ReScore Reviews™ (20)

ReScore
Overall Rating 3.65/5Overall Rating 3.65/5Overall Rating 3.65/5rating 3.65rating 3.65
Original
Overall Rating 2.15/5Overall Rating 2.15/5rating 2.15rating 2.15rating 2.15
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Robert W. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic people"
always friendly and very polite. I am very glad to recommend Fort Mill Hyundai
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 11:56 AM
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly customer service "
Yes I would recommend this business to a friend
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/20/2017 08:56 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/21/2017

Thank you so much for the 5 star review.  We appreciate your business and we look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
John W. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Great service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/19/2017 07:40 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/20/2017

Thank you so very much for the 5 star review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Paul T. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
I have been coming to Fort Mill Hyundai over the last two years and they continue provide good customer service. I will continue to come to this location in the future.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/19/2017 07:27 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/20/2017

Thank you so much for your business and loyalty. Thank your for the 5 Star Review.  We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Darryl C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
Friendly and knowledgeable staff
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 06:55 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/19/2017

Thank you for the 5 star review.  We appreciate your business and llok forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Judy M. on 08/19/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change"
Timely service. Recalls were not discussed for some reason. Sticker on oil change states 38000 miles and when I brought my car in it had 43000 miles I hope they did change the oil.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/19/2017 05:57 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/19/2017

Thank you for the 4 star review.  We appreciate your feedback and your business. I apologize we didnt go over the recalls and that oil change sticker is not correct.   I will have a staff member give you call to go over the recalls and get you an accurate oil change sticker.  

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Vularamathey G. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE EVERY TIME"
GREAT SERVICE EVERY TIME
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:53 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/18/2017

Thank you so much for the 5 star review. We appreciate your business and loyalty. We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms."
Service in general pleasant waiting area very comfortable refreshments are great
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:17 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/18/2017

Thank you so much for the 5 star review. We appreciate your business and loyalty. We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Nancy K. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Wait"
The waiting room is comfortable and pleasant. The snacks and beverages are a nice touch.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:10 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/18/2017

Thank you so much for the 5 star review. We appreciate your business and loyalty. We look forward to seeing you at your next service visit.
Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Steve C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So Far, So Good"
No complaints with the service or personnel at the dealership.
I just wish Hyundai Corporate would admit that there's a problem with AC systems in the 2016/17 Tucson's and go the extra mile to repair them. You should not have to stop every 200+ miles and let the ice melt off the lines/evaporator coil before getting cold air again....
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:01 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/18/2017

Thank you so much for the 5 star review. We appreciate your business and loyalty. We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Joan B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency"
Tom Furey does a great job of seeing that the work is done well and in a timely fashion.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 10:59 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/18/2017

Thank you so much for the 5 star review. We appreciate your business and loyalty. We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service quickly done"
came to have two recalls corrected. car taken right in and completed before expected time. Done well, Done courteously.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 08:50 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/18/2017

Thank you so much for the 5 star review.  We appreciate your business and loyalty.  We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great service"
The service was great and completed wirhin the estimated wait time.
I only wish the video game machine was not near the work desks.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 04:10 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/18/2017

Thank you for the 4 star review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Joan T. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, as always"
Service was completed in an hour.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:31 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/17/2017

Thank you so much for the 5 star review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change "
Good customer service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 01:18 PM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/17/2017

Thank you for the 4 star review.  We appreciate your business and look forward to your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Dina D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The prompt courteous service"
Yes I tell everyone that mentions a Hyundai Fort Mill location is the best
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 10:50 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/17/2017

Thank you so much for the 5 star review and kind comments.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
AMY R. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
Great Experience
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:41 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/16/2017

Thank you for the 5 star review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Hurley M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"you are able to do what you say ..never misled"
job well done
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:03 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/16/2017

Thank you for the 5 star review. We appreciate your business.  We look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Adriana T. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent."
Everyone is very responsive and professional.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 04:56 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/16/2017

Thank you for the 5 star review.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
Nelson G. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Work was done on time and the cost was exactly what was estimated. Great experience.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 04:50 AM
Shawn M., Service Director at Fort Mill Hyundai responded on 08/16/2017

Thank you for the 5 star review and kind comments.  We appreciate your business and look forward to seeing you at your next service visit.

Thank you,

Shawn Matteoli
Parts and Service Director
Fort Mill Hyundai
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