ReScore Reviews™ (8)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.625/5rating 1.625rating 1.625rating 1.625rating 1.625
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Carolyn C. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very satisfied with service"
very satisfied with service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/26/2017 08:06 PM
Raymond A. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"on time and good sevice with a smile"
Great service nice people
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/26/2017 09:05 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/26/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Tracie S. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service has always been great!"
Every time I go they have always been friendly and had my car service in a timely manner
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/25/2017 07:25 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/26/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Lance B. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Awesome
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/25/2017 04:02 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/26/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Jon B. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good people and good service"
your service department always does a good job with my car.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/25/2017 01:35 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/26/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Lawton K. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Team Service"
Customer service receives priority, good waiting area, attentive staff, efficient service in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 04:45 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/23/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Jerry M. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
great job
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/22/2017 12:50 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/22/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Joseph S. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly relable service"
good job.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 12:31 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/21/2017

Thank you for the positive feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Jack L. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don't have the equipment (lift) to change oil and I get great service."
Yes.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:53 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/21/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ann is an excellent service assistant. Not sure what you all call them but she is great at letting the customer know exactly what's going on and why."
Yes
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 02:58 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/20/2017

Thank you so much for the positive feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
GREAT SERVICE DEPARTMENT! SUPER FRIENDLY!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:18 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/20/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Vicki M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Car - Great Service"
I love my Sonata and the service I receive at First Team is awesome. You have a very nice waiting area; however, it is freezing in there!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 12:27 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/20/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
ROBIN Q. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"/"
/
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/19/2017 04:31 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/19/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
NEAL Y. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
The excellent service provided by everyone at First Team keeps me coming back every time.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/19/2017 11:30 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/19/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly"
I arrived 20 mins early for my appt. Staff was very helpful and accomodating.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/18/2017 05:37 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/18/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Gina M. on 06/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great waiting area and service"
Excellent
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/17/2017 02:59 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/18/2017

Thank you for your feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Rita J. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and great service. "
Rita J
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/17/2017 08:57 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/17/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Verified Customer on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sevice done in a timely manner"
Service was done and I was out in a timely manner and will be back when service is needed again in this year.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 07:41 AM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/17/2017

Thank you so much for the feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Peter H. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice experience."
It is always a pleasure to have Hyundai service my car.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/16/2017 07:58 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/17/2017

Thank you so much.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Donald H. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest work"
.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/14/2017 05:16 PM
Stacey R G., Hyundai Service Manager at First Team Hyundai responded on 06/15/2017

Thank you for the feedback.

Stacey Gunter
Hyundai Service Manager
First Team Auto Mall
(540) 362-4800
staceygunter@firstteamauto.com
Displaying Review 1 - 20 of 742 in total