Garttmeyer Automotive


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

331 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
100% Would Recommend
Latest Review 8 days ago
Scott G. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said this business did excellent work. They went above and beyond. She thanked them for their management.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/13/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 06/21/2017

Thanks for the great review and kind words Scott.

Anne F. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anne said she was very pleased with the service. It was prompt. The staff was pleasant and they delivered her new headlight. She will return again.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/30/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 06/19/2017

Thank You for the great review Anne

Jay D. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Carol. She said this business was very responsive and they did a good job.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 06/19/2017

Thanks for the great review

Paul S. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great Service/ Great people
Vehicle: Mercedes-Benz S550
Service Date: 06/09/2017
Review Created: 06/10/2017 06:27 AM
JIM G. at Garttmeyer Automotive responded on 06/12/2017

Thanks for the great review Paul.

Nicholas C. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Curb Damage"
Terrific "Fix", as usual.
Vehicle: Mercedes-Benz C230
Service Date: 06/06/2017
Review Created: 06/08/2017 06:27 AM
JIM G. at Garttmeyer Automotive responded on 06/08/2017

Thanks for the five star review Nick

Carmen B. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carmen said he liked the outstanding service provided by this business.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 05/22/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 05/30/2017

Thanks for the great review Carmen

Bob D. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said this business answered all his questions, they gave unsolicited advice and recommendations. They always appear to be forthcoming.
Vehicle: Jaguar XF
Category: Service
Service Date: 05/24/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 06/01/2017

Thanks for the great review Bob.

Christopher I. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"another one out of the park"
Not every trip to the automotive shop involves quantum physics and three computers (fortunately). BUT many of the recurring challenges of keeping your car safely on the road do need attention. The guys as Garttmeyer had to get two tires on my Highlander after I'd shredded a sidewall dodging an erratic driver last week. Painstakingly they measured tire tread and checked balance, they put the best mix of rubber where it needed to be. Technical challenge? No. Great attention to detail and good follow through required? Yes. And Gartmeyer came through for me again. Inconvenience to me kept to a minimum.
Such things keep me a grateful customer.
Vehicle: Lincoln MKX
Service Date: 05/22/2017
Review Created: 05/24/2017 03:35 AM
JIM G. at Garttmeyer Automotive responded on 05/25/2017

Thanks for the five star review and recognizing that tires are one of the most important parts on a vehicle.

Devin A. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Devin said he has been going to this business for a very long time. They have always done a very nice job taking care of his vehicle.
Vehicle: Ford Bronco
Category: Service
Service Date: 04/11/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 04/24/2017

Thanks for the kind words and five star review Devin.

Paul S. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great people
Vehicle: Mercedes-Benz S550
Service Date: 04/13/2017
Review Created: 04/15/2017 06:07 AM
JIM G. at Garttmeyer Automotive responded on 04/17/2017

Thanks for the five star review Paul.

Kevin M. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2014 RAV4 Inspection and 50K service"
As always, Jim, Bob and team did an awesome job tracking down a poorly documented Toyota "feature". The car is running perfectly!
Vehicle: Toyota RAV4
Service Date: 04/11/2017
Review Created: 04/13/2017 11:32 AM
JIM G. at Garttmeyer Automotive responded on 04/13/2017

Thanks for the great review, kind words and the five stars Kevin.

Nicholas C. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shiny Hubs"
Usual terrific job . . . . thanks.
Vehicle: GMC Jimmy
Service Date: 04/06/2017
Review Created: 04/07/2017 09:01 AM
JIM G. at Garttmeyer Automotive responded on 04/10/2017

Thank you for the five star review Nick.

NICKY P. on 04/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very professional and courteous."
They finished my car in a timely manner. I was very pleased with their services.
Vehicle: Honda Accord
Service Date: 03/30/2017
Review Created: 04/02/2017 07:33 AM
Charles S. on 04/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said the staff at this business got him in right away. They diagnosed the problem immediately, and it was on the first try. They fixed the vehicle according to the diagnostic and there were no problems. He would recommend them for service.
Vehicle: BMW 330xi
Category: Service
Service Date: 03/30/2017
Review Created: 04/01/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 04/10/2017

Thanks for the kind words and five star review Charles.

KIM F. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time here .."
Very knowledgeable and their over the phone estimate for the service was exactly what they quoted me
Vehicle: Mercedes-Benz E400
Service Date: 03/23/2017
Review Created: 03/27/2017 09:56 PM
JIM G. at Garttmeyer Automotive responded on 03/28/2017

Thanks for taking the time to give us this great review Kim.

James G. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said they had excellent communication.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 03/21/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 03/29/2017

Thank you for the five star review James.

Gerald W. on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior Service"
I would like to express my sincere appreciation for Garttmeyer Automotive's professionalism and customer service. They are very diligent in their craft and as a result my car is running as good as new. Please keep up the good work!
Vehicle: Mercedes-Benz E500
Service Date: 03/03/2017
Review Created: 03/26/2017 07:05 PM
JIM G. at Garttmeyer Automotive responded on 03/27/2017

Thank you for taking the time to write such a great review Gerald.We’re thrilled to hear that you are happy with our service! As a business owner it feels awesome when someone leaves a positive review. Your experience will help us in reaching our goal to assist all in finding an honest, reliable auto repair shop.

Matthew G. on 03/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matthew said this business has good service.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 03/09/2017

Thanks for the five star review Matt

Anne G. on 03/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Annual inspection "
Came in for my annual inspection and walked into a friendly and clean atmosphere. There was no long line to wait in, customer service exceeded every expectation, I even was able to sit upstairs and got some school work done while I was waiting. Amazing experience!
Vehicle: Volkswagen Jetta
Service Date: 03/02/2017
Review Created: 03/06/2017 05:11 PM
JIM G. at Garttmeyer Automotive responded on 03/08/2017

Thank You Anne for the kind words and the five star review.

Rick B. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said this business does what they say they will do.
Vehicle: Mercedes-Benz SL500
Category: Service
Service Date: 02/16/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
JIM G. at Garttmeyer Automotive responded on 02/24/2017

Thank You for the five ster review

Displaying Review 1 - 20 of 331 in total