ReScore Reviews™ (12)

ReScore
Overall Rating 3.833335/5Overall Rating 3.833335/5Overall Rating 3.833335/5rating 3.833335rating 3.833335
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
93% Would Recommend
100% Business Response
Latest Review about 22 hours ago
John R. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always professional service."
The people working there are friendly and always provide good service. The waiting room is clean and comfortable.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/21/2017 03:32 PM
Tracy S. at Frank Hyundai responded on 06/21/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Angela Z. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
Customer service was great and didn't have to wait too long for the service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 07:58 PM
Tracy S. at Frank Hyundai responded on 06/21/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Gabriela S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 07:23 PM
Tracy S. at Frank Hyundai responded on 06/21/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
CHRISTOPHER O. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Excellent service!!!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 06:22 PM
Tracy S. at Frank Hyundai responded on 06/21/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Sandra S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Jose was great, got me in and out in no time
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:37 PM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Amilcar M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Excellent service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 02:07 PM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Roy H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
I always get great service at Frank. Wish I could get ve 10 stars instead of only five!! Chris does a great job explaining and answering questions and service manager, David, pays close attention to details. Even tho he was pretty sick when I was there, he was sill spot in with recommendations. Keep up the good work guys!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 02:01 PM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Andrew B. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
The gentleman who helped me was able to help me avoid the services I didn't need and get only the ones I did. He was great!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:03 PM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Alicia S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, outstanding"
Very good service always.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:32 AM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Ramon L. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Hyundai shop to have your car service"
My service advisor was courteous and had a great knowledge about my car, they did great work on my car; Thank you!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:27 AM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Chauntay S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional and clean facility "
I've been coming to this location on the Mile of Cars for two years now. The staff is extremely helpful and informative. Appointments are available just days after calling in. Work is completely done within the time frame provided prior to your appointment.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/20/2017 09:44 AM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The young man that checked me in is terrific. He explains things clearly "
Yes
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/19/2017 12:06 PM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism, discounts, treats, compassion."
Great to go to a place that feels like home, where one knows there is trust and care and great service.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/19/2017 11:12 AM
Tracy S. at Frank Hyundai responded on 06/20/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Veronica C. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
The people
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/16/2017 04:24 PM
Tracy S. at Frank Hyundai responded on 06/16/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
DOUGLAS M. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service on Mile of Cars"
Customer first attitude reigns at Frank Hyundai.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 11:39 AM
Tracy S. at Frank Hyundai responded on 06/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Patricia C. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recommendations are good & explanations are educational"
Excellent work! I drive 27 miles to come here ( I have a much closer option), I wait for the service. I just wish they would have a shuttle to the mall.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/14/2017 05:20 AM
Tracy S. at Frank Hyundai responded on 06/14/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
JOHN D. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My car is in good hands."
I am assured that my car is cared for by the most knowledgable technicians. Service reps. are courteous and professional. Procing is competitive.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/13/2017 10:54 AM
Tracy S. at Frank Hyundai responded on 06/13/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Paul A. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy."
Great communication, quick service and they deducted items that I didn't need serviced at the time.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/13/2017 10:42 AM
Tracy S. at Frank Hyundai responded on 06/13/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Rebeca S. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Serice maintenance"
the service was fast and friendly as usual!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/12/2017 07:34 PM
Tracy S. at Frank Hyundai responded on 06/13/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/12/2017 09:56 AM
Tracy S. at Frank Hyundai responded on 06/12/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Displaying Review 1 - 20 of 1141 in total