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Fradella's Collision Center - Northshore

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,331 Reviews)
100
Write a Review

Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Body, Body Shop, Collision Repair
Contact
(985) 649-1144
Visit Website
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
170 Brownswitch Rd Slidell, LA 70458
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Fradella's Collision Center - Northshore's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,331 Reviews)
Write a Review
Recent Reviews
JC
Julie C.
Louisiana
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/04/2016
verified customer Verified Customer
Category: Collision
Julie said the business never updated her on the status of her vehicle. She had to continuously call back for updates. Whenever she called they would assure her, the vehicle would be ready the next day, when in actuality it was delayed three days. They kept pushing back the due date, which was frustrating. Something was not plugged in with her vehicle after having it repaired at this business. She had her vehicle fixed when she drove to another facility.
Recommended
Al W. from Fradella's Collision Center - Northshore responded on 05/10/2016 02:35 PM

Julie

  we apologize for not doing a thorough job in our communication and setting the repair completion date correctly.We suggested having Our Honda Dealer re set your seat control in a effort to expedite the repair.Our team would love the opportunity to make this up to you as we stated in our email sent today.   

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