Fitzgerald's Countryside Hyundai


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

713 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.375/5Overall Rating 4.375/5Overall Rating 4.375/5Overall Rating 4.375/5rating 4.375
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Donna H. on 04/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car appointment"
Best service and help ever. Cindy in the service department explained all the work that needed to be done to my car. Arranged a loaner car. What a smooth experience!
Vehicle: 2011 HYUNDAI SONATA
Category: Service
Service Date: 04/18/2016
Service Type:
Review Created: 04/28/2016 07:15 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/28/2016

Thank you so much for the review! Your comments will be passed along to Cindy. Have a great week.

Paul Stronza
Service Director
727-799-1800
Anonymous on 04/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great shop"
friendly staff, knowledgeable, and quick and easy, helpful with answering questions.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/18/2016
Service Type: Maintenance
Review Created: 04/27/2016 09:35 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/28/2016

Excellent, thank you for the review!

Paul Stronza
Service Director
727-799-1800
Michael B. on 04/27/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VERY EFFICIENT. "
GREAT CUST. SERVICE
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/22/2016
Service Type: Repair
Review Created: 04/27/2016 03:59 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/27/2016

Awesome, thank you so much for the review! Have a great week.

Paul Stronza
Service Director
727-799-1800
DONNA V. on 04/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great review"
great shop
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/23/2016
Service Type: Repair
Review Created: 04/26/2016 05:55 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/27/2016

Thank you for the review, they are greatly appreciated! Enjoy your week.

Paul Stronza
Service Director
727-799-1800
ALAN N. on 04/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Leaky Tire"
Took car in - Problem fixed!!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/20/2016
Service Type: Maintenance
Review Created: 04/25/2016 07:25 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/25/2016

So glad we could accommodate you quickly. Thank you for the review!

Paul Stronza
Service Director
727-799-1800
Theresa T. on 04/15/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service"
My appointment was for 2:00 but I got there early to see if they could take me in sooner and they did.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2016
Service Type: Maintenance
Review Created: 04/15/2016 05:42 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/15/2016

Thank you so much for your review. Please let me know what we could have done better in order to receive a 5 star rating. Have a great weekend!

Paul Stronza
Service Director
727-799-1800
Margaret M. on 04/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, recall and other"
Went in for oil change and to fix the high speed on the windshield wiper. Mechanics found more problems which resulted in Fitzgeralds keeping the car for 3 days over the weekend. They provided me with a car full of gas with no questions asked. Would I go back. Most certainly. We are Canadian snowbirds who have dealt with Fitzgeralds since 2007 when we are in Florida.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 04/05/2016
Service Type: Maintenance
Review Created: 04/14/2016 05:24 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/14/2016

Your review is very much appreciated!

Paul Stronza
Service Director
727-799-1800
Anonymous on 04/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch"
Top notch factory type service. Very professional.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/07/2016
Service Type: Maintenance
Review Created: 04/12/2016 04:11 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/12/2016

Thank you so much for the great review and kind comments! I will pass them along to Brandi. Have a great week!

Paul Stronza
Service Director
727-799-1800
Anonymous on 04/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good & trust-worthy, just one small honest mistake."
Good & trust-worthy, just one small honest mistake.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2016
Service Type: Maintenance
Review Created: 04/08/2016 12:58 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/08/2016

Thank you for reviewing us and the honest feedback. Please swing by at your convenience so that we can get the correct blade on before rainy season starts.
Thank you,

Paul Stronza
Service Director
727-799-1800
KEVIN D. on 04/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close by"
Friendly people
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/05/2016
Service Type: Repair
Review Created: 04/08/2016 05:09 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/08/2016

Thank you so much for taking the time to review us. Have a great weekend!

Paul Stronza
Service Director
727-799-1800
J. on 04/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ez"
great job, Brandi is great
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/05/2016
Service Type: Maintenance
Review Created: 04/07/2016 02:00 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/08/2016

Awesome, thank you so much for the review!

Paul Stronza
Service Director
727-799-1800
David C. on 04/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It didn't take all day."
I was happy to see my appointment was on time. This is rare at service centers.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/31/2016
Service Type: Repair
Review Created: 04/05/2016 09:41 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/05/2016

Awesome, thank you so much for the review!

Paul Stronza
Service Director
727-799-1800
Faye W. on 04/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent experience"
Execellent service knowledgable reps
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/29/2016
Service Type: Maintenance
Review Created: 04/04/2016 07:29 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/05/2016

Excellent, thank you very much! Enjoy your week.

Paul Stronza
Service Director
727-799-1800
CURTIS W. on 04/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Courteous and respectful from the moment you drive in until they bring the car up by the door to leave.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/31/2016
Service Type: Repair
Review Created: 04/04/2016 01:56 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/04/2016

Thank you so much for your review as it is very much appreciated. Have a great week!

Paul Stronza
Service Director
727-799-1800
Kathleen C. on 04/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Where I brought the car. Close to home."
Great Service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/30/2016
Service Type: Repair
Review Created: 04/02/2016 06:47 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/02/2016

Awesome, thank you so much for the review. Have a great weekend!

Paul Stronza
Service Director
727-799-1800
Anonymous on 03/31/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"See my prior comments"
See my prior comments
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/29/2016
Service Type: Maintenance
Review Created: 03/31/2016 04:14 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 04/01/2016

Thank you so much for your review. Please let us know how we could improve to earn a 5 star rating. Have a great weekend!

Paul Stronza
Service Director
727-799-1800
Carla W. on 03/29/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I love going to Hyundai for my Service even though my service advisor Todd is now in parts. "
I recommend Hyundai all the time.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/25/2016
Service Type: Repair
Review Created: 03/29/2016 03:37 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/30/2016

Thank you for the review. The car wash construction should be starting soon!

Paul Stronza
Service Director
727-799-1800
JOHN R. on 03/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SALES & SERVICE"
I HAVE BOUGHT TWO GENESIS CARS AT FITZGERALDS AND THE SALES & SERVICE HAVE BEEN VERY GOOD.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 03/22/2016
Service Type: Maintenance
Review Created: 03/24/2016 04:23 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/25/2016

Thank you for the review and kind comments! Have a great weekend.

Paul Stronza
Service Director
727-799-1800
Arvin A. on 03/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient service!!"
Friendly atmosphere, knowledgeable, and quick.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/15/2016
Service Type: Maintenance
Review Created: 03/19/2016 06:24 AM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/19/2016

Thank you for the review and kind comments! Have a great weekend.

Paul Stronza
Service Director
727-799-1800
Jeraldine J. on 03/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 03/12/2016
Service Type: Maintenance
Review Created: 03/18/2016 07:45 PM
Paul S., Service Director at Fitzgerald's Countryside Hyundai responded on 03/19/2016

Excellent, thank you very much!

Paul Stronza
Service Director
727-799-1800
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