97% Would Recommend
99% Business Response
Latest Review 10 days ago
LARRY H. on 09/13/2017
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"New tires"
Good work, done on time, and at reasonable prices.
Vehicle: Chevrolet Equinox
Service Date: 09/11/2017
Review Created: 09/13/2017 01:35 PM
Donika F. at Fry's Nall Service responded on 09/19/2017

Happy to hear we were able to hit the mark for you, Larry.

Please let us know how we can be of assistance in the future.

SALLY G. on 09/11/2017
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"Oil change"
Efficient, expert work at good value
Vehicle: Honda Civic
Service Date: 09/09/2017
Review Created: 09/11/2017 11:38 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Glad to hear we were able to hit the mark for you, Sally.  Please let us know how we can be of assistance in the future.

SKYLER / SEAN O. on 09/03/2017
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"Oil Change"
We had an appointment for an oil change late on a Friday before Labor Day Weekend. You got us in, as scheduled, and got us out in about 25 minutes. Amazing! I also love your coupon online. Quality and affordability!
Vehicle: Honda Odyssey
Service Date: 09/01/2017
Review Created: 09/03/2017 07:14 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Glad to hear we were able to hit the mark for you.  Please let us know how we can be of assistance in the future.

JOHN W. on 09/01/2017
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"New Tires"
Excellent communication and service at a very competitive price.
Vehicle: Jaguar XF
Service Date: 08/30/2017
Review Created: 09/01/2017 03:59 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Glad to hear we were able to hit the mark for you, John.  Please let us know how we can be of assistance in the future.

MARK V. on 08/31/2017
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"Fixed our flat..."
Did a great job of getting a screw out of our tire and back on the road. Good customer service, too...
Vehicle: Toyota Prius
Service Date: 08/28/2017
Review Created: 08/31/2017 07:22 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Thank you for your feedback, Mark.  Please let us know how we can be of assistance in the future.

LAURA M. on 08/30/2017
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"GOOD, BUT NOT SO GOOD"
Hi Fry's. Thanks for fixing my car. I had the thermostat housing and my oil changed exactly one week ago today. My car ran smoothly for a week, but just today my check engine light came on again which makes me pretty frustrated. Good thing there is a one year guarantee because I definitely will be calling in again and having them take another look because obviously something wasn't fixed properly. The service was friendly however so I will be back and I would recommend to a friend. I'll just have to see if the mechanics are able to fix my car for real this time.
Vehicle: Chevrolet Sonic
Service Date: 08/23/2017
Review Created: 08/30/2017 08:44 PM
Donika F. at Fry's Nall Service responded on 09/11/2017

We appreciate your business, Laura.  We believe all issues were resolved.  Please let us know how we can be of assistance in the future.

SUSAN B. on 08/30/2017
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"Courtesy and attention to detail"
Prefer bringing car here rather than the dealership
Vehicle: Ford Taurus
Service Date: 08/28/2017
Review Created: 08/30/2017 05:33 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

We appreciate your loyalty, Susan.  Please let us know how we can be of assistance in the future.

GREG M. on 08/28/2017
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"Great service!"
Jeff, thanks to you and your skilled team for doing a great job on my old Toyota last Saturday! I appreciate the good work.
Vehicle: Toyota Corolla
Service Date: 08/26/2017
Review Created: 08/28/2017 06:16 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

We appreciate your business and your feedback, Greg.  We look forward to working with you again in the future.

NANCY C. on 08/11/2017
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"Prompt, Quality Service"
We bought our Michelin tires from Fry's 5 years ago. Included with the purchase was free tire rotation every 6,000 miles which we have had done faithfully. Fry's is always accommodating and they take customer service seriously. We trust them and appreciate the good friendly service. Top notch.
Vehicle: Suzuki SX4
Service Date: 08/11/2017
Review Created: 08/11/2017 08:22 PM
Donika F. at Fry's Nall Service responded on 08/17/2017

We appreciate your loyalty, Nancy.  It is our pleasure to work with your family.  Please let us know how we can be of assistance in the future.

KATHY L. on 08/07/2017
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"Fast and reasonable"
Fry's installed a new headlight on a Saturday morning. The shop looked busy, but the work was done is just a few hours. We got a call right when the car was ready. People are good to work with.
Vehicle: Volkswagen CC
Service Date: 08/05/2017
Review Created: 08/07/2017 04:36 AM
Donika F. at Fry's Nall Service responded on 08/17/2017

Happy to hear we were able to hit the mark, Kathy.  Please let us know how we can be of assistance in the future.

