Fuccillo Hyundai of Syracuse


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

932 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.6875/5Overall Rating 4.6875/5Overall Rating 4.6875/5Overall Rating 4.6875/5rating 4.6875
Original
Overall Rating 2.1875/5Overall Rating 2.1875/5rating 2.1875rating 2.1875rating 2.1875
97% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Pattie M. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Air conditioner wasn't working"
The mechanic working on my car called several times to let us know his progress. He was very polite on the phone.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/24/2017 11:12 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/25/2017

Pattie, Thank you for the feedback .We appreciate your time filling out the survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Geraldine A. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent repair service"
Excellent customer service and service team.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/22/2017 11:14 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/25/2017

Geraldine , you are a loyal customer and we appreciate that . Thank you for the great words and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
THOMAS M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Great service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/22/2017 04:45 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/22/2017

Thomas, Thank you for taking the time to fill out our survey . We appreciate your time and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Joyce W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service from everyone"
Thank you to Bill, for the ride home, and the golf discussions. Thank you to Dominic for friendly and excellent attention and service.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:13 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/22/2017

Joyce , Thank you for the great feedback and 5 stars . We appreciate your business, here at fuccillo's.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Phyllis G. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service."
All my experiences have been great. My car has always worked properly after I left Fuccillo. I have never needed to bring it back due to poor workmenship.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:30 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/20/2017

Phyllis, Thank you for the nice comments , we appreciate your time filling out the survey.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Pamela B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always excellent service and communication.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:49 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/20/2017

Pamela, We appreciate you taking the time to complete our survey and let us know how we are doing . Thank you

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Marva C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, friendly service."
All of the people that I dealt with from the appointment setter to the manager and the mechanic were very friendly. The two drivers involved in taking me home and picking me back up were very engaging and friendly.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 12:38 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/19/2017

Marva, Thank you for the great feedback .We appreciate you taking the time to complete our survey and letting us know how we are doing .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
David S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick quality service "
Quick quality service and they washed it too!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 05:13 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/19/2017

David, Thank you for the nice feedback and 5star survey.We look foward to doing business with you , in the future.
 

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Robert K. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my review"
very good experience.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 03:51 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/19/2017

Robert , Thank you for the kind words and 5 star survey. We appreciate your time and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
William H. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Referral"
Because of your great service I recommended your dealership to a fellow Veteran and he bought a car from you recently.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/16/2017 11:21 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/18/2017

William, Thank you for great survey . We consider you part of the fuccillo family.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
George L. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service review"
good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 09:44 AM
RICHARD D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In for inspection"
Friendly and courteous.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:16 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/15/2017

Richard , Thank you ,we consider you part of the family .

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Sylvia B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional"
Totally satisfied
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 03:28 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/15/2017

Syvia , Thank you for the 5 star survey . We look foward to doing business with you , in the future.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service and inventory of vehicles."
Yes
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/13/2017 04:34 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/14/2017

Thank you for filling out the survey . We'd like to know what we can do to get that 5 star rating from you in the future. your feedback is important to us.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
KRISTINA MARIE W. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient"
I didn't take very long to do the oil change I was in and out in about an hour
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:22 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/14/2017

Kristina, Thank you for the 5 star survey , we look foward to doing business with you in future.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Debra R. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough Service"
I was pleased with my service on Saturday, 9/10. The service techs inspected my car after replacing a tire and made sure my lights were working correctly. Found one issue and took care of it promptly.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/12/2017 01:09 PM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/12/2017

Debra, Thank you for taking the time to tell us about your experience at FUCICILLO HYUNDAI OF SYRACUSE . We appreciate your feedback , since it helps us improve our service and your experience.  

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
JEFFREY M. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is always done in a timely manner and at a decent cost"
Wait time for the service was reasonably as was the cost for service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/12/2017 08:32 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/12/2017

Jeffery , Thank you for your time filling out the survey , we appreciate your business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/12/2017 03:26 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/12/2017

Thank you for completing our survey .We appreciate your time and business.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Annmarie S. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very fast service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 11:03 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/11/2017

Annmarie, Thank you for your time with the survey . We look forward to doing business with you, in the future.

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Nancy S. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/09/2017 04:30 AM
Nicholas B., SERVICE MGR at Fuccillo Hyundai of Syracuse responded on 09/11/2017

Nancy, Great feedback from one of our GREAT customers .Always appreciate doing business with you. Thank you

NICK BALDINI
SERVICE MANAGER
315-445-7900
NICKB@FUCCILLO.COM
Displaying Review 1 - 20 of 932 in total