Fitzgerald's Countryside Hyundai


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

2331 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.6199998/5Overall Rating 4.6199998/5Overall Rating 4.6199998/5Overall Rating 4.6199998/5rating 4.6199998
Original
Overall Rating 2.36735/5Overall Rating 2.36735/5rating 2.36735rating 2.36735rating 2.36735
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Jacqulyn D. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Departmetn:"
In the eight years I have had my Hyundai Sonata serviced at Fitzgerald I have never been "pushed" to have more done than was necessary, and I always understand what service was performed or recommended, and why. More donuts after 9 AM.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/27/2017 11:32 AM
J. on 03/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"cleaner car"
service was completed, but the car was returned without going through the wash rack?
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/26/2017 03:49 PM
Joe H. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JKH"
Excellent service, driver took me to work and picked me up++++! Service Mgr. touched base after visit.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/26/2017 12:51 PM
Janet P. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" excellent service"
I have been coming here for years to have service done on my car. I have never received anything but personal, efficient, and excellent service. I will continue to take my car to Fitz Service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/26/2017 12:39 PM
Ervis M. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience "
Great customer service and respect for our time and needs
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 03/18/2017
Service Type: Repair
Review Created: 03/26/2017 12:41 AM
Verified Customer on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Almost Perfect Service"
Courteous staff, prompt attention, but intake space for service customers (and staff) is cramped.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/20/2017
Service Type: Repair
Review Created: 03/25/2017 08:24 PM
Patricia M. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Confusion on dealer's part"
I was originally told of a leak in my lower oil pan and would be charged to fix it even though the problem was well within my Hyundai warranty. My second visit was told it was warranty but I had to pay a deductible for a manufacturer's defect. I wasn't real happy I had to pay for an issue I did not cause. When the repair was completed it appears that all that was done was putting RTV to seal the leak versus installing a new oil pan which I was told at my original visit was needed.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/25/2017 05:07 PM
William M. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and convent."
yes
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/25/2017 02:47 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/25/2017

Awesome, thank you!

Paul Stronza
Service Director
727-799-1800
Verified Customer on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cindy, as always, provides great custoner service "
Cindy, as always, provides great custoner service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/24/2017 05:41 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/25/2017

Thank you so much, your kind feedback will be passed along. Have a great weekend!

Paul Stronza
Service Director
727-799-1800
Edwin B. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Good value.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/24/2017 10:32 AM
Terah A. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
Great service. Service reps do not force you to to perform unnecessary repairs.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/24/2017 09:32 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/25/2017

Excellent, thanks so much for reviewing the Fitz team.

Paul Stronza
Service Director
727-799-1800
SANDRA B. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very courtous."
Every time I come in, everyone is there to help. Always smiling.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/23/2017 06:20 PM
James M. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Immediate greeting - delivers what is promised."
Excellent service as always.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/23/2017 02:32 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/25/2017

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Donald L. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
yes, very pleased
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/23/2017 02:00 PM
Michael B. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service "
Discovered minor tire issue that could have been dangerous that most service departments would never have noticed. Suggests they really do work the multipoint checklist on a routine oil change.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/23/2017 10:23 AM
Verified Customer on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Loaner Car"
Had come in for just an oil change but was informed of a recall. Had errands to run so they were abe to find me a loaner car even thou they themselves were out. Very convenient, very happy with customer service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/16/2017
Service Type: Repair
Review Created: 03/22/2017 11:32 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/25/2017

Very glad we were able to accommodate you, enjoy your weekend!

Paul Stronza
Service Director
727-799-1800
Suzanne G. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and courteous service"
I can always count on Fitzgerald excellent customer service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 05:41 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/25/2017

Awesome! Thank you very much!

Paul Stronza
Service Director
727-799-1800
Jeffrey W. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service, and turn around time. Really good people."
would recommend to friends
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/18/2017
Service Type: Repair
Review Created: 03/22/2017 10:31 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/22/2017

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Kathleen O. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always on top of why you're there to get it done quickly"
Fitzgerald is an awesome place both very professional & friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 09:45 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/22/2017

Awesome, thank you! Your kind comments and feedback will be passed along.

Paul Stronza
Service Director
727-799-1800
Verified Customer on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Great
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/18/2017
Service Type: Maintenance
Review Created: 03/22/2017 07:34 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/22/2017

Excellent, thank you very much!

Paul Stronza
Service Director
727-799-1800
Displaying Review 1 - 20 of 2331 in total