Fitzgerald's Countryside Hyundai


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

3213 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.6769231/5Overall Rating 4.6769231/5Overall Rating 4.6769231/5Overall Rating 4.6769231/5rating 4.6769231
Original
Overall Rating 2.34921/5Overall Rating 2.34921/5rating 2.34921rating 2.34921rating 2.34921
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Maria L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Customer Focused and easy scheduling.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:08 PM
April A. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
Left a long note on the first page.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:59 PM
David A. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Clean waiting area.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:51 PM
Shelley D. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good car"
Thanks for attention to the details.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:14 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

Thank you for the 5 star review. Have a great weekend.

Paul Stronza
Service Director
727-799-1800
Barbara T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional"
Always had pleasant experiences at Fitzgerald
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 10:28 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

Thank you for giving us a great review, we appreciate your time and thanks for servicing your vehicle with us. Have a wonderful weekend.

Paul Stronza
Service Director
727-799-1800
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fitzgerald's Hyundai car repair and service"
Quick friendly service and repair. If your car needs service, definitly use fitzgerald Hyundai
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:15 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

Thank you for the awesome review and being a Fitz customer. Enjoy your day.

Paul Stronza
Service Director
727-799-1800
Mary C. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Generally very consistent. "
Yes. This includes initial lease procedure.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 09:12 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

We apologize that we could out earn all five stars on your visit. We appreciate the feedback and will have it addressed for future visits.  Thanks again and have a great weekend.

Paul Stronza
Service Director
727-799-1800

Elizabeth L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 05:45 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

Thank you for taking time out to give us a great review and for servicing your vehicle with us.

Paul Stronza
Service Director
727-799-1800

D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The personnel especially Brandi"
She was efficient and accomodating
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 08:59 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

Thank you for your review and your business. We look forward to helping you with all your service needs.

Paul Stronza
Service Director
727-799-1800

ALBERT D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great people there!"
I always enjoy talking to people there.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 05:41 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

We appreciate your comments and your time for the great review. Thank you for being a part of our family here at Fitzgerald.

Paul Stronza
Service Director
727-799-1800

Sheri B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"was courteous & handled thw job quickly"
very satisfied
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:28 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/18/2017

We appreciate your review of our service team. Thank you for being apart of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800

Nancy B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer "
The customers needs are always met. I have always been treated well and they go out of their way to make sure I am satisfied,
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 05:32 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/17/2017

Thank you for taking the time to complete our survey. We appreciate your business.

Paul Stronza
Service Director
727-799-1800
ROSALIA J. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
professional and cheerful experience
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 04:32 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/17/2017

Thank you for your review and your business. We look forward to helping you with all your service needs.

Paul Stronza
Service Director
727-799-1800

MICHAEL L. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fitzgerald’s Countryside Hyundai - They always treat me right..."
Fitzgerald’s Countryside Hyundai - They always treat me right... Great customer service...
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 01:15 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/16/2017

Thank you for your review. We appreciate you being part of the Fitz family.

Paul Stronza
Service Director
727-799-1800
Debra W. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fitzgerald"
Great service answer all my questions
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 01:13 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/16/2017

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Ruth B. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great service"
great as usual
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 01:05 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/16/2017

Thank you for your feedback. Please let us know if there was anything we could have done to make your visit 5 stars.

Paul Stronza
Service Director
727-799-1800
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Notice Repair"
Very fast, efficient service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 12:54 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/16/2017

Wow! Thanks so much for the great feedback!

Paul Stronza
Service Director
727-799-1800
Diane L. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Overall happy.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 10:47 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/16/2017

Thank you for your review. We appreciate you being part of the Fitz family.

Paul Stronza
Service Director
727-799-1800
Susan B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect Experience "
The people are friendly and helpful. Clean waiting area.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 04:18 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/16/2017

Your review is greatly appreciated, thank you!

Paul Stronza
Service Director
727-799-1800
Esperanza G. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"n/a"
n/a
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:23 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/16/2017

Thank you for your feedback. Please let us know if there was anything we could have done to make your visit 5 stars.

Paul Stronza
Service Director
727-799-1800
Displaying Review 1 - 20 of 3213 in total