Fortes Bros Towing and Auto Repair


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

373 Reviews

95% Would Recommend
Latest Review 12 days ago
Anita H. on 08/07/2017
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"Customer Service Beyond My Expectations"
I'd like to let you know that I also let AAA know what excellent service you provided. Between Patti, Jessica and the drivers, I felt that everything within their power was being being done to assist me and it was much appreciated. My car broke down on my 1st day of a new job so my stress level was up there. Being in customer service myself, it's apparent when a service provider goes beyond the call of duty and that's how I felt, taken care of.
Vehicle: Toyota Celica
Service Date: 08/04/2017
Review Created: 08/07/2017 08:38 PM
Steve M. on 08/02/2017
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"Best service I've had!"
From Patti in the front office to the service technicians in the shops to the fellows out on the road in the service trucks, Fortes Bros has always delivered the best in service for my vehicle.
Vehicle: Chevrolet Equinox
Service Date: 07/27/2017
Review Created: 08/02/2017 07:46 AM
Sarah B. on 07/24/2017
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Sarah said the business did a great job and the communication was also good.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/26/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Jimmy Y. on 07/23/2017
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Jimmy said the business gave good, quick, professional service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/20/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Tully A. on 07/23/2017
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Tully said this business was courteous and prompt. Everything was well done.
Vehicle: Honda Accord
Category: Service
Service Date: 07/20/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Frank E. on 07/22/2017
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"Thermostat Replacement"
My only problem with the repair is that getting the correct parts took a very long time, the car was in the shop over a week. Initial parts were incorrect, I was told.
Vehicle: Ford Thunderbird
Service Date: 07/20/2017
Review Created: 07/22/2017 07:07 AM
Yudha Pradana M. on 07/21/2017
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Yudha said the business got the job done.
Vehicle: Saturn SL2
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Steven G. on 07/18/2017
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Steven said this business went out of their way for him. They brought his bag that his laptop in it back to him after he left it in the vehicle. They are helpful and reasonably priced. He was able to keep his vehicle in there for 10 days for free. Patty and Regina are great.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Shuan G. on 06/26/2017
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Shaun said this business repaired the vehicle well. She would recommend them for service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/09/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Betsy W. on 06/19/2017
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"First Service Visit"
I am a CSAA member and found out about Fortes Brothers Towing due to my need for a battery charge. The drivers were knowledgeable and helpful, so I decided to try the auto repair. Patti and the repair team know and love cars. (My car's tune up let me observe from the waiting area.) I am, therefore, taking my car back for its next service.
Vehicle: Chrysler Sebring
Service Date: 06/08/2017
Review Created: 06/19/2017 10:27 AM
Jason G. on 06/12/2017
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Jason said he was satisfied with the well done service provided by this business.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 06/08/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Linda L. on 06/07/2017
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Linda said the business had nice people who towed the vehicle. The mechanic was slow and was without a clue.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/02/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Molitka F. on 06/06/2017
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Molitka said the business is good but they forgot to do something to the vehicle.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 06/01/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Laura C. on 06/03/2017
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Laura said this business did what they promised, very quickly.
Vehicle: Acura MDX
Category: Service
Service Date: 05/30/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Dennis A. on 06/03/2017
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Dennis said this business handled what he needed and he was very pleased.
Vehicle: Honda Prelude
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Liangpeng G. on 05/25/2017
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"Extremely Honest, Professional, and Reliable Service "
Called AAA and had the battery replaced by Fortes Bros. The battery was installed with polarity reversed initially. Although the mistake was fixed later, the car could not start. Fortes Bros towed my car to their service center, replaced the burned fuse, and the starter for free. They also provided a free rental car during the car was being repaired. Everybody might make mistakes. Fortes Bros is a professional mechanic shop that can be trust. Highly recommend.
Vehicle: Mazda 3
Service Date: 05/22/2017
Review Created: 05/25/2017 05:06 PM
Ruska T. on 05/24/2017
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Ruska said this business helped her when she needed them the most.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 05/08/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Helen S. on 05/24/2017
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Spoke with Rozz. She said there were no problems and Patty was great.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 05/11/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Thomas R. on 05/24/2017
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Thomas said the business got his vehicle done in on one day and it was a pleasant experience.
Vehicle: Ford Taurus
Category: Service
Service Date: 05/18/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Earl P. on 05/19/2017
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"Good service and good work,but your labor is a little too high."
I like my car and hope not to loose it ,for a triple A shop you do great work.
Vehicle: Oldsmobile Ciera
Service Date: 05/16/2017
Review Created: 05/19/2017 03:05 PM
Displaying Review 1 - 20 of 373 in total