Fitzgerald's Countryside Hyundai


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2841 Reviews

ReScore Reviews™ (56)

ReScore
Overall Rating 4.6250005/5Overall Rating 4.6250005/5Overall Rating 4.6250005/5Overall Rating 4.6250005/5rating 4.6250005
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
94% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Verified Customer on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and location also the people are realy friendly."
Great service, good service guy.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/25/2017 06:38 AM
Donald W. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Always a pleasant experience at Fitzgerald's. Very nice waiting lounge and my car was don quicker than estimated.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/25/2017 05:33 AM
Laura R. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NA"
Always excellent service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/25/2017 03:26 AM
Laura R. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NA"
Always excellent service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/25/2017 03:24 AM
Eleni T. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a great experience"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/24/2017 01:46 PM
Donna M. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Many thanks"
A+ care as usual.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/23/2017 04:00 PM
Nancy B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Fitzgerald Hyundai "
Excellent service and very helpful people at Fitzgerald Hyundai.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 01:26 PM
Mary B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast courteous service."
It would be great to have a complimentary car wash which other dealers have. Fitzgerald has been promising for years.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:30 PM
Marci L. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall experience"
Yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/23/2017 11:02 AM
Alan K. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil changed "
Great and timely service
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:02 AM
Henry H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was quickly. I walked in and was set with the service in minutes"
People were friendly and handled recall for auto quickly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/23/2017 07:45 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/23/2017

Thank you for the 5 stars and the review. We appreciate your business. Have a great weekend.

Paul Stronza
Service Director
727-799-1800
Heather H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Courteous and efficient
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 06:07 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/23/2017

Thank you for the review. We are happy that we could help with your vehicle needs. Have a  great weekend.

Paul Stronza
Service Director
727-799-1800
Joseph L. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient, timely and friendly"
Quick and easy to drop off and pick up vehicle. Service is efficient and completed in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 05:45 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/23/2017

Thank you for your review and your business. We look forward to helping you with all your vehicle needs. Have a great day.

Paul Stronza
Service Director
727-799-1800
Joslyn R. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Very friendly and helpful
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/22/2017 05:06 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/23/2017

Thank you for your review. We appreciate you being part of the Fitz family.

Paul Stronza
Service Director
727-799-1800
Mary Jean K. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service center!"
Every thing went well & work was completed before estimated time given. The best was that there were no sales people trying to push me into getting a new car!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 03:07 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/23/2017

Thank you for being a part of the Fitzgerald family.

Paul Stronza
Service Director
727-799-1800
Judith G. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to do business"
Your staff is very helpful and friendly. I'm always heard and treated with respect. This is the MOST important aspect of doing business with car service businesses. Not to mention, so far the work has been top quality.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 01:39 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/23/2017

Thank you very much for the great review of our staff and the work we perform. Have a wonderful weekend.

Paul Stronza
Service Director
727-799-1800
Olga B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, timely and friendly service "
Servicing my Santa Fe at Fitzgerald's Countryside since 08 and always getting professional, timely and friendly service. Want to extend my special thanks to service advisor Cyndi King for doing such a great job !
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 12:28 PM
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service"
Service and repairs were performed as requested. Personnel were professional and friendly.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 10:12 AM
Jerry F. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All good"
A good experience. Everyone met my expectations.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/22/2017 05:06 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/22/2017

Thanks so much for reviewing the team!

Paul Stronza
Service Director
727-799-1800
Andrea W. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They did not pressure me and were very friendly."
Excellent. Don't see t his type of customer service very often
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/22/2017 02:36 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 06/22/2017

Thanks so much for the review and great feedback!

Paul Stronza
Service Director
727-799-1800
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