ReScore Reviews™ (12)

ReScore
Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5Overall Rating 4.7500025/5rating 4.7500025
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Rhoda W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Great customer service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:11 PM
Verified Customer on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service "
Great job!!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 06:09 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/19/2017

Hello! Thank you for taking your time out to complete our survey and rate us at a high score! I am sorry we did not provide you with a five star service. We are always looking for improvement and would love to hear your feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Luciana M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and courteous."
Randy M.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:14 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/19/2017

Hello Luciana and Randy!  Thank you for taking your time out to complete our survey and rate us at a high score! I am glad we were able to get you in and out and to hear Tim and our service team gave you a five star service! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
David M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freedom Hyundai service dept."
Friendly, not pus-hie, appointments on time, good value ....
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 10:25 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/19/2017

Hello David! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful"
Helped identify a brake issue I had
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:38 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/19/2017

Hello! Thank you for taking your time out to complete our survey and rate us at a high score! I am glad we were able to diagnose your vehicle properly and repair it for you! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Kmx I. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE EMPLOYEES ARE POLITE, CURTEOUS, AND VERY PROFESSIONAL"
I WOULD DEFINITELY RECOMMEND TO ALL MY FRIENDS
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 06:10 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/19/2017

Hello! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback and glad we were able to take care of you with a five star service! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Francisco M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service...."
Very clean and excellent place to shop....
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 03:00 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/19/2017

Hello Francisco! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! It is always a pleasure seeing you! We appreciate your business and look forward to seeing you at your next service visit! Have a great week! 

Ashley Schweikert
Service Manager
(484) 223-4902
Debra S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Customer service is always a pleasure there.Very friendly
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 07:02 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/15/2017

Hello Debra! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great weekend!

Ashley Schweikert
Service Manager
(484) 223-4902
Yvonne V. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lady was very nice "
The lady who checked me in and out was super nice! The power went out and she handled everybody in timely manner .
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:05 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/15/2017

Hello Yvonne! Thank you for taking your time out to complete our survey and rate us at a high score! That nice lady was me and I thank you for such a kind compliment! We appreciate your business and look forward to seeing you at your next service visit! Have a great weekend!

Ashley Schweikert
Service Manager
(484) 223-4902
Yvonne S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection"
Courteous friendly good service.always washes the car
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/13/2017 10:26 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/14/2017

Hello Yvonne! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Jean H. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees"
Always satisfied with work and employees
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/10/2017 05:46 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/11/2017

Hello Jean! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Oil Change"
Service done quickly. Made it very easy to get service scheduled and completed.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/09/2017 10:12 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/11/2017

Hello! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Shirley M. on 09/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Free inspection"
Inspection done quickly, future service spelled out
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/09/2017 06:04 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/11/2017

Hello Shirley! Thank you for taking your time out to complete our survey and rate us at a high score! I am sorry we did not provide you with a five star service. We are always looking for improvement and would love to hear more feedback from you! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Wilbert S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Great customer service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/08/2017 04:50 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/11/2017

Hello Wilbert! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Resul S. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good workmanship"
Resul SARICA
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/06/2017 11:20 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/07/2017

Hello Resul! Thank you for taking your time out to complete our survey and rate us at a high score! I am so glad you are happy with our service and our reconditioning department. We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Bruce M. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tuscon Maintenance"
Ashley and heer team are dedicated o your automotive needs and is genuinely concerned that as a customer you are totally 100% satisfied.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 09:12 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/07/2017

Hello Bruce! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! It is always a pleasure seeing you and hope your son has safe travels! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Mike R. on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Mike R."
Timely, dependable service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/05/2017 04:55 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/07/2017

Hello Mike! Thank you for taking your time out to complete our survey and rate us at a high score! I am sorry we were not able to provide you with a five star service. We are always looking for improvement and would love to hear more feedback from you! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Craig S. on 09/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The professional service."
I would recommend this service to everyone.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 09/03/2017 10:22 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/05/2017

Hello Craig! Thank you for taking your time out to complete our survey and rate us at a high score! I am sorry we were not able to provide you with a five star service! We are always looking for improvement and would love to hear more feedback from you! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Verified Customer on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Helpful staff. Work was done quickly. Enjoyed the cookies.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/03/2017 07:40 AM
Ashley S., Service Manager at Freedom Hyundai responded on 09/05/2017

Hello! Thank you for taking your time out to complete our survey and rate us at a high score! Thank you for your kind feedback! We appreciate your business and look forward to seeing you at your next service visit! Have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
Mary D. on 09/02/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change"
Went there because I was not happy with Seidel Hyundai and the first time was great. This time, not so much
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 09/02/2017 01:36 PM
Ashley S., Service Manager at Freedom Hyundai responded on 09/05/2017

Hello Mary! Thank you for taking your time out to complete our survey.  I am sorry for the confusion! This survey rates the advisor that helped you that day and I am hoping he treated you well.  I know I had spoke with your husband and we straightened things out there.  I request that you reconsider your score for the service advisor that assisted you.  Tim and I would appreciate it! I notated everything your husband and I spoke about in your account so it does not happen again.  We are always looking for improvement and would appreciate more feedback from you! I just left you a message and would appreciate a call back.  We appreciate your business and look forward to seeing you at your next service visit! I am hoping you will give us a second chance to make things correct.  Thank you and have a great day! 

Ashley Schweikert
Service Manager
(484) 223-4902
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