ReScore Reviews™ (17)

ReScore
Overall Rating 3.9411741/5Overall Rating 3.9411741/5Overall Rating 3.9411741/5rating 3.9411741rating 3.9411741
Original
Overall Rating 2.4705882/5Overall Rating 2.4705882/5rating 2.4705882rating 2.4705882rating 2.4705882
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Bridgett H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great customer service. "
I have been taking my car here for a year and have never been disappointed.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 02:28 PM
TIMOTHY M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first service"
we were out in less than one hour including paperwork.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:35 PM
Richard S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Easy and problem free service with a smile.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:10 PM
Michael M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just darn good service"
Informative, I knew everything they were going to do and how long it would take. They were even faster than they said.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 12:02 PM
Janae C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Gosch Hyundai Dealer"
Friendly, excellet work, what else can I say?
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:46 AM
James C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty repair"
I have worked with Guy for years. When he says it will be done and at this time, it is. If a problem comes up, he lets you know immediately. Gosh Hyundai service with Guy are awesome.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:24 AM
Pongphon V. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied "
The service is exceptional and the wait time is short.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:57 AM
Thomas G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They have a discent waiting room and friendly people working there"
Friendly people
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:55 AM
Michelle M. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recalled engine"
The team is friendly Always does a good a job
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 09:47 PM
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They took care of all of our needs"
I have recommended this dealer to my friends
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:41 PM
John S. ReScore Review on 09/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Took care of my concern immediately. Thank you
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:08 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Lack of organization "
Really poor service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:08 PM
Steve M. at Gosch Hyundai responded on 09/18/2017

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Steve M. at Gosch Hyundai responded on 09/18/2017

Hi John, thanks for taking the time to talk with me today, You should receive a re score request shortly in your email, and more then anything thank you for being understanding, and don't forget to say hi on your next visit.

Thanks

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Willis H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department!"
I made an appointment for my oil change and was taken right away and work was completed in a reasonable amount of time. They rotated my tires as that was due in a few hundred miles so I wouldn't have to come back for that. I have been pleased with my new 2017 Tuscon and the service department. We bought locally so it would be convenient to have it serviced and it has been a very good decision. I would recommend Gosch Hyundai to anyone wanting knowledgeable service people and a well organized department.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 01:12 PM
Steve M. at Gosch Hyundai responded on 09/18/2017

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Amos N. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The quality of service."
Excellent service.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 10:18 AM
Steve M. at Gosch Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
Service was great! Guy answer every question and had put in and out! Thank you!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 10:15 AM
Steve M. at Gosch Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Swen R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Veloster"
Service tech, Guy Foster has always gone above and beyond in helping.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 10:01 AM
Steve M. at Gosch Hyundai responded on 09/18/2017

Thank you for the 5 star review for Gosch hyundai.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
MICHELLE P. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Michelle Padilla"
Confidence in Guy Foster and ease with setting up appointment, calls regarding my service and ease with picking up my car. This is my second Hyundai and love love love my car but also love the honesty and professionalism of the service department under Guy.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 09:52 AM
Steve M. at Gosch Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
John R. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and efficient"
Quick clean and professional
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 06:41 PM
Steve M. at Gosch Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Joann P. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff and upfront pricing "
Always a pleasure when you have to take your car to a professional. They only repair what's needed and try to keep the cost down whenever possible.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 03:54 PM
Steve M. at Gosch Hyundai responded on 09/18/2017

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Calvin M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Guy Foster!"
Once again, Guy Foster hit a home run with me with his communication and information by keeping me aware of my vehicles completed repair and possible needed repair. Thank you Hyundai for hiring and developing individuals like Guy Foster that I can trust!
R,
Calvin M
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 02:15 PM
Steve M. at Gosch Hyundai responded on 09/15/2017

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
Graham L. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable Efficient service"
Great company to do business with
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:28 AM
Steve M. at Gosch Hyundai responded on 09/15/2017

Thank you for the 5 star review.

Steve Maynard
Service Manager
951-658-3188 ext 340
smaynard@goschmail.com
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