ReScore Reviews™ (13)

ReScore
Overall Rating 3.9230746/5Overall Rating 3.9230746/5Overall Rating 3.9230746/5rating 3.9230746rating 3.9230746
Original
Overall Rating 2.07692/5Overall Rating 2.07692/5rating 2.07692rating 2.07692rating 2.07692
93% Would Recommend
100% Business Response
Latest Review 1 day ago
Wesley C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"every thing is compleated in a timely manor. the staf is always helpfull and frendly."
the personal are very good .
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 06:31 AM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast first service."
I was in and out in about 1 hour for my first oil change and tire rotation.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:42 PM
Ernesto B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Professional, friendly, and knowledgeable staff. Work was performed in timeframe initially indicated and all expenses were clearly explained. All my questions were promptly answered.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 05:32 PM
Sandra Z. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 04:00 PM
Maria A. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff support "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:41 PM
Chiya M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Thanks a lot
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:38 AM
Tracy S. at Frank Hyundai responded on 08/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance service"
excellent and timely service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 11:10 AM
Tracy S. at Frank Hyundai responded on 08/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
John Z. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courtesy and helpfulness of staff from the shuttle driver to receptionist to Chris in service."
Great job!
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:39 AM
Tracy S. at Frank Hyundai responded on 08/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Larry G. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent routine servicing of my Hyundai Sonata 2011"
Excellent servicing by Frank Hyundai and the service advisor Chris. Services were completed in a timely manner and at a reasonable price, along with a free car wash and upgraded complimentary coffee. What's not to like?
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 04:33 PM
Tracy S. at Frank Hyundai responded on 08/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Maria G. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They cordiall nice."
Very freandly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/14/2017 02:55 PM
Tracy S. at Frank Hyundai responded on 08/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Zita N. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good costumer service"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/12/2017 07:51 PM
Tracy S. at Frank Hyundai responded on 08/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Blanca P. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Best costumer cervice"
Excellent costumer cervice thousand tanks to the person the help me at the front desk
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/12/2017 12:12 PM
Tracy S. at Frank Hyundai responded on 08/15/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Claudia D. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelente servicio"
Muy buen servicio, todo a tiempo
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 10:38 AM
Tracy S. at Frank Hyundai responded on 08/11/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
Fast, friendly, reliable service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 10:25 AM
Tracy S. at Frank Hyundai responded on 08/11/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Victoria U. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
My visit to Frank Hyundai service department was great. The work was done very well, was done quickly and was very reasonable.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/09/2017 08:03 PM
Tracy S. at Frank Hyundai responded on 08/10/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Anshel S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and professional"
Service was done quickly and within the timeframe promised. Would have liked them to deal with all the recalls on my vehicle at once.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/08/2017 11:24 PM
Tracy S. at Frank Hyundai responded on 08/09/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Second servicing experience."
Staff is the best part of the experience. Prompt, friendly & courteous. They answer all questions honestly, Thus far, I've been impressed with not only the sales staff but now also the service staff. Overall my satisfaction level with this dealer has been high. I have close personal friends who have had bad experiences with sales staff--which made me apprehensive about purchasing here, but personally I've never experienced any bad vibes at this dealership. I hope it continues.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 10:13 PM
Tracy S. at Frank Hyundai responded on 08/09/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Ga Rod T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Time!!"
Excellent timely service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 04:36 PM
Tracy S. at Frank Hyundai responded on 08/09/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
NICOLE C. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, efficient, processional "
Friendly efficient professional service and staff
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:22 PM
Tracy S. at Frank Hyundai responded on 08/09/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
GORDON M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30K maintenance and Recalls"
Really concerned about providing excellent service, even down to washing the car.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/08/2017 12:05 PM
Tracy S. at Frank Hyundai responded on 08/09/2017

Thank you for your excellent review!

As the Customer Relations Manager   for Frank Hyundai, I am Pleased to hear our service department did such a great job.

Again thank you for choosing Frank Hyundai!

Tracy Salazar
Customer Relations Manager
tsalazar@frankmotors.com 
619-474-5502
Displaying Review 1 - 20 of 1285 in total