Franklin Sussex Hyundai


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

886 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 3 hours ago
Stephen H. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very helpful"
sameas above
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/23/2017 09:17 AM
Barbara H. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Friendly, fast and knowledgable
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/19/2017 04:11 PM
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I will always come back for service"
I always feel they will take care of what's needed and not makeup stuff that is wtong
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 08:08 AM
Sandra C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job and friendly service"
Everything taken care of in a timely manner. Very professional and friendly service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 06:03 PM
ROBERT B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"safety recall"
timely service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:43 AM
Stephen L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and sales team is the best but the carwash needs to be better"
Need to have coupons specifically for oil change at times because rvery oil change do not require tire rotation
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/18/2017 07:43 AM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another fabulous servicing experience "
Always great service. Extremely polite and professional.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:43 AM
Susan S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Oil change "
Great team
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:43 AM
WARREN D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really nice staff."
It's always a pleasure to bring my car for an oil change. It's done quickly, a pleasant room to wait in and the staff is terrific.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:32 AM
Craig S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
I would absolutely recommend Franklin Sussex Hyundai to all my friends.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 05:54 AM
Joann N. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealer !"
Dealer always takes care of our cars in a timely & professional manner. A nice thing is that your car always looks better than when you arrived as they always wash & clean your vehicle. For us it's a day trip to have lunch, have vehicle serviced and shop.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/12/2017 03:54 PM
Kathleen A. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
it's great to have good service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/11/2017 09:31 PM
JANINA G. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
Problem was taken care of in a very timely manner. The people are so very nice at Franklin Sussex Hyundai!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 01:19 PM
Vernon T. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service advisor "
What can I say about a battery
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:05 AM
Linda D. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
It comes down to the employees in sales, service and parts that make this a great place and if I am in the market again for a new car I know I will come here. I and my three sisters and one niece all drive Hyundais. The first to purchase a car here recommended you to the rest.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 01:33 PM
Elaine O. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service at Hyundai Dealership."
Needed a small thingamajig to start the car. They also fixed two recall items. And I got new rear brakes. All done in one day.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 10:41 AM
Jaryd S. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place "
Great place got everything done. I'm happy
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:13 AM
FRANCES M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent experience"
dependable and reliable. All employees very pleasant and helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/09/2017 04:05 AM
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick oil change and recall service"
Service attendants-especially Karen are very attentive, polite, and courteous. Service is completed quickly and thoroughly...even down to the car wash before returning to me.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/08/2017 02:01 PM
Robert A. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly!"
A+!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:19 PM
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