ReScore Reviewsβ„’ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago
Wayne M. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent Customer Service"
A big thumbs up to the gentlemen and their customer service. Don was kind enough to pay for my UBER, which impressed me very much. My only wish would have been a bit better communication regarding the time of completion, I was expecting a call in the morning, but had to call in myself, to get a timeline. Its only a minor discomfort, the friendly service made the experience worth while.
Vehicle: Dodge Pickup
Service Date: 09/19/2017
Review Created: 09/19/2017 09:33 PM
Angelina G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change "
I went in with an appointment and was serviced within an hour. My car felt stronger and ran smoother after. I even had them check a few other things and they did at no charge. Definitely will go back! Trustworthy!
Vehicle: Chevrolet Equinox
Service Date: 09/19/2017
Review Created: 09/19/2017 08:25 PM
Janet P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janet said the service was good.
Vehicle: Jeep Patriot
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Freddie G. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"πŸ‘πŸ½"
Great customer service as always 😊😊!!
Vehicle: Chevrolet Tahoe
Service Date: 09/15/2017
Review Created: 09/17/2017 12:21 AM
Chris C. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best in town "
I've had my 74 Wagoneer rebuilt from the tires up at G&G and the guys are simply the best around. They have become so much more than a business to me. They are now friends I share the fun of four wheel driving with.
It's important to note that I found them through word of mouth as the best 4 wheel drive repair shop in Bakersfield and I couldn't thank Richard, Don and Eric enough. Of course don't let me forget Diane, poor lady has to deal with all of those jokers!
Vehicle: Jeep Wagoneer
Service Date: 09/08/2017
Review Created: 09/12/2017 03:45 PM
Adam L. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Adam said the service was good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Lois B. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lois said this business is good.
Vehicle: Nissan Sentra
Category: Service
Service Date: 08/16/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Neri W. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"brakes and battery"
good experience overall.
Vehicle: Mazda Mazda6
Service Date: 09/01/2017
Review Created: 09/03/2017 02:09 PM
Ray F. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thier effort to get the job done,"
Job well done,
Vehicle: Jeep Wrangler
Service Date: 08/30/2017
Review Created: 08/31/2017 04:17 AM
Richard G. at G&G Auto Repair responded on 08/31/2017

Thanks Ray.

Angie P. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!!!"
As always my experience with G&G was awesome. The customer service that I've received has been nothing less then perefect!!!! Thanks Don, Diane, Shelby Mike ..all who have ever helped me. You're the best.
Vehicle: Toyota Sequoia
Service Date: 08/29/2017
Review Created: 08/30/2017 09:12 AM
Tony G. on 08/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tony said he was satisfied with the service this business provided. His one concern was it took the employees a while to contact him with an update on the status of his vehicle.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Bill L. on 08/27/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Nice people"
πŸ‘πŸ»
Vehicle: Jeep Wrangler
Service Date: 08/25/2017
Review Created: 08/27/2017 10:09 AM
Vincent E. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasantly surprised"
Trying a new service can and usually does cause some anxiety and this was no exception. However these guys were great! From start to finish they took the time to explain what the issues were, they were very friendly and got the job done when they said they would. They are the first automotive repair shop that I will actually be willing to recommend to others.
Vehicle: Chrysler 300
Service Date: 08/23/2017
Review Created: 08/27/2017 06:24 AM
Craig M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly and efficient personnel. Good prices ! Thanks, for all your great service.
Vehicle: Ford F-150
Service Date: 08/24/2017
Review Created: 08/25/2017 12:07 PM
Jarrod M. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jarrod said they did a good job and they worked with him. They gave him options and got it done in a timely manner.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Manuel A. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy staff and mechanics make one feel comfotable."
Great job glad to have taken it here
Vehicle: Ford Focus
Service Date: 08/10/2017
Review Created: 08/22/2017 04:15 PM
Robert C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and friendly staff"
We had a great experience with all the wonderful people who work there. Great guailty work at a reasonable price. Highly recommend using them.
Vehicle: Ram Pickup
Service Date: 08/11/2017
Review Created: 08/19/2017 11:32 AM
Charles S. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Charles said they provided good service but they were a little pricey.
Vehicle: GMC Sierra 2500
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Richard G. at G&G Auto Repair responded on 09/11/2017

Thanks for the review Charles.

Emmenuel P. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Emmanuel said this business does good work and they have great customer service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Richard G. at G&G Auto Repair responded on 09/11/2017

Thank you Emmanuel.

Norman B. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall"
From the front to the back courteous knolageable and caring the best service I've had anywhere hands down
Vehicle: Nissan Altima
Service Date: 08/11/2017
Review Created: 08/12/2017 10:39 PM
Richard G. at G&G Auto Repair responded on 08/14/2017

Very nice words, thanks.

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