Good Morning Larry
Sorry we had to give you the bad news on your front end repairs. We always try to keep the repair cost down but at times it is unavoidable. We look forward to working with you in the future.
Diane im not sure how we were not competitive on the pricing on your vehicle. We did put the tires on your vehicle as you requested. We are well in the competitive pricing range for comparable services in this area. We always want to be as reasonable as possible in our pricing but that being said auto care requires a lot of skills and frankly we must charge our customers accordingly. We are always trying to find a less expensive options for our customers and constantly work with our customers vehicle as though they were our own. Safety has to be our first priority.Brian Lansdale
Good Morning John
In reviewing your response I see that we may not have been as clear on our pricing as we could have been. I have issued a credit to your account for 17.00 and we as a company will as always strive to be as clear as possible next time. We here at Fishhook Auto Care always try to be as clear on our pricing as we can and are always trying to improve our customers experience. Thanks for using Fishhook Auto Care