Fitzgerald's Countryside Hyundai


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

842 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.375/5Overall Rating 4.375/5Overall Rating 4.375/5Overall Rating 4.375/5rating 4.375
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Donald H. on 06/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best team from Gordon Hatch to greeter at service.."
Best team from Gordon Hatch to greeter at service,
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/28/2016
Service Type: Maintenance
Review Created: 06/30/2016 04:32 PM
Anonymous on 06/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT SERVICE AND TREATMENT"
NO WAITING UPON ARRIVAL, ESTIMATED TIMES ARE ACCURATE, RENTAL CAR WHEN NEEDED
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 06/27/2016
Service Type: Repair
Review Created: 06/30/2016 01:10 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/30/2016

Awesome, thank you very much for taking the time to review us!

Paul Stronza
Service Director
727-799-1800
Samantha S. on 06/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
I always have a great experience any time I have a service appointment. Courteous staff that gets the job done!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/24/2016
Service Type: Repair
Review Created: 06/29/2016 05:00 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/30/2016

Excellent, thank you very much!

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always taking care of the customer!"
Best auto service I've ever seen.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/27/2016
Service Type: Maintenance
Review Created: 06/29/2016 02:26 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/30/2016

Awesome, thank you so much for taking the time to review the team. Have a great week!

Paul Stronza
Service Director
727-799-1800
MARIE S. on 06/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very business like but very friendly and helpfull."
my warranty had expired. They helped with a new on bomber to bomber for 7 years. Helped with all my questions too.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/16/2016
Service Type: Maintenance
Review Created: 06/29/2016 10:30 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/29/2016

Your review is greatly appreciated, thank you!

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Always a good experience having my car servicd.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/24/2016
Service Type: Maintenance
Review Created: 06/29/2016 07:35 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/29/2016

Excellent, thank you very much for the review. Have a great week!

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/28/2016
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"Quick service "
Great service, fast and efficient
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/18/2016
Service Type: Repair
Review Created: 06/28/2016 06:46 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/29/2016

Awesome, thank you so much!

Paul Stronza
Service Director
727-799-1800
Patty G. on 06/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best service!"
What can I say? I can call Cindy King directly for anything I need. Everyone else goes above and beyond to make your time there professional and easy! Thanks to you all!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/25/2016
Service Type: Maintenance
Review Created: 06/28/2016 04:38 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/29/2016

Thank you so much for the review and kind comments. Your comments will be passed along to the team. Have a great week!

Paul Stronza
Service Director
727-799-1800
Richard G. on 06/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30K miles service "
Cindy King took care of me for the 30K service. She was friendly, easy to talk to and went the extra mile to get me the best service prices discount. Waiting was not long and had a great experience.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/24/2016
Service Type: Maintenance
Review Created: 06/28/2016 12:20 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/28/2016

Awesome, thank you very much!

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friends around the corner "
Friendliness, great customer service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/11/2016
Service Type: Maintenance
Review Created: 06/27/2016 08:29 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/28/2016

Thank you so much for the review. We appreciate you taking the time out of your busy day. Thank you again.

Paul Stronza
Service Director
727-799-1800
Dale H. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service"
Cindy, is awesome. Goes out of her way to help.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 06/21/2016
Service Type: Maintenance
Review Created: 06/27/2016 06:08 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/28/2016

Excellent, thank you so much for reviewing us!

Paul Stronza
Service Director
727-799-1800
John P. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional Organization"
Every part of the experience was professional. They delivered above my expectations.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2016
Service Type: Maintenance
Review Created: 06/27/2016 03:09 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/28/2016

Thank you so very much! Have a great week.

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/27/2016
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"Service "
Great service
Will always go back
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 06/23/2016
Service Type: Maintenance
Review Created: 06/27/2016 01:26 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Excellent, thank you very much!

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency!!"
It is so easy to make a service appointment. Fitzgerald Hyundai reminds you of your appointment via e-mail. Your car is taken in for servicing immediately and you're out of there in no time flat.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 06/23/2016
Service Type: Maintenance
Review Created: 06/27/2016 12:32 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Thank you so much for the review!

Paul Stronza
Service Director
727-799-1800
Leslie G. on 06/27/2016
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"supervisor"
Brandi Judd
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/23/2016
Service Type: Repair
Review Created: 06/27/2016 11:46 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Awesome, thank you!

Paul Stronza
Service Director
727-799-1800
Charles L. on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"KNOWLEDGABLE SERVICE AT A FAIR PRICE"
I have had two Hyundai vehicles that Fitzgerald has serviced over the past 15 years. The diagnostic process has always determined what the issue has been, the first time. I have never experienced any upsell or unneeded add-ons. The pricing has been fair and reasonable.
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 06/23/2016
Service Type: Maintenance
Review Created: 06/27/2016 11:44 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Thank you so much for reviewing us. Enjoy your week!

Paul Stronza
Service Director
727-799-1800
Brian W. on 06/27/2016
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"Friendly and efficient, like always"
Fitzgerald's has been performing all of my service for the last 3 years and they did an awesome job like always. Check in and out was very quick. They called me to update me on what needed to be done, quickly performed the service, and were able to use my warranty to cover all the charges.

This team is great and goes to great lengths to maintain my business. I drive past another Hyundai service center to get to Fitzgerald's!
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 06/07/2016
Service Type: Maintenance
Review Created: 06/27/2016 08:02 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Wow, thank you for the review and great comments. Have a great week!

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Fast, reliable service "
Fast, reliable service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/25/2016
Service Type: Maintenance
Review Created: 06/27/2016 07:25 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Awesome, thank you so much! Have a great week.

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/26/2016
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"Top Notch service member Brandi!"
I just commented on my service trip on previous page. Excellent service and the do-nut, tea, magazines, and TV to help pass time while waiting for car.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 06/14/2016
Service Type: Maintenance
Review Created: 06/26/2016 08:04 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Thank you very much for the review and kind comments. I will pass your comments on to Brandi.

Paul Stronza
Service Director
727-799-1800
Anonymous on 06/26/2016
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"Fast service"
In and out in little time.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2016
Service Type: Maintenance
Review Created: 06/26/2016 02:36 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/27/2016

Thank you very much for reviewing the team!

Paul Stronza
Service Director
727-799-1800
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