business image

Genin's Autocare

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,196 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
4.0
ReScore Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(608) 238-1088

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3505 University Ave Madison, WI 53705-2140
Genin's Autocare's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,196 Reviews)

CH
gravatar
Carolyn H.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customer Verified Customer
assistance was immediate and within 4 hours my problem was solved. the leadership under kerry joe, and the friendly competent service, gets my highest rating.
(my review above should have gone here...)
in short, my problem yesterday, 9/3/20, was taken care of immediately — help with my flat tire, new tires ordered and put in place — within 4 hours!
genin’s, under the leadership of kerry joe, and with competent and friendly help of her mechanics, and brook, offers outstanding and honest service to customers.
my husband and i have been satisfied customers for as long as i can remember, and give them the highest rating.
Recommended
RICHARD G., President from Genin's Autocare responded on 09/28/2020 06:27 AM

Carolyn
Appreciate your business.
Thank you

Rick T Genin
President
608-238-1088
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.