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German Car Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,152 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.3
ReScore Average
100
Net Promoter Score ®

Business Details

About

Alpharetta's Newest State of the Art Independent Repair Facility. We offer Exceptional Service to discerning German car owners in the North Metro area. Alpharetta's Newest State of the Art Independent Repair Facility. We offer Exceptional Service to discerning German car owners in the North Metro area.

Categories
Auto Repair, European Auto Repair
Contact
(770) 649-8700

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
6070 Atlanta Highway Alpharetta, GA 30004
German Car Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,152 Reviews)

ET
Earl T.
Snellville, GA
BMW 325i
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2014
verified customer Verified Customer
Category: Service
Earl said the business took longer than expected to repair his vehicle. He was told it would be ready on Thursday but it was not ready and then he was told Friday but again it was not ready, until Monday. The hang up was because of their equipment. The prices are high.
Recommended
ALAN K. from German Car Repair responded on 10/28/2014 12:41 PM

Earl,

I regret that we cannot control the price of original BMW parts, and our labor to repair your car is completely in line with our flat rate guide. You neglected to mention that we provided you with a comprehensive report on the overall condition of your vehicle, extended our 10% first time customer discount to you, AND gave you a complimentary emissions inspection on your BMW. I do apologize for the delay in completing the repair, but as you mentioned, we did experience a software glitch that took a couple of days to resolve. I look forward to serving you in the future.

Alan Kidson.

Owner.

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