business image

Gordon and Sandifer Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,043 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

We proudly offer passenger and light truck tires, SUV tires and commercial tires.
We do more than just sell tires. Our ASE-certified technicians will take care of all your automotive needs. We know the business and can help you with almost any problem or concern. We also specialize in alignments, air conditioning
We proudly offer passenger and light truck tires, SUV tires and commercial tires.
We do more than just sell tires. Our ASE-certified technicians will take care of all your automotive needs. We know the business and can help you with almost any problem or concern. We also specialize in alignments, air conditioning service, cooling system repair and four-star collision repair.
...more

Categories
Auto Repair, Auto Maintenance, Auto Body
Contact
(225) 343-3427

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3825 Perkins Rd Baton Rouge, LA 70808-2952
Gordon and Sandifer Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,043 Reviews)

JP
gravatar
John P.
Baton Rouge, LA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/18/2012
verified customer Verified Customer
Don't Make Appointments as they say they do/Put wrong type oil in car
First of all, I got an email reminding me it was time to service my car. In the email it said to call to schedule an appointment. When I called and asked for an appointment I was told that G&S does not take appointments - it's first come, first served only. Then I brought my car in for an oil change. I always bring my vehicles to G&S for oil changes. And I always use synthetic oil in my car, as recommended by Ford. It came with synthetic oil and had never had regular oil in it. The guy at the desk didnt ask me whether I wanted oil or synthetic, so I assumed with all the information in the computer on my past services that they would use synthetic. They used oil. I had to wait about an hour for them to get to my car, drain the oil, and add synthetic. They should know what they usually do to my car, and if they dont look at the computer records they should ask - does the customer want synthetic or regular oil...
Not Recommended
John W., Manager from Gordon and Sandifer Auto Service responded on 10/19/2012 05:21 AM
Mr. Price, I'm sorry that we made a mistake in servicing your vehicle. We try to maintain a high standard of service, but we are of course human and do make mistakes. We do all we can to correct any mistakes with as little hassle to customer as possible. Please let us know if we can do anything else to help you. Thanks, John Wiley
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.