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Glasspro North Charleston

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(110 Reviews)
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Score Details

5 stars
76%
4 stars
14%
3 stars
5%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Glasspro North Charleston is a a full-service auto glass repair facility. We guarantee that an auto glass replacement by Glasspro North Charleston will be more than safe, but it will stand the test of time. Glasspro North Charleston is a a full-service auto glass repair facility. We guarantee that an auto glass replacement by Glasspro North Charleston will be more than safe, but it will stand the test of time.

Categories
Glass Repair
Contact
(843) 552-5520
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
4975 Dorchester Rd. North Charleston, SC 29418
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Glasspro North Charleston's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(110 Reviews)
Write a Review
Recent Reviews
KC
Katherine C.
Washington
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/13/2014
verified customer Verified Customer
When we were initially patched thru to your office, the sales rep or scheduler asked us for our street address, phone numbers, and other basic questions and in response to our answers each time said "awesome" "perfect" or some other "cutesy" word. I know this is the growing trend for companies and customer service, but it is "ridiculous!!!" Customers should be answered in polite terms when responding to simple questions and not be made to feel like children who are doing a GOOD JOB by answering a simple question! My goodness, why couldn't she have said thank you for each answer rather than "awesome"?? I mean really, is it "awesome" for a customer to give their phone number or address to a company they are wishing to hire to do work for them?
Recommended
Jo Ann N. from Glasspro North Charleston responded on 03/14/2014 06:17 AM

Glasspro takes feedback very seriously.  The owner personally contacted this customer to hear first hand her experience.  We have pulled the call and shared this feedback as well as the call with our customer service staff so they are aware.  Thank you for sharing this perspective.

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