ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
96% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicemen were great and helpful, scheduling was easy"
I will be returning for my next service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 03:19 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/18/2017

Thank you for your wonderful response

octaviano vigil
service advisor
(505)-428-7100
Albright J. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Above average dealer"
Friendly
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 05:30 AM
John M L., Service Manager at Fiesta Hyundai responded on 09/18/2017

Thank you for returning your survey.Sorry we were not able to make you completely satisfied or this visit.
We will try harder on your next visit

Valdez A. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly staff"
Everybody was very friendly and informative!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 04:49 PM
John M L., Service Manager at Fiesta Hyundai responded on 09/18/2017

Thank you for the great survey.
We are glad we were able to make you completely satisfied.
We look forward to you next visit

Comrie J. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Work"
Great work!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 06:11 AM
John M L., Service Manager at Fiesta Hyundai responded on 09/16/2017

Thank you for returning your survey.
We value your opinion and look forward to your next visit

Armendariz Gallegos J. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Ovy and Able were great and very informative, oil change was quick!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 06:48 PM
John M L., Service Manager at Fiesta Hyundai responded on 09/16/2017

Thank you for the great survey.
We are all here to serve you when you need us.

Anaya P. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great ervice and very convienent"
I always recommend Fiesta Hyundai !!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 06:55 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/15/2017

Thank you for your great response see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Harriet H. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service; commitment to quality!"
Same as in the comments section.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 04:07 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/14/2017

Thank you for your great response if you need anything in the future please contact us see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always fast, fruendly, and professional
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 02:51 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/14/2017

Thank you for your great response see you next visit

octaviano vigil
service advisor
(505)-428-7100
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and competent"
Courtesy shuttle was a nice plus
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 11:49 AM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/14/2017

Thank you for your wonderful response see you next service visit

octaviano vigil
service advisor
(505)-428-7100
Sharp D. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"its all about the staff"
Really nice guy manning the desk! ...sorry, I should remember his name...
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/08/2017 06:27 PM
John M L., Service Manager at Fiesta Hyundai responded on 09/09/2017

Thank you for returning your survey for us.
We are very satisfied that we were able to met your expectations.
The service advisor is Ovy .
Looking forward to your next visit.

Romero M. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Department especially Odie who was very professional."
5 star
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/08/2017 01:54 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/08/2017

Thank you for your great response see you next service visit :)

octaviano vigil
service advisor
(505)-428-7100
Artwick B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Made reservation online, service was done properly and on time, got text message when done and picked up a freshly washed car. Very satisfied.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 02:29 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/07/2017

Thank you for your great response see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and they are nice"
It's a nice, welcoming place with a Keurig machine. Ovy remembers who I am, my car, and is good at explaining preventative ways to take care of my car.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/07/2017 01:31 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/07/2017

Thank you for your wonderful response see you next visit :)

octaviano vigil
service advisor
(505)-428-7100
Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent customer services from the Service Department. "
very friendly and explained everything that was being done on the vehicle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 12:14 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/05/2017

Thank you for your great review see you next visit

octaviano vigil
service advisor
(505)-428-7100
Verified Customer on 09/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very Good"
Friendly and courteous staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/04/2017 02:53 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/05/2017

Thank you for your good response see you next visit

octaviano vigil
service advisor
(505)-428-7100
Finger B. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Major service"
Personal customer service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 12:16 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/05/2017

Thank you for your great review see you next visit

octaviano vigil
service advisor
(505)-428-7100
Lindblad R. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Automotive Service"
Would Recommend to a Friend
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 12:47 PM
Octaviano V., service advisor at Fiesta Hyundai responded on 09/01/2017

Thank you for your wonderful response see you next visit

octaviano vigil
service advisor
(505)-428-7100
Hufford H. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism."
Customer Service is always helpful and ensures I understand what the problem is and what is recommended to fix it. I am kept informed of what is transpiring while I am waiting . When the problem is fixed, it's fixed. Never have to bring the car back for the same problem.
Vehicle: 2003 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 08/31/2017 09:40 PM
John M L., Service Manager at Fiesta Hyundai responded on 09/01/2017

Thank you for returning your survey.
We try hard to make every customer happy.
If you need anything please contact me.
Mike Leary 505-955-1044

Zuniga A. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, friendly service"
I would recommend
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 08/31/2017 07:02 PM
John M L., Service Manager at Fiesta Hyundai responded on 09/01/2017

Thank you for the great survey.
We try hard to make every customer completely satisfied.
If you need any thing please contact me at.
505-955-1044 Mike Leary

Maynes D. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service staff"
The service department is excellent. They went above and beyond to take care of my car needs.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 10:53 AM
Octaviano V., service advisor at Fiesta Hyundai responded on 08/31/2017

Thnak you for your great response if you need anything in the future please give us a call :)

octaviano vigil
service advisor
(505)-428-7100
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