Fuccillo Hyundai of Watertown


Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

195 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
88% Would Recommend
100% Business Response
Latest Review 4 days ago
Mark A. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and complete service"
If you need Hyundai service - this is the place to go.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/14/2017 04:36 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/14/2017

Thank you for the kind words and for servicing your vehicle with us!

THOMAS L. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
In for recall work and oil change. Everything done and on my way in 45 minutes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 12:08 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/14/2017

I'm glad we were able to get you in and on your way fast.

Nettie M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly workers"
Great service and everyone was friendly
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 05:34 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/11/2017

Thank you for servicing your vehicle with us!

Lawrence M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional and friendly service"
dealership is a 1 Hr. drive from my residence so I don't get there very often.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/08/2017 07:34 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you for taking the drive to see us!

Lisa S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Value was great very service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/04/2017 05:34 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you for your business!

Ann A. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
In and out quickly, nice waiting area with free coffee and t.v. Friendly personnel.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/02/2017 08:25 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you for servicing your vehicle with us.

Craig B. on 07/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good job"
Customer orientated...not high pressure.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/31/2017 05:56 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you for your feedback. Hope to see you again soon!

Mary C. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and efficient service"
Staff is very friendly and work was done in a timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/31/2017 08:40 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you for taking the time to give us your feedback. See you again soon!

Toni G. on 07/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Scott and Randy"
Scott and Randy made sure as a customer that my car needs were taken care of.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/29/2017 04:58 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you! I'm glad we were able to help.

Tonya R. ReScore Review on 08/15/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"problem solved"
they took care of us T U
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/28/2017 02:40 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"not satisified"
Had to make a 60 mile one way trip twice for service because we were told all part that had been ordered were in and they had not even ordered some of them
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/28/2017 02:40 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Please contact me about your visit. I'll be glad to make it right.

Verified Customer on 07/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Great customer service. Completed my service in a timely manner.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/27/2017 03:13 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/28/2017

Thank you for stopping by to see us!

Frederick B. on 07/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer focus"
Nice, friendly and knowledgable
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/22/2017
Service Type: Repair
Review Created: 07/25/2017 01:45 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/26/2017

Thank you for stopping by to see us!

Marcia G. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent oil change and recall check"
Friendly staff and prompt service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/25/2017 02:22 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/26/2017

Thank you for your business.

BEVERLY D. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent staff and service"
The staff is always friendly and courteous. The check-in area and waiting area for service are clean.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/24/2017 10:49 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/26/2017

Thank you for your business.

William F. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and caring."
The employees at the Fuccillo Hyundai of Watertown treats their customers like family. They always serviced our vehicles in a timely manner ....
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/23/2017 02:33 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/24/2017

Thank you for the kind words.

Edward S. on 07/22/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"took hour for oil change"
see above
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/22/2017 02:20 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/24/2017

I apologize for the time delay for your service. Please contact me directly so I can make this right. Thank you for your business!

Eileen A. on 07/19/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"rude people"
wouldnt listen
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/19/2017 01:48 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/20/2017

Please contact me to discuss your recent visit further. Your satisfaction in my #1 goal.

Verified Customer on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very close to my home"
Took some time to get an appointment, but ended up working great.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/15/2017 09:26 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/15/2017

You are very welcome. I hope you are feeling better!

Verified Customer on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/03/2017
Service Type: Repair
Review Created: 07/14/2017 10:33 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/15/2017

Thank you for your time and business!

Nicolette A. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fuccillos takes care of their customers."
Fuccillos takes care of its customers.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/11/2017 01:09 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 07/12/2017

Thank you for your business!

Displaying Review 1 - 20 of 195 in total