ReScore Reviews™ (17)

ReScore
Overall Rating 3.3529412/5Overall Rating 3.3529412/5Overall Rating 3.3529412/5rating 3.3529412rating 3.3529412
Original
Overall Rating 2.1176471/5Overall Rating 2.1176471/5rating 2.1176471rating 2.1176471rating 2.1176471
89% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Gail I. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service."
Courtesy, kind and extremely helpful staff.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/27/2017 04:52 AM
Billy D., Service Manager at First Hyundai responded on 04/27/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Sandra B. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sandra B"
Service advisor Brad Chase very helpful
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 07:22 PM
Billy D., Service Manager at First Hyundai responded on 04/27/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Alan G. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time and done right"
yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 02:27 PM
Billy D., Service Manager at First Hyundai responded on 04/26/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Carol M. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service!"
performed the required service in the amount of time they said it would take!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/24/2017 01:59 PM
Billy D., Service Manager at First Hyundai responded on 04/26/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service by Jeff!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/24/2017 12:39 PM
Billy D., Service Manager at First Hyundai responded on 04/24/2017

Thank You for your business!

I will be sure to let Jeff know what a great job he did!!


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Everything done in a timely manner
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/22/2017 05:01 PM
Billy D., Service Manager at First Hyundai responded on 04/24/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Over 136K and still running great!"
Consistent Service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/22/2017 06:04 AM
Billy D., Service Manager at First Hyundai responded on 04/24/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EVERYTHING"
Very satisfied
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/19/2017 03:03 PM
Billy D., Service Manager at First Hyundai responded on 04/20/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
David G. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30k"
Brad Chase is a real asset to your company.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/19/2017 04:08 AM
Billy D., Service Manager at First Hyundai responded on 04/19/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Debra G. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The service that I get from First is top notch.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 05:46 PM
Billy D., Service Manager at First Hyundai responded on 04/19/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Gregory L. on 04/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall service was good but...."
Unfortunately, the technician broke one of the license plate bolts when replacing the back up camera causing an unnecessary return trip.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/08/2017
Service Type: Repair
Review Created: 04/17/2017 06:36 AM
Billy D., Service Manager at First Hyundai responded on 04/17/2017

We would like to thank you for taking time to fill out the survey. We thank you for your patronage and look forward to seeing you for future services.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Susan M. on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2013 Hyundai Santa fe back up camera repair"
Good service. Part was under warranty.
Brad was very friendly and professional
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/16/2017 04:46 PM
Billy D., Service Manager at First Hyundai responded on 04/17/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Carla G. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent dealership. Always ready and on time. "
This is the only dealership I have been happy to go to.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/14/2017 09:53 AM
Billy D., Service Manager at First Hyundai responded on 04/14/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Therese B. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so nice, and work being done is good job."
Every time we come in for a sticker for the car we end up getting a new car. Nothing wrong with that.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/13/2017 03:27 PM
Billy D., Service Manager at First Hyundai responded on 04/14/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
THOMAS A. on 04/13/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Too long to do basically a simple oil change"
Reason I bought the car cause they pushed free oil changes wiper blades and inspections for as long as I own the car however I had to participate in an overly expensive car to get those three items
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/13/2017 10:12 AM
Billy D., Service Manager at First Hyundai responded on 04/13/2017

I would like to thank you for taking time and filling out the survey. I am sorry to see how low we scored on the survey.
 If you would like to go over any issues, feel free to contact me at your earliest convenience at 508-699-4700 extension 1340
 or email me bdepalma@firsthyundai.com. Our goal is your satisfaction.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Nicholas H. on 04/12/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/12/2017 01:05 PM
Billy D., Service Manager at First Hyundai responded on 04/13/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
great experience
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/08/2017
Service Type: Maintenance
Review Created: 04/11/2017 03:02 PM
Billy D., Service Manager at First Hyundai responded on 04/13/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Phyllis B. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My battery went and AAA did not have one so they jumped my car and I arrived and could not turn off car or it would die. The person I talked to in service dept was so kind and understanding and I done in an hour"
See above
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/11/2017 11:35 AM
Billy D., Service Manager at First Hyundai responded on 04/11/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Kevin D. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent keep up the service."
Outstanding service Department.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/07/2017
Service Type: Repair
Review Created: 04/11/2017 11:18 AM
Billy D., Service Manager at First Hyundai responded on 04/11/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
Verified Customer on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous, helpful and always a job well done"
I would definitely recommend this dealership to a friend.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/08/2017
Service Type: Repair
Review Created: 04/11/2017 11:16 AM
Billy D., Service Manager at First Hyundai responded on 04/11/2017

We would like to thank you for taking time to fill out the survey.We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future


BILLY DEPALMA
FIRST HYUNDAI
SERVICE MANAGER
508-699-4700 x1340
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