DAN / KIM S. on 08/05/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Recent service"
Been coming to Frys for years but NO more! The man at the front desk is just rude!! And how can you charge someone $90 for an engine check !? Really!!
Vehicle: Jeep Grand Cherokee
Service Date: 08/02/2017
Review Created: 08/05/2017 10:56 AM
Donika F. at Fry's Nall Service responded on 08/05/2017

We have enjoyed working with you over the years.  We have attempted to contact you regarding your latest visit.  Please give Jeff a call at the shop so we can discuss.

DANA S. on 07/31/2017
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"Good job!"
Fry's Hall Service always does a great job in a timely fashion!
Vehicle: Volkswagen New Beetle Coupe
Service Date: 07/29/2017
Review Created: 07/31/2017 06:55 AM
Donika F. at Fry's Nall Service responded on 08/03/2017

Thank you for your feedback, Dana.  Please let us know how we can be of assistance in the future.

KATY P. on 07/25/2017
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"Great experience "
Quick service, up front about cost and time, called and let us know what all needed to be done and how much it would cost, friendly, local!
Vehicle: Honda Fit
Service Date: 07/24/2017
Review Created: 07/25/2017 08:21 PM
Donika F. at Fry's Nall Service responded on 08/03/2017

It was our pleasure working with  you, Katy. Please let us know how we can be of assistance in the future.

JERRY W. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely service and friendly staff.
Vehicle: Toyota Camry
Service Date: 07/19/2017
Review Created: 07/21/2017 01:43 AM
Donika F. at Fry's Nall Service responded on 08/03/2017

We appreciate all feedback, Jerry.  Thank you for taking the time to leave yours.

SKYLER O. on 07/12/2017
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"Great job!"
You maintained good communication, had a clean shop, had a competitive price, and you finished quicker than you thought. And most importantly, the car drives so much better. You did what you said you were going to do!
Vehicle: Honda Odyssey
Service Date: 07/10/2017
Review Created: 07/12/2017 10:46 AM
Donika F. at Fry's Nall Service responded on 07/19/2017

 Happy to hear we hit the mark for you, Skyler.  Thank you for taking the time to leave your feedback.

MINTY R. on 07/05/2017
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"EXCELLENT SERVICE!!"
The staff at Fry's Nall Service were very friendly and accommodating to my schedule! I am a regular customer and will continue to be one.
Vehicle: Subaru Outback
Service Date: 06/19/2017
Review Created: 07/05/2017 08:34 PM
Donika F. at Fry's Nall Service responded on 07/19/2017

We appreciate your loyalty, Minty.  Please let us know how we can be of assistance in the future.

ALEX/AMY E. on 07/03/2017
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"Loaned me a battery for free to help me get my car to their facility to determine the problem"
Just went beyond what I consider great service, to extraordinary service
Vehicle: Toyota Camry Solara
Service Date: 07/03/2017
Review Created: 07/03/2017 08:20 PM
Donika F. at Fry's Nall Service responded on 07/19/2017

Pleased we were able to rise to the occasion for you.  Thank you for your business.  Please let us know how we can be of assistance in the future.

SHARON Y. on 07/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fry Oil change"
Service was efficient as usual. However, was not thrilled that the price was $28.95 on Tuesday when I made the appointment, and I was charged 20% more on Friday with explanation oil had gone up since Tuesday.
Vehicle: Pontiac Vibe
Service Date: 06/30/2017
Review Created: 07/02/2017 08:41 AM
Donika F. at Fry's Nall Service responded on 07/19/2017

We appreciate all feedback.  Thank you for taking the time to leave yours, Sharon.

MISTY M. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The folks at Fry's are always helpful with a smile. I never feel they are trying to just "find" things wrong with my vehicle. This has created a level of trust that makes me loyal. I continue to tell my friends about Fry's and how well they take care of you.
Vehicle: Lincoln MKZ
Service Date: 06/27/2017
Review Created: 06/28/2017 07:32 AM
Donika F. at Fry's Nall Service responded on 06/29/2017

Misty, it is our pleasure to work with you.  Thank you for your feedback.  Please let us know how we can be of assistance in the future.

BRUCE M. on 06/11/2017
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"Fry's is the best "
I always use Fry's, reliable work at a reasonable price. Excellent mechanics always treat you fairly.
Vehicle: Dodge Grand Caravan
Service Date: 06/08/2017
Review Created: 06/11/2017 12:37 PM
Donika F. at Fry's Nall Service responded on 06/29/2017

Thank you for your feedback Bruce.  We appreciate your business.  Please let us know how we can be of assistance in the future.

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