German Auto of Santa Maria


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

118 Reviews

99% Would Recommend
Latest Review 8 days ago
GEORGE P. on 08/12/2017
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"Overall great servide."
Quick, friendly, efficient, reasonable charges and obviously working to please.
Vehicle: Ford Econoline Wagon
Service Date: 08/10/2017
Review Created: 08/12/2017 11:18 AM
DANIEL B. on 08/10/2017
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"Outstanding Job"
After repairing my car at German Auto, it passed the smog test. I also saved money. If took my car to the dealer or other places, most likely I was charged double or triple. The lady at the front office (Sorry, I forgot her name) was super nice and friendly. Her interpersonal skills are outstanding. John who is the owner/mechanic was outstanding. He knows what he is doing. He is NOT a "Fake mechanic". Thank you very much.
Vehicle: BMW 740i
Service Date: 08/10/2017
Review Created: 08/10/2017 10:50 PM
KATHERINE P. on 08/08/2017
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"Highly recommended!!"
I would like to give a shout out to German auto for their amazing quality of auto care and customer service. When I have brought in my daughter they have sweet treats to children books, they took excellent service of my grandpa's car. I highly tee them. Very knowledgeable and friendly!!
Vehicle: Toyota Corolla
Service Date: 08/04/2017
Review Created: 08/08/2017 12:06 PM
DWIGHT G. on 08/06/2017
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"Make it run smooth"
After repairing leaking seal for transmission, my car had problem a few days after leaving shop. These guys stood by their promise to make it right. I returned to get seal replaced and adjusted at no charge to me. Car has been running smoothly since second repair.
Vehicle: Mercedes-Benz E-Class
Service Date: 07/25/2017
Review Created: 08/06/2017 08:40 PM
Manuel G. on 07/28/2017
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Manuel said the staff was really nice, the prices seemed fair, and overall, it was a great experience.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Glynn D. on 07/25/2017
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Glynn said this business got his vehicle in and out quickly. They took good care of him.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/10/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth C. on 07/22/2017
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Spoke with Darryl. He said he liked the customer service at this business.
Vehicle: Volvo XC90
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Christine R. on 07/21/2017
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Christine said it's a really good experience with this business. They provide good service at a reasonable price.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Joyce H. on 07/21/2017
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Joyce said this business is just the best. The girl is a sweetheart and the man is just terrific. She loves them all.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Zachary H. on 07/20/2017
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Zachary said the customer service was at the top of the scale.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/14/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
John F. on 07/18/2017
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John said they did a good job and he really appreciated that they kept him informed.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
LEROY C. on 07/12/2017
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"the employees and great machanics"
great work always
Vehicle: Audi A4
Service Date: 07/10/2017
Review Created: 07/12/2017 11:10 AM
Christian N. on 07/11/2017
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Christian said he felt comfortable using this business, and they did not make him feel rushed.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
TOM C. on 07/07/2017
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"Great service"
John is great! We have an old BMW and he always takes good care of it and us--so does the sales person at the front desk.
Vehicle: BMW 318ti
Service Date: 07/05/2017
Review Created: 07/07/2017 04:13 PM
Michael P. on 06/30/2017
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Michael said the business had his vehicle in and out quickly.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
ROSALINE M. on 06/27/2017
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"Superb customer service"
Had my car serviced recently. I live in Lompoc. I didn't have to go over to Santa Maria to pick it up. It was delivered to my door by employee who lives in Lompoc.....that was a big plus. Very pleased with work performed on vehicle.
Vehicle: BMW 325i
Service Date: 06/23/2017
Review Created: 06/27/2017 08:10 AM
Daniel C. on 06/24/2017
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Daniel said the service was great. John was awesome and he found a bizarre problem.
Vehicle: Audi A4
Category: Service
Service Date: 06/09/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Art M. on 06/20/2017
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Art said they did a good job. The engine light was on and there is more work to be done.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 06/15/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
SAM B. on 06/19/2017
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"Very trustworthy"
We have been taking our German vehicles here for years. I know I can trust their diagnosis and only fix what is necessary
Vehicle: Mercedes-Benz C300
Service Date: 06/13/2017
Review Created: 06/19/2017 07:58 PM
Linda W. on 06/15/2017
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Linda said they did a fantastic job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/12/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 118 in total