Fuccillo Hyundai of Watertown


Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

210 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
88% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Robert A. on 09/22/2017
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"Excellence in service"
Fuccillo had our repair done fast. Also when doing their over all check of the car they found that our cabin filter had a mouse nest in it . They called us as soon as they found it, and cleaned the blower motor and replaced the filter. Top notch company and employees.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 07:22 PM
Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
the service was ok. I wished they should give an idea about the general well being of the car and any issue they notice without any charge. The waiting area could have been bigger.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 01:55 PM
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees treat their customers like friends and family."
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:11 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/15/2017

Thank you for your business.

Robin W. on 09/14/2017
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"Recall Service"
My recall was handled in a professional and timely manner.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 12:13 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/14/2017

I'm happy we were able to get you in and out. Hope to see you again soon.

Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service "
Good people, small waiting room
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:04 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/12/2017

Thank you for your time and business. We are excited to be in our new facility soon. Hope you come check it out. Thanks again.

Reinaldo R. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
excellent service real fast and good quality
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/11/2017 05:55 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/12/2017

Thank you for your business.

Verified Customer on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"dealership"
yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 06:37 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/07/2017

Thank you for your time and business.

Robert G. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"was just very comfortable"
cathy g
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/06/2017 04:37 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/07/2017

Thank you for allowing us to service your vehicle.

Ed K. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly staff"
I found staff friendly and competent
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 12:32 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/01/2017

Thank you for you business.

Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"None"
Great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/30/2017 05:14 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/31/2017

Thank you for servicing your vehicle with us!

Robert D. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/25/2017
Service Type: Repair
Review Created: 08/29/2017 02:13 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/30/2017

Thank you for your business!

Lauri G. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great good service"
kristy is the bomb
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/28/2017 08:28 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/28/2017

Thank you!  =)

BARBARA K. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge and politeness, prompt"
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 01:55 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/22/2017

Thank you! I'm glad we were able to get that taken care of for you.

Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, efficient service. Great staff. "
Wonderfully polite and responsive staff. Excellent service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/20/2017 07:18 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/21/2017

Thank you for your time and business!

Mark A. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and complete service"
If you need Hyundai service - this is the place to go.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/14/2017 04:36 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/14/2017

Thank you for the kind words and for servicing your vehicle with us!

THOMAS L. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
In for recall work and oil change. Everything done and on my way in 45 minutes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 12:08 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/14/2017

I'm glad we were able to get you in and on your way fast.

Nettie M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly workers"
Great service and everyone was friendly
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 05:34 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/11/2017

Thank you for servicing your vehicle with us!

Lawrence M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional and friendly service"
dealership is a 1 Hr. drive from my residence so I don't get there very often.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/08/2017 07:34 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you for taking the drive to see us!

Verified Customer on 08/06/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not the Best"
Representative didn't seem very knowledgeable about my car or the service it needed. Car was ready five hours later than promised.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/06/2017 10:41 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Please contact me to discuss your recent visit. I want to make sure you are comfortable with servicing with us. Thank you.

Lisa S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Value was great very service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/04/2017 05:34 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 08/08/2017

Thank you for your business!

Displaying Review 1 - 20 of 210 in total