Metro Motor l Georgetown Shell


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

209 Reviews

98% Would Recommend
Latest Review 14 days ago
DWANE S. on 08/05/2017
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"Best Auto Repair Ever!"
Bobby & his crew have always done an incredible job in keeping me "street legal." No matter the size or seriousness of my auto repair problems, they have solved them timely & efficiently.
Vehicle: Nissan Maxima
Service Date: 08/04/2017
Review Created: 08/05/2017 10:25 AM
Brittany R. on 07/28/2017
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Brittany said the business was great to work with. They squeezed her in when they were already busy. She got great feedback on her vehicle. She would definitely go back.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 07/22/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Nuno M. on 07/24/2017
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Nuno said he was happy with the work done at this business.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Roberto I. on 07/17/2017
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Roberto said he hasn't had any issues.
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 07/15/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Yousif A. on 07/15/2017
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Yousif said the service was great and he is satisfied.
Vehicle: Volvo XC60
Category: Service
Service Date: 07/11/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Tyler B. on 07/15/2017
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Tyler said Bobby is the nicest person ever. He gives him good advice about his vehicle and is very professional.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/05/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Carrre R. on 07/14/2017
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Spoke with Carrie. She said her experience was good. They were very accommodating and helpful. They provided advice on what she needed.
Vehicle: GMC Terrain
Category: Service
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Nackia T. on 07/14/2017
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Nackia said they made everything clear and they were honest with him.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Thompson M. on 07/12/2017
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Thompson said it was quick and easy.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/08/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Caroline K. on 07/12/2017
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Caroline said this business took her in at the last minute and got her vehicle in and out on time.
Vehicle: Honda Civic
Category: Service
Service Date: 07/08/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS A. on 07/09/2017
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"The only shop I go to"
I trust Bobby (who owns the shop) and the guys he employs to do quality work every time I bring the car in. I've been coming to them for three years, and I plan to keep going there whenever I need work done on my car.
Vehicle: Toyota Camry
Service Date: 07/08/2017
Review Created: 07/09/2017 06:03 AM
TONY A. on 07/08/2017
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"Great service"
The problem will be fixed!
Vehicle: Saturn Ion 1
Service Date: 06/24/2017
Review Created: 07/08/2017 03:54 AM
Oren M. on 06/14/2017
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Oren said this business did a great job.
Vehicle: Subaru Outback
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
DWANE S. on 06/11/2017
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"Bobby Keeps Me Running!"
Shortly the immediate Georgetown may only have one service station, but Georgetown Shell is all that I need. Bobby & his brunch have never disappointed me. Thank you, Bobby!
Vehicle: Nissan Maxima
Service Date: 06/10/2017
Review Created: 06/11/2017 03:00 AM
Karen S. on 06/09/2017
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"Incomplete maintenance"
I took my vehicle in to have transmission fluid changed and radiator fluid flushed. I told them I was driving cross country. Half way through the drive, my car was leaking radiator fluid and found I sprung a leak because the technician didn't screw the radiator cap back on. I also started to smoke uphill and leak transmission fluid because I found out that they overfilled the fluid. They charged me $1500. Terrible.
Service Date: 09/21/2016
Review Created: 06/09/2017 07:35 AM
Karen S. on 06/07/2017
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"Improper vehicle service"
I had my transmission and radiator fluid changed prior to a cross country drive. They charged me $1500. Very overpriced. Half way through my drive, coolant spews everywhere and creates a hose leak because Georgetown Shell did not TIGHTEN the radiator cap. My vehicle also begins to smoke uphill and I needed a tow. I found out that the transmission fluid was overfilled and causing the leakage. Since then, I've been having transmission problems. These seem like basic, preventative maintenance requests, and both were not done properly. What a terrible service shop.
Service Date: 09/21/2016
Review Created: 06/07/2017 07:24 AM
Dustin B. on 06/07/2017
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Dustin said they did a good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/03/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
LAUREN M. on 06/03/2017
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"Routine "
Fast and friendly as always!
Vehicle: Ford Fusion
Service Date: 05/31/2017
Review Created: 06/03/2017 03:18 AM
Julia D. on 06/03/2017
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Julia said they were prompt and good.
Vehicle: Toyota Highlander
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Cheryl B. on 06/02/2017
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Cheryl said this business is wonderful. They are faster and better than any other business around and they give her personalized service.
Vehicle: Volvo XC60
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 209 in total