ReScore Reviews™ (19)

ReScore
Overall Rating 4.7368411/5Overall Rating 4.7368411/5Overall Rating 4.7368411/5Overall Rating 4.7368411/5rating 4.7368411
Original
Overall Rating 2.52632/5Overall Rating 2.52632/5rating 2.52632rating 2.52632rating 2.52632
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very efficient ad done in timely fashion
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/21/2017 05:17 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/21/2017

Thank you for your great survey, we hope to see you again for your next service.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people."
I always get excellent service here. The staff is friendly, courteous and knowledgeable.
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/20/2017 09:58 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/21/2017

Thank you for your great survey, we were happy to help.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Gerry Q. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mr"
Able to make appointments fit my schedule
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/18/2017 06:41 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/20/2017

Thank you for your review, We were happy to help.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice job"
Thanks
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 02:22 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/20/2017

Thank you for your review we were happy to help.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
The employee (female, wear glasses) who helped me on my visit was friendly and approachable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 11:42 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/20/2017

Thank you for your review. we were happy to help.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Charles C. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe sport service"
Professional results.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/18/2017 11:38 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/20/2017

THANK YOU FOR YOUR GREAT SURVEY, WE WERE HAPPY TO HELP.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Eric S. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice people."
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/08/2017
Service Type: Repair
Review Created: 07/17/2017 07:02 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/18/2017

Thank you foy your great survey, we were happy to help.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

John S. on 07/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First Maintenance"
Nice Job. Not great mileage so I brought it in before 6 months passed. They took care of recall, maintenance items I didn't know es\xisted.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/08/2017
Service Type: Repair
Review Created: 07/16/2017 03:16 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/17/2017

Thank you for responding to our survey, we hope we can help you for your next maintenance.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Willie T. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great, quick service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/13/2017 04:27 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/14/2017

Thank you for the great survey, we hope to see you for your next service.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Sig K. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Complete service center"
Always have had a good experience for sales and service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/13/2017 11:43 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/13/2017

Thank you for your great review we were happy to help.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No hassle service."
Called for NYS inspection appointment. I got right in . Fast service. The employees are courteous.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/12/2017 06:11 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/13/2017

Thank you for the great review, we hope to see you for your next service.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
good service, very nice, helpful and knowledgable staff. promptly done.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/11/2017 05:28 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/12/2017

Thank you for taking the time to talk to me. As discussed we go throught the glove box to check the cabin air filter. and the trunk was to check the spare. We thank you for your business.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"discussion"
I like the pre-work discussion so the customer knows what will be done or what has been found if there is an issue with the vehicle.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/08/2017 09:33 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/10/2017

Thank you for your great review, we hope to please every visit.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall service"
Overall, friendly service people, explained everything good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/30/2017
Service Type: Repair
Review Created: 07/07/2017 05:57 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/10/2017

Thank you for your review, we hope to see you again for your next service.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Rina D. on 07/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional "
Smiling faces
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/07/2017 05:51 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/10/2017

Thank you for the great review, we were happy to help.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Roxanne K. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff!"
I am always greeted promptly and would recommend Hyundai to all my friends.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/27/2017
Service Type: Repair
Review Created: 07/05/2017 05:34 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/06/2017

Thank you for your great review. we hope we can continue to please.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Overall great
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/24/2017
Service Type: Repair
Review Created: 07/05/2017 04:42 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/06/2017

Thank you for taking the time to complete our survey,we hope to see you again.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great explanations of what is being done and why
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/05/2017 07:43 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/05/2017

Thanks for the great review, we hope to continue to please.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

William F. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My 2016 Elantra"
Keep up with what you're doing
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/05/2017 04:44 AM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/05/2017

Thank you for your great review, Hope to see you for your next srevice.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

Verified Customer on 07/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and friendly"
Always fast and well done -
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 07/01/2017
Service Type: Maintenance
Review Created: 07/04/2017 01:50 PM
Donald S., SERVICE MANAGER at Fuccillo Hyundai responded on 07/05/2017

Thank you for the great review,hope we can continue to please.

DONALD STRAND

SERVICE MANAGER
FUCCILLO HYUNDAI

518-382-0274
DSTRAND@FUCCILLO.COM

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