Fitzgerald's Countryside Hyundai


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1149 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.5384615/5Overall Rating 4.5384615/5Overall Rating 4.5384615/5Overall Rating 4.5384615/5rating 4.5384615
Original
Overall Rating 2.41667/5Overall Rating 2.41667/5rating 2.41667rating 2.41667rating 2.41667
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Anonymous on 08/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is very good location for me, the people are always friendly and helpful..."
The only problem is why do they have to adjust my seat, steering wheel etc...they are only going a relatively short distance to the garage, just a suggestion//
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2016
Service Type: Maintenance
Review Created: 08/25/2016 12:35 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/25/2016

Thank you so much for the review and constructive feedback. I will get with my techs again stressing to only move what absolutely has to be moved to operate the vehicle safely. Thank you and have a great week!

Paul Stronza
Service Director
727-799-1800
Robert C. on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"geat people great service"
deserve a 10
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 08/19/2016
Service Type: Maintenance
Review Created: 08/24/2016 03:00 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/25/2016

Excellent, thank you!

Paul Stronza
Service Director
727-799-1800
Anonymous on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stellar Service!!!"
You are the best!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/22/2016
Service Type: Maintenance
Review Created: 08/24/2016 12:33 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Thank you so much for your "stellar" review! We sincerely appreciate your business.

Paul Stronza
Service Director
727-799-1800
Anonymous on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Always right in and right out.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/13/2016
Service Type: Maintenance
Review Created: 08/24/2016 11:35 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Thanks so much for the feedback. Enjoy your week.

Paul Stronza
Service Director
727-799-1800
Anonymous on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Always right in and right out.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/13/2016
Service Type: Maintenance
Review Created: 08/24/2016 11:34 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Awesome, thank you!

Paul Stronza
Service Director
727-799-1800
Michael A. on 08/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great visit"
They know what they are doing, and get the customer taken care quickly.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/19/2016
Service Type: Repair
Review Created: 08/24/2016 03:37 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Thanks so much for the awesome feedback!

Paul Stronza
Service Director
727-799-1800
Bill S. on 08/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's okay "
Yes
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/19/2016
Service Type: Maintenance
Review Created: 08/23/2016 04:05 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Your review is greatly appreciated. Please let me know what we could have done better in order to earn a 5 star review. Have a great week.

 

Paul Stronza
Service Director
727-799-1800
Douglas F. on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy!"
Fitzgerald's makes bringing your car in for service so easy. Everyone is so pleasant and friendly
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/19/2016
Service Type: Maintenance
Review Created: 08/23/2016 03:41 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Wow, thank you so much for the awesome feedback!

Paul Stronza
Service Director
727-799-1800
Anonymous on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never had a problem !"
Would recommend to anyone!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/19/2016
Service Type: Maintenance
Review Created: 08/23/2016 03:03 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Thank you for reviewing us and especially for recommending the team to friends and family. We sincerely appreciate your business.

Paul Stronza
Service Director
727-799-1800
Anonymous on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Great service!
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 08/20/2016
Service Type: Repair
Review Created: 08/23/2016 02:37 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Awesome, thank you!

Paul Stronza
Service Director
727-799-1800
Janice B. on 08/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"close to my home"
to long a wait for an oil change, with an appointment.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/18/2016
Service Type: Maintenance
Review Created: 08/23/2016 02:23 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Thank you for reviewing the team and I am very sorry for the long wait. Enjoy your week!

Paul Stronza
Service Director
727-799-1800
Barbara P. on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fast service"
Have bought many cars here..it's the best!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/19/2016
Service Type: Maintenance
Review Created: 08/23/2016 02:04 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

The feedback and review are greatly appreciated, thank you!

Paul Stronza
Service Director
727-799-1800
Shepard A. on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick service very professional"
great as always
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/19/2016
Service Type: Repair
Review Created: 08/23/2016 01:23 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/24/2016

Thank you so much!

Paul Stronza
Service Director
727-799-1800
John M. on 08/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First Genesis service "
Usually very good service at reasonable (for an auto dealer)prices. Had to wait over 2 hours four an oil change. I thought I was getting a loaner car as I paid extra for for that program but was informed you don't get one for just oil changes. Funny, the salesman didn't mention that. But I've been going here for service for 10 years and am very satisfied with their work.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/17/2016
Service Type: Maintenance
Review Created: 08/23/2016 08:45 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/23/2016

Thank you for the review and constructive feedback. I will certainly get with the team about  the fingerprints. Have a great week and we appreciate your business.

Paul Stronza
Service Director
727-799-1800
John C. on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/18/2016
Service Type: Repair
Review Created: 08/23/2016 07:32 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/23/2016

Excellent, thank you!

Paul Stronza
Service Director
727-799-1800
Catherine S. on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No one is great and the service department is crowded as you are very busy. Need a new service department, not employees."
/
Vehicle: 2004 Hyundai Xg350
Category: Service
Service Date: 08/17/2016
Service Type: Maintenance
Review Created: 08/23/2016 04:32 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/23/2016

Thank you for thee review. So sorry to hear about your car, hopefully everyone is OK!

Paul Stronza
Service Director
727-799-1800
Anonymous on 08/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick efficient "
Quick efficient service.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/17/2016
Service Type: Maintenance
Review Created: 08/23/2016 03:47 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/23/2016

Awesome, thank you so much!

Paul Stronza
Service Director
727-799-1800
Samantha S. on 08/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent repair"
The job was done in the time quoted. An offer was made to get the window part overnighted to try and facilitate a quicker repair turnaround but I declined as I was given a loaner vehicle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2016
Service Type: Repair
Review Created: 08/22/2016 05:04 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/23/2016

Thanks so much for the review and great feedback!

Paul Stronza
Service Director
727-799-1800
Robert J. on 08/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honesty and very courteous sales LANE CAMPBELL GENERAL SERVICE MANAGER was very accomadating and extremely helpful."
our salesman JOSHUA SHIPE was very helpful in answering all questions and explaining every feature on the car. excellent salesman.
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 08/18/2016
Service Type: Repair
Review Created: 08/22/2016 02:37 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/23/2016

Wow, thank you so much!. We sincerely appreciate your business and recommending us to friends and family.

Paul Stronza
Service Director
727-799-1800
Anonymous on 08/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
I usually don't take my out of warranty car to the dealer but the price and service was excellent. Anthony, my service representative was very helpful, friendly and went out of his way to provide great service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/18/2016
Service Type: Maintenance
Review Created: 08/22/2016 12:38 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 08/22/2016

Wow, what great feedback, thank you so much. We very much appreciate your business.

Paul Stronza
Service Director
727-799-1800
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