Gaines Auto Center, Inc.


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35 Reviews

97% Would Recommend
Latest Review over 1 year ago

Frank L. on 05/19/2016
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"Family"
Our family has been doing business with Gaines Auto for 20+years. We've never been disappointed with their service or repairs. They're professional and competent in every regard. They'll treat you like family at Gaines Auto Center!
Service Date: 05/02/2016
Review Created: 05/19/2016 12:59 PM
Steven M. on 02/27/2016
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"Recent visit"
These guys are great! They had my car out in a few hours. They have the best labor rates around too.
Vehicle: Mercedes-Benz E320
Service Date: 02/26/2016
Review Created: 02/27/2016 05:04 AM
Trisha C. on 01/08/2016
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"Realtor "
Great service as always !
Vehicle: Lexus SC 400
Service Date: 01/07/2016
Review Created: 01/08/2016 01:04 AM
Whit H. on 10/27/2015
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"Friendly service people"
Took a while to get parts
Vehicle: Dodge Grand Caravan
Service Date: 10/27/2015
Review Created: 10/27/2015 08:56 PM
Jim H. on 10/13/2015
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"The people"
Great as always
Vehicle: GMC Canyon
Service Date: 10/13/2015
Review Created: 10/13/2015 08:00 PM
John M. on 10/13/2015
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"Great service"
I can always count on Gaines to provide great service at a fair price
Vehicle: Honda Pilot
Service Date: 10/12/2015
Review Created: 10/13/2015 01:23 PM
John M. on 10/08/2015
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"Outstanding Service"
I can't say enough good things about Gaines. My daughter and her family stopped for a visit while moving from Tampa to Oklahoma. The morning they were leaving the alternator went out in their truck. We took the truck to Gaines at 7:30 and they went out of their way to get it fixed so she could resume her travels. In addition, they took care of the warranty on the bad alternator. You can't get automotive service like this any where else.
Vehicle: Ford Excursion
Service Date: 10/07/2015
Review Created: 10/08/2015 03:18 AM
Jodi W. on 09/29/2015
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"Oustanding Customer Service and Auto Repair!"
These guys are the best! Hassle free repairs done quickly and correctly with a smile and fabulous customer service! Wish every business was as wonderful as the crew at Gaines Auto!
Vehicle: Honda Odyssey
Service Date: 09/18/2015
Review Created: 09/29/2015 05:00 PM
Juanita K. on 09/17/2015
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"We are like family. We keep coming back because Bryan takes care of us. If any problems arise, he will make sure it is corrected."
My car was dripping fluids when R pulled into the drive. R called Randy to see if something had over flowed while being serviced. Mechanic admitted to problems when checking fluids. R wasn't told this when he picked up the car. Mechanic should have cleaned up the fluids. Rechecked everything and informed Randy so he could tell R.
Vehicle: Plymouth Neon
Service Date: 09/16/2015
Review Created: 09/17/2015 07:33 AM
John M. on 09/16/2015
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"Great Service"
Gaines always provides the best service at a fair price. I never feel they are trying to sell me something I don't need.
Vehicle: Honda Pilot
Service Date: 09/15/2015
Review Created: 09/16/2015 07:45 AM
Jack H. on 09/03/2015
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"Service on Saturn Relay."
The service performed on my 2006 Saturn Relay was extremely well performed and satisfactory. Repair was explained and done in a timely manner.
Vehicle: Saturn Relay
Service Date: 09/01/2015
Review Created: 09/03/2015 11:20 AM
Jenny W. on 09/03/2015
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Jenny said this business kept her up to date, they were courteous and if she had any questions, they answered them. Randy did an excellent job.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/01/2015
Review Created: 09/03/2015
This review was collected via phone interview by Customer Research Inc.
Linda A. on 09/03/2015
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Linda said these are good people who do good work.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/01/2015
Review Created: 09/03/2015
This review was collected via phone interview by Customer Research Inc.
Trisha C. on 09/01/2015
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"Clolse by - sincere evaluation - and good service...."
Great service, always a pleasure...
Vehicle: Lexus SC 400
Service Date: 08/31/2015
Review Created: 09/01/2015 10:07 AM
Vicki T. on 08/23/2015
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"Great service"
I appreciate how quickly and efficiently Gaines works. Service is the best anywhere and recommend Gaines to everyone I know that needs car repairs done.
Vehicle: Honda Accord
Service Date: 08/21/2015
Review Created: 08/23/2015 07:47 AM
Joe H. on 08/22/2015
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Joe said he likes the business because of their honesty and integrity.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/18/2015
Review Created: 08/22/2015
This review was collected via phone interview by Customer Research Inc.
Michael W. on 08/20/2015
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"Outstanding car repair and service, they know their business"
quality customer service! They listen.
Vehicle: Lexus SC 430
Service Date: 08/18/2015
Review Created: 08/20/2015 04:45 AM
George T. on 08/20/2015
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Spoke with George's wife. She said they did a great job.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/18/2015
Review Created: 08/20/2015
This review was collected via phone interview by Customer Research Inc.
Linda G. on 08/17/2015
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"Gaines Auto (and Randy) are the bomb!"
I have been taking my Jeep to Gaines Auto for years. Randy and his crew have always taken care of me, from the quickness of how fast they get me in to looking for all potential problems. Their work is excellent. I recommend them to anyone needing service.
Vehicle: Jeep Liberty
Service Date: 08/14/2015
Review Created: 08/17/2015 04:09 PM
Bud B. on 08/14/2015
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"2013 Sonata"
Randy and everyone give friendly and reliable trustworthy service and it is why I have stayed with them these many years! thanks
Vehicle: Hyundai Sonata
Service Date: 08/13/2015
Review Created: 08/14/2015 07:00 AM
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