09:21 AM
Billy D., Service Manager at First Hyundai responded on 08/12/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services. If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
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