ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
96% Would Recommend
100% Business Response
Latest Review 2 days ago
Charles S. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Feedback"
I am always satisfied with the service I get at G & G.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 11:30 AM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 09/20/2017

It's always great to hear how well our staff is doing, thanks for taking the time to respond to the survey.  Thanks for being our customer and we are looking to seeing you on your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are so helpful and friendly."
I give them 5 stars!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/12/2017 08:15 AM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 09/12/2017

Thanks for taking time and informing us of your recent visit. Its always great to hear how our staff is doing. Thanks for being our customer and we look forward to your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Gregory K. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service in the Hyundai & GMC service departments
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/11/2017 05:48 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 09/12/2017

Thanks for taking time and informing us of your recent visit. Its always great to hear how our staff is doing.  Thanks for taking the time to respond to the survey. Thanks for being our customer and we look forward to your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
ROGER M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Happy with the service and being able to voice my concerns, which were taken care of
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/23/2017
Service Type: Repair
Review Created: 08/25/2017 10:27 AM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/25/2017

Thanks for taking time to respond to the survey and sharing your experience.  Thanks for being our customer, and we are looking forward to seeing you on your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Michele M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Taking care"
They are always friendly and treat me kindly. They look out for me by taking care of my car's needs.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/25/2017 05:54 AM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/25/2017

Thanks for taking time to respond to the survey and sharing your experience.  Thanks for being our customer, and we are looking forward to seeing you on your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Timothy H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kathy"
Friendly and good service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/17/2017 11:47 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/18/2017

Thanks for taking the time to respond back to us informing us of your recent visit. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent personnel!"
The personnel at G & G go the extra mile to give their valued customers excellent service. Friendly and efficient from sales to service department.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 01:50 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/16/2017

Thanks for taking the time to respond back to us informing us of your recent visit.  Thanks for being our customer, we are looking forward to seeing you on your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
ALBERT M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentiveness everytime, all our car needs were satisfied."
We've been satisfied with the car we've chosen and care we've gotten, thx again!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 10:31 AM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/16/2017

Thanks for taking the time to respond back to us informing us of recent visit. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Melvin F. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable"
Excellent customer service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 12:08 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/10/2017

Thanks for taking the time to respond back to us informing us of your recent visit. Our entire staff works very hard to earn your trust and looking forward to see you at your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
8174e7ca06faf4d7798906441bd7fbcd?s=28
Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/10/2017

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Ronnie Y. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and beyond "
5 stars
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/05/2017 09:55 AM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/07/2017

WE TAKE PRIDE IN GAINING THE TRUST AND LOYALTY OF OUR CUSTOMERS. WE ALWAYS THRILLED TO HEAR ABOUT EXCELLENT CUSTOMER SERVICE. THANKS FOR BEING OUR CUSTOMER, AND WE ARE LOOKING FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Monty A. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, clean and helpful"
I appreciate their friendly and efficient service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/02/2017 12:47 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/02/2017

Thanks for taking the time to respond back to us informing us of your recent visit. Thanks for being our customer,and we are looking forward to seeing you on your next visit.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
8174e7ca06faf4d7798906441bd7fbcd?s=28
Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 08/02/2017

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Gary W. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I always get my appointment on the day and time that I want, pleasant staff, and I appreciate getting a loaner car.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/27/2017 05:22 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 07/28/2017

Thanks for taking the time to respond back to us informing us of your recent visit. Our entire staff works very hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
8174e7ca06faf4d7798906441bd7fbcd?s=28
Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 07/28/2017

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Ann P. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Do a good job"
Always have had them do our service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 07/27/2017 03:02 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 07/27/2017

THANK FOR TAKING THE TIME TO RESPOND BACK TO US
INFORMING US OF YOUR RECENT VISIT. THE ENTIRE STAFF
WORKS VERY HARD TO EARN  YOUR TRUST WITH SERVICING
YOUR HYUNDIA ,AND WE APPRECIATE YOU AS A LOYAL CUSTOMER.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
8174e7ca06faf4d7798906441bd7fbcd?s=28
Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 07/27/2017

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
JOYCE T. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience."
Five Star
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/24/2017 01:09 PM
Eric B., Parts Manager at G & G Hyundai responded on 07/25/2017

It’s always great to hear how well our staff is doing here at G & G Hyundai. Thanks for taking
the time to respond to the survey, and sharing your experience. Our entire staff works very
hard to earn your trust with servicing your Hyundai, and we appreciate you as a loyal customer.

Sheldon C. on 07/10/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Poor selection of cars no partd"
Unsatisfied
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/10/2017 03:59 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 07/19/2017

First of all, thank you for visiting G & G Hyundai. We work very hard to supply the best service out there, and deliver personal customer support. We are sorry to hear that our service felt short of your expectations, We are glad that we were able to get you back on the road.

TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
ALBERT M. on 06/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful. Very personable."
Great atmosphere.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/29/2017 02:06 PM
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Thomas I K., SERVICE MANAGER at G & G Hyundai responded on 06/30/2017

Albert :
Thanks for the reply you gave us on the service we did for you.
See you next time or if you need or not sure about something,
dont hesitate to call and we will talk about what on your mind.
                                                                     Thanks,


TOM KNIGHT 
SERVICE MANAGER
620-225-4126
tknight@buyggautos.com
Evelyn F. on 06/24/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Tires not there for appointment."
I took off work and drove 100 miles one way to get 4 new tires. I had ordered the tires the previous Saturday while my car was serviced and told they would be there Monday. Said I would be there 10 on Friday. No problem. Show up and told sorry no tires. Rescheduled for next week. Not a happy camper.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/24/2017 06:03 PM
Michele M. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and curteous service"
Very good
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/07/2017
Service Type: Repair
Review Created: 06/13/2017 07:11 AM
Verified Customer on 06/06/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Online Schedule doesn't inform dealership"
Average
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/06/2017 02:28 PM
Katherine R. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Experience"
Friendly staff, who know what they are doing in a timely manner.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 06/06/2017 02:16 PM
Displaying Review 1 - 20 of 104 in total