business image

Furgerson's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,132 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
6
Total ReScores
4.3
ReScore Average
90
Net Promoter Score ®

Business Details

About

Furgerson's Garage is staffed by people who take great pride in their work. With nine service bays, workstations equipped with resource software and an up-to-date repair management system, our ASE-Certified Technicians and ASE-Certified Service Advisors can take care of your auto, SUV and light truck needs, from the wheels on up. We do Furgerson's Garage is staffed by people who take great pride in their work. With nine service bays, workstations equipped with resource software and an up-to-date repair management system, our ASE-Certified Technicians and ASE-Certified Service Advisors can take care of your auto, SUV and light truck needs, from the wheels on up. We do service and repairs on engines, transmissions, clutches, steering, filters, timing, electrical systems, heat and cooling systems and more, all in a timely, affordable manner. We honor most extended warranties, and Furgerson's own warranty on most repairs is 24 months/24,000 miles. Star Smog Station, Official Brake and Lamp Inspection Station, AAA Approved Auto Facility. ...more

Categories
Auto Repair, European Auto Repair, Domestic Auto Repair
Contact
(760) 436-3337
Closing in 35 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
807 2nd St. On the Alley @ G Street Encinitas, CA 92024-4409
Furgerson's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,132 Reviews)

RP
gravatar
Richard P.
Solana Beach, CA
BMW 330Ci
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2015
verified customer Verified Customer
price gauging
We don't like going to the dealership cause they rob you blind. Unfortunately I'm getting the same experience from your dealership.
Not Recommended
Brad and C., President/Owner from Furgerson's Garage responded on 05/19/2015 08:01 AM

Furgerson's Garage pricing is very competitive with other AAA approved independent auto repair shops in Encinitas, and far less expensive than the local BMW dealer.  We use the highest quality replacement parts, employ only ASE Certified Master Technicians with extensive experience, all backed by an industry leading 2 year/24,000 mile warranty. We agree that it is unfortunate that your high mileage BMW had an additional cooling system fault 5 months and 3000 miles later. There are numerous plastic, rubber, and aluminum parts that make up the cooling system and have the possibility of failure. The secondary failure that occurred was undetectable and not present at the time of initial cooling system repairs. High mileage European vehicles commonly need frequent and extensive repairs. The technicians employed at Furgerson's use their professional judgment based on the customers vehicle condition and the customers best interest when recommending necessary repairs. We consulted with the Master Technician who repaired your vehicle, and he stated: " I only recommended the absolute necessary repairs to the 330 BMW". Furgerson's Garage has been in business since 1981 providing the highest quality repairs, using the best parts available, at a fair price. We hope this information helps clarify the value you receive at our facility. Thank you for business.

Bradley L. Dow II
President/Owner
(760) 436-3337
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.