Golden Rule Automotive


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

391 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
96% Would Recommend
Latest Review 2 days ago
BARRY B. on 09/20/2017
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"160k Service"
Staff very courteous, friendly and personable. Very informative of work and cost to be done.
Vehicle: Chevrolet Equinox
Service Date: 09/18/2017
Review Created: 09/20/2017 06:44 AM
PEGGY M. on 09/20/2017
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"Service was Fast, Friendly and price was very reasonable. "
This was my first visit to Golden Rule. My car had broken down in Cordele, GA. I live in Covington area. I researched the web and found that Golden Rule had very high ratings so I took my car to them. I dropped it off on a Sunday evening. They called me the next morning and gave me a very reasonable quote. My car was ready to go Monday afternoon. The staff was very friendly and took very good care of me and my car. I am going to recommend Golden Rule Automotive to all my friends. Thank you Golden Rule!
Vehicle: Lincoln LS
Service Date: 09/18/2017
Review Created: 09/20/2017 06:10 AM
ALPHARETTA S. on 09/16/2017
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"Caring personable people"
Wish prices weren't so high but I don't know maybe everyone prices are the same.
Vehicle: Chevrolet Impala
Service Date: 09/15/2017
Review Created: 09/16/2017 11:20 AM
NABILA H. on 09/13/2017
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"Great place to take your car!"
I have been going to this place for two years now. They are very professional people:caring, reasonable prices, always very honest. They have even done some work on my previous car for free. I would highly recommend them!
Vehicle: Toyota Celica
Service Date: 09/12/2017
Review Created: 09/13/2017 02:50 AM
EDWARD C. on 09/09/2017
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"Personable atmosphere."
I went in for an oil change. After I left, I received a message from my car stating: reduce oil level. I was frantic. It was corrected, however the procedure took over three hours.
Vehicle: Mercedes-Benz SL-Class
Service Date: 09/08/2017
Review Created: 09/09/2017 05:10 PM
ROBERT B. on 08/30/2017
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"General service"
Had 8:00 a.m. appointment for oil change. Thirty minutes later I was back on the road. Great service.
Vehicle: Saturn VUE
Service Date: 08/29/2017
Review Created: 08/30/2017 01:25 AM
Paulette A. on 08/30/2017
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Paulette said the business provided very good service.
Vehicle: Chevrolet Chevy Van
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Dale G. on 08/25/2017
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"Keep their word on service quotes"
Just got back from a 800 mile trip...98 truck handled better than it has in a long time...Need longer to evaluate alignment but trust it will be more than satisfactory...They are good, therefore busy..I suggest an appointment for any major work...Very easy to communicate with..
Vehicle: Ford Pickup
Service Date: 08/22/2017
Review Created: 08/25/2017 10:35 AM
Bob H. on 08/23/2017
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Bob said this business is the finest place to get a vehicle serviced.
Vehicle: Ram 1500
Category: Service
Service Date: 08/16/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Robin B. on 08/21/2017
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Robin said the business did what she asked them to do for what they quoted which was a reasonable price.
Vehicle: Kia Optima
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Sulenan H. on 08/18/2017
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Sulenan said he would like the staff to keep up the great work.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/11/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Darlene P. on 08/18/2017
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Darlene said this business did what she asked them to do and they did it in a reasonable amount of time.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 08/16/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
WANDA S. on 08/09/2017
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"Best mechanics I ever had"
This place offers great customer service best mechanical abilities and best price.
Vehicle: Mercedes-Benz S500
Service Date: 08/09/2017
Review Created: 08/09/2017 11:52 PM
JESSE A. on 08/08/2017
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"Good people. Staff short handed"
Overall satisfied
Vehicle: BMW 5 Series
Service Date: 08/07/2017
Review Created: 08/08/2017 08:35 AM
Richard P. on 07/26/2017
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Richard said this business worked with him and provided good service he was happy with.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
JEAN H. on 07/23/2017
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"Friendly employees"
Yes
Vehicle: Volkswagen New Beetle
Service Date: 07/20/2017
Review Created: 07/23/2017 12:40 PM
BARRY B. on 07/17/2017
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"Unknown sounds"
The staff is always friendly. They keep you informed of any issues and costs involved for service/repairs. They schedule the service that is most convenient too!
Vehicle: Chevrolet Equinox
Service Date: 07/12/2017
Review Created: 07/17/2017 05:18 AM
Fay W. on 07/15/2017
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Fay said they had friendly customer service and they were very knowledgeable. They provided excellent work, while creating a comfortable atmosphere.
Vehicle: Land Rover Discovery
Category: Service
Service Date: 07/14/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Britt R. on 07/13/2017
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Britt said this business was really good.
Vehicle: Cadillac CTS
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Dale G. on 07/12/2017
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"Went above and beyond when they inspected my vehicle"
i plan to go back and have my 1998 truck tie rods and ball joints replaced...Just need to talk to shop who told me my truck was fine...My Belt shredded less that 1 week after shop "X" did a GENERAL inspection per my request....Golden Rule Replaced my belt and DID NOT FIND any "EXTRA" (pulleys and bad bearing ETC) to jack up the repair cost...Refreshingly Honest....
Vehicle: Ford Pickup
Service Date: 07/12/2017
Review Created: 07/12/2017 09:00 PM
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