business image

Frank's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(815 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Started in 1962, Frank's Auto Service has decades of automotive experience in its blood. Family owned and operated for over 45 years, the staff of Frank's prides itself on treating its visitors like family, working within their community to provide the best service in these hard economic times.From full auto & light truck services to Started in 1962, Frank's Auto Service has decades of automotive experience in its blood. Family owned and operated for over 45 years, the staff of Frank's prides itself on treating its visitors like family, working within their community to provide the best service in these hard economic times.From full auto & light truck services to Carco inspections, Frank's has the experience and history to make your visit pleasant and affordable. Call us today! ...more

Categories
Auto Repair, Domestic Auto Repair, Oil Change
Contact
(413) 734-9723

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
528 N Main St E Longmeadow, MA 01028-1807
Frank's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(815 Reviews)

AB
gravatar
Ann B.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2017
verified customer Verified Customer
They value their customers
Frank's customers matter and they valve the business. Pat & her staff always explain the problem and give you options. They never try to replace a part to make money. Pat remembers my name even no matter how long it is between visits. A local business that values its customers and appreciates their business!
Recommended
Patty A. from Frank's Auto Service responded on 04/13/2017 10:06 AM

Thanks Ann  some times I do cheat to remember names by putting the license plate numbers!!  And yes  our customers do matter, I think of most of them as family.

Patty

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.