Bonnie said she was amazed at the quality of the body work. She rated her overall experience a 10. The paint work performed was great because the color was a difficult white color to match and they did their best. Her vehicle was ready quicker than she thought it would be. She was very impressed that her vehicle was detailed, vacuumed, and washed. It felt like she was getting into a brand new vehicle. The personnel she worked with, Michael and Morgan, were so professional and caring she felt like she had known them for years. They cared so much about the dent in her bumper as if it was the first dent they had seen and they made her feel very special. The appearance of the business was very clean and comfortable. She felt like a friend walking into the business. She would definitely recommend this facility to others because they are amazing. They could have taken advantage of Geico, by saying they couldn't fix the dents in her bumper and that they needed to replace the whole thing. Instead, they said they could fix the dents and she appreciates their honesty. The last time she called in a claim to her insurance company she had a scratch on her bumper and another business said they couldn't fix the scratch and wanted to replace the whole bumper. She assumed that because her bumper was all beat up this time that the business was going to say the same thing since the damage was worse. They were very loyal, a great team to work with, and they did a fabulous job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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