Garvey Hyundai North


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

725 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.136365/5Overall Rating 4.136365/5Overall Rating 4.136365/5Overall Rating 4.136365/5rating 4.136365
Original
Overall Rating 2.45455/5Overall Rating 2.45455/5rating 2.45455rating 2.45455rating 2.45455
97% Would Recommend
100% Business Response
Latest Review about 17 hours ago
James K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is friendly and accomodating"
all was good
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 12:00 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/19/2017

Thank you so much for your review . Your feedback is very important to us here at Garvey . We appreciated it and hope to see you soon . Have a Grea Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Paolo F. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Simply the best"
Always helpful, accommodating to my needs, professional
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 07:55 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/18/2017

Thank you for your review . The Team at Garvey Hyundai appreciates your business.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Dee B. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service and work done in a timely manner."
Good dealership with clean restrooms and a nice waiting area with good coffee.
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 09:33 AM
Keith P., Service Manager at Garvey Hyundai North responded on 09/18/2017

Thank you for taking the time to write your review . Your feedback is very important to us .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
DEOLINDA J. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
I lost a set of car keys and had to have a new set made- it was very quick!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/14/2017 02:19 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/15/2017

Thank you for your review . Your feedback ism very important to us . Have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Mary S. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
The work is done on time, and the shuttle service is convenient.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:13 AM
Keith P., Service Manager at Garvey Hyundai North responded on 09/14/2017

Thank you for completing your review. Hope you have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
MICHAEL H. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional attitude."
Jamie, the service adviser, was knowledgeable and followed-up with us in a timely manner. The repair was done properly and the car was even washed before we picked it up. As a former service manager, I would recommend Garvey Hyundai to my friends in need of vehicle service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/13/2017 03:51 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/14/2017

Thank you for taking the time to write your review . It makes me proud to hear feedback about our Service Department from a former Service Manager . Thank you again !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
JONATHAN U. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast "
Fast service and called when completed. A++
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 10:45 AM
Keith P., Service Manager at Garvey Hyundai North responded on 09/13/2017

Thank you for completing your review. Havea Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Mary H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks very everything!"
Everyone we dealt with was a pleasure to meet. You have a great group of people working together at Garvey North.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 08:09 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/13/2017

Thank you for your feedback and taking the time to wright your review . Have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
RICHARD H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people, good work"
Always easy to get an appointment. Nice people , quality work
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/08/2017 05:45 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/10/2017

Thank you for your review . Have a great day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Verified Customer on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Outstanding Service.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/06/2017 04:31 AM
Keith P., Service Manager at Garvey Hyundai North responded on 09/06/2017

Thank you for your review . The Garvey Crew appreciates your business and your comments.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
April M. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service is amazing.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 06:42 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/06/2017

Thank you for your review . The Team at Garvey appreciates your feedback.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Maurice D. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people - Great service - Great workmanship"
Given on previous page...
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 09/03/2017 03:48 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/04/2017

Happy Holiday and thank you for taking the time to write your review.

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
FREDERICK S. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service great!"
Everything done well as usual.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/03/2017 03:23 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/04/2017

Thank you for your review . Happy Holiday .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Thomas O. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent customer service in the service department. The representatives took care of me in a timely, friendly and professional manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 09:08 PM
Keith P., Service Manager at Garvey Hyundai North responded on 09/04/2017

Thank you for your review and Happy Holiday .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Sandra T. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Garvey staff "
Garvey staff is always very polite & helpful. Work is always complete.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/01/2017 11:44 AM
Keith P., Service Manager at Garvey Hyundai North responded on 09/04/2017

Thank you for your review. Have safe Holiday weekend .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
CLAIRE M. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free inspection"
Drop off was quick and it was ready when I came to pick it up.....effortless
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 08/30/2017 05:11 PM
Keith P., Service Manager at Garvey Hyundai North responded on 08/31/2017

Thank you for your feedback. Have a Great Day .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Verified Customer on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly & efficient"
great servive
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/28/2017 05:40 PM
Keith P., Service Manager at Garvey Hyundai North responded on 08/29/2017

Thank you very much foryour review . The Team at Garvey Hope you have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Verified Customer on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"scheduled maint."
excellent customer service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/19/2017
Service Type: Repair
Review Created: 08/28/2017 12:20 PM
Keith P., Service Manager at Garvey Hyundai North responded on 08/29/2017

Thank you for your review. Have a Great Day !

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
DAVID H. on 08/27/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"they rate a big zero in customer service"
I am new to ownership with hyundai and the car is way more than i ever expected !! I love the car and all its features !! I bought this car from lia hyundai in albany ny, but because garvey is closer to me i opted to take it for service there !! Big Mistake, There customer service is a big 0
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/27/2017 06:06 PM
Keith P., Service Manager at Garvey Hyundai North responded on 08/28/2017

I apologize for extended Service . I will reach out to you by land line to discus your Service Transaction .

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
Timothy E. on 08/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and knowledgeable staff in service department."
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/26/2017 04:17 PM
Keith P., Service Manager at Garvey Hyundai North responded on 08/28/2017

Thank you for your review . The Team at Garvey appreciates your business

Keith Pelerin
Service Manager
Garvey Hyundai North
518-324-1216
keith@garveynorth.com
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