Fitzgerald's Countryside Hyundai


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1767 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.5625/5Overall Rating 4.5625/5Overall Rating 4.5625/5Overall Rating 4.5625/5rating 4.5625
Original
Overall Rating 2.45161/5Overall Rating 2.45161/5rating 2.45161rating 2.45161rating 2.45161
94% Would Recommend
100% Business Response
Latest Review about 11 hours ago
James S. on 12/09/2016
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"Prompt service"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/03/2016
Service Type: Maintenance
Review Created: 12/09/2016 03:59 PM
Alice A. on 12/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and Helpful "
I appreciate the care I get from Fitzgerald Hyundai service department, especially Cindy. She keeps me informed of what services my car needs. She helps me budget the maintenance and I appreciate my coupons to help me keep on top of my service needs. I also love the ride to the Countryside Mall and donuts in the waiting area.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 12/06/2016
Service Type: Maintenance
Review Created: 12/09/2016 07:43 AM
Mark H. on 12/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service "
Quick and easy to make appointment
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 12/06/2016
Service Type: Repair
Review Created: 12/09/2016 06:02 AM
Anthony T. on 12/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast courteous service"
A Plus
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/02/2016
Service Type: Maintenance
Review Created: 12/09/2016 05:42 AM
Verified Customer on 12/08/2016
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"Great service, done quickly."
Fitzgerald did a great job with no pressure to buy anything extra. My wait time was about 30 minutes.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/01/2016
Service Type: Maintenance
Review Created: 12/08/2016 06:48 PM
Paula H. on 12/08/2016
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"Courteous and Professional"
yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/01/2016
Service Type: Maintenance
Review Created: 12/08/2016 03:42 PM
Verified Customer on 12/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Professional, fast service!
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 12/02/2016
Service Type: Maintenance
Review Created: 12/08/2016 12:39 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/08/2016

Excellent, thank you!

Paul Stronza
Service Director
727-799-1800
Bertha P. on 12/08/2016
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"Speedy Fast and Effective Service "
Other dealers beware. This dealership really takes care of its customers.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 12/06/2016
Service Type: Maintenance
Review Created: 12/08/2016 11:37 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/08/2016

Awesome, thank you so much!

Paul Stronza
Service Director
727-799-1800
Glenna M. on 12/08/2016
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"Friendly staff. Thorough. Speedy"
In and out in no time.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 12/05/2016
Service Type: Maintenance
Review Created: 12/08/2016 11:34 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/08/2016

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Philip C. on 12/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great technicians, awful ingress/egress"
The folks and maintenance tecchnicians are great. Do a super job and keep you informed. Having said that, the ingress/egress to the facility is awful. Have no clue, given the buildings and location, how to improve but that really needs to be done to make this a 5 star place.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 12/05/2016
Service Type: Maintenance
Review Created: 12/08/2016 11:17 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/08/2016

Thanks so much for the review and constructive feedback. Some changes are in the plans so hopefully the lot will be easier to navigate. We sincerely appreciate your business.

Paul Stronza
Service Director
727-799-1800
Cheri K. on 12/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Very organized, was in and out in no time.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/28/2016
Service Type: Repair
Review Created: 12/07/2016 02:53 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/08/2016

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Patricia T. on 12/06/2016
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"Best Dealership Around"
I would recommend you to family and friends. My daughter purchased her Accent shortly after my positive experience at Fitzgerald's, thank you!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/03/2016
Service Type: Maintenance
Review Created: 12/06/2016 06:06 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/07/2016

Wow! Thank you so much! We sincerely appreciate your business and recommendation. Have a fantastic week.

Paul Stronza
Service Director
727-799-1800
Francisco R. on 12/06/2016
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"Tucson service"
👍
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 12/02/2016
Service Type: Repair
Review Created: 12/06/2016 05:07 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/07/2016

Awesome, thank you very much!

Paul Stronza
Service Director
727-799-1800
STEVEN H. on 12/06/2016
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"polite employees"
Great experience will definitely return
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 12/02/2016
Service Type: Maintenance
Review Created: 12/06/2016 03:06 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/08/2016

Thanks so much for reviewing the team! Have a great week.

Paul Stronza
Service Director
727-799-1800
Verified Customer on 12/06/2016
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"Great people and excellent service"
Knowledgeable service desk and go out of their way to help.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/02/2016
Service Type: Maintenance
Review Created: 12/06/2016 02:53 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/08/2016

Thank you so much for the great feedback!

Paul Stronza
Service Director
727-799-1800
CHARLES G. on 12/06/2016
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"Service "
Very friendly and great service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/02/2016
Service Type: Repair
Review Created: 12/06/2016 01:52 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/07/2016

Thanks for the great feedback!  Enjoy your week.

Paul Stronza
Service Director
727-799-1800
Wilbur B. on 12/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Russ "
Good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/02/2016
Service Type: Repair
Review Created: 12/06/2016 12:54 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/06/2016

Thanks so much for reviewing the team! Please let me know what we could have done better in order to earn a 5 star review.

Paul Stronza
Service Director
727-799-1800
Verified Customer on 12/06/2016
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"Simply Simple Service"
The Fitzgerald Hyundai service department made our routine service process simply SIMPLE!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/03/2016
Service Type: Maintenance
Review Created: 12/06/2016 12:51 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/06/2016

Awesome, thank you very much!

Paul Stronza
Service Director
727-799-1800
Amy H. on 12/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Always happy with Fitzgerald Service.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/30/2016
Service Type: Maintenance
Review Created: 12/05/2016 06:32 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/06/2016

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Loretta O. on 12/05/2016
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"Everything"
As always, Cindy King, my Service Consultant, took care of my car needs with careful professionalism along with asking how my health was doing. She remembered I had a lot of serious health problems. Very impressive. She is an asset to your company. Regards, Loretta Ostman
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/28/2016
Service Type: Repair
Review Created: 12/05/2016 05:59 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 12/06/2016

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
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