Fitzgerald's Countryside Hyundai


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

2613 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.6296289/5Overall Rating 4.6296289/5Overall Rating 4.6296289/5Overall Rating 4.6296289/5rating 4.6296289
Original
Overall Rating 2.33962/5Overall Rating 2.33962/5rating 2.33962rating 2.33962rating 2.33962
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Erik R. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your employees that I have had interaction with have treated me with respect and completed my service work on a timely basis"
see above
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 04:32 PM
Verified Customer on 05/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 04:14 PM
Karen L. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific"
The best service ever.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 12:27 PM
Patsy L. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Don't like the location but like the people"
Everything was good except they ran out of donuts too early!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 12:16 PM
Julie S. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
5 stars
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 12:13 PM
Irene M. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LOCATION LOCATION LOCATION"
FIVE STARS FOR THE SERVICE DEPARTMENT, EACH INDIVIDUAL I HAVE BEEN REGISTERED BY ARE EXCELLENT.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 11:27 AM
Joel M. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 11:17 AM
Victoria V. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good work"
Very friendly & gets the work in a timely matter
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 10:26 AM
Patricia R. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable, friendly service folks"
Waiting room donuts areally delish!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/22/2017 07:44 AM
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to my needs"
Employee listen to my problems and understand what I am trying to describe
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/22/2017 05:02 AM
Jeffrey S. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job!"
Good Job!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 02:04 AM
Verified Customer on 05/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
The service was good, but the waiting time was longer than expected.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/21/2017 03:32 PM
Carla W. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Carla"
The people
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/20/2017 03:55 PM
Charlene L. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got fixed"
Friendly
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 02:06 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 05/20/2017

We appreciate your comments and your time for the great review. Thank you for being a part of our Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Verified Customer on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"From sales to service it was good"
already said yes on first page
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/19/2017 01:32 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 05/20/2017

Thanks so much for reviewing the Fitz team! Please let me know what we could have done better in order to earn a 5 star review.

 

Paul Stronza
Service Director
727-799-1800
Janet F. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience with Sonata review"
As always, I appreciate the efficiency, punctuality and level of service.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 12:07 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 05/20/2017

We appreciate your review of our service department. Thank you for being a part of the Fitzgerald family. Have a wonderful weekend.

Paul Stronza
Service Director
727-799-1800
Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and reliable"
Fitzgerald's Hyundai offers quality service and they are honest. I had a great experience and would come here again!
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 11:32 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 05/20/2017

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
James W. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"J Wood "
Excellent service for my Santa Fe Sport.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/19/2017 09:43 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 05/20/2017

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
MARILYN B. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gotta love warranty work"
Had thermostat case and an O ring replaced because of an antifreeze leak. Was provided a loaner car. Repair was finished same day instead of next day, as I was told, pleasantly surprised!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/18/2017 04:11 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 05/20/2017

Thank you for reviewing us and we are glad we were able to get you out quicker than expected!

Paul Stronza
Service Director
727-799-1800
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They try hard to please their customers!"
Excellent!
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/18/2017 08:30 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 05/18/2017

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Displaying Review 1 - 20 of 2613 in total