ReScore Reviews™ (10)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
Original
Overall Rating 2.7/5Overall Rating 2.7/5rating 2.7rating 2.7rating 2.7
98% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Replacement part needed"
Friendly service in a tImely manner.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:13 PM
Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good & quick"
They were very fast and nice. Everyrhing was great but they forgot to rotate my tires. No biggie I'll get it next time I'm in. Thanks for great service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 04:50 PM
THOMAS T. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership with Great Service"
Yes
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:28 PM
Randall M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"none"
none
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 12:28 PM
Menessah N. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Friendly staff that does quick work!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 11:01 AM
Jeremy P. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They do great work. Very professional. But is a little pricey."
Same as above.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:18 AM
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No problems "
In and out without any hassle.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:27 PM
Debra R. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thumbs up👍👍"
Expert service and staff
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/10/2017 07:29 PM
Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A"
Very friendly and excellent service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/09/2017 06:39 AM
Kent B. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"appreciate the good treatment"
Very professional on the phone and in person. Work done the same day as promised and got a new loaner. If I had to spend $500 at least I was treated like royalty.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 06:41 PM
William L. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and those who provide it"
Great service
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/07/2017 07:09 PM
Dawn K. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and friendly customer service "
The guys are always extremely friendly and up front with any and all services needed on my vehicle.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/05/2017 12:39 PM
Christina M. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Even though my appointment somehow got erased, not showing up on their schedule, they squeezed me in & got my oil changed in a very timely manner. As usual, they were kind & patient when explaining all that was done on my car.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 04:39 PM
Ron R. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent job"
Goshen Motors always does a great job. Reasonable price, good work and fast service. Can't beat their service!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/04/2017 04:44 AM
Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and prompt!"
Service was fast and exceeded my expectations.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 10:23 AM
Verified Customer on 08/31/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Like the vehicle, service is ok, why a second recall in the first year??"
No problem this time with dealership/service. See my notes re: frustration with two recalls in first year of this expensive vehicle.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 08/31/2017 08:18 PM
Patrick C., Service Manager at Goshen Hyundai responded on 09/01/2017

Mr. King:
I will call you today so we can discuss your frustrations with your vehicle and how this survey affects all of us. 
I certainly apologize for your feelings but please understand you are shooting the messenger with this survey. This has an huge negative affect on your local dealer that is always here to help you with your new Hyundai automobile. Certainly we are always here for you and I sincerely hope we can have a discussion and come to a mutual understanding.

Respectfully:

Patrick Considine
Service Manager
574-875-5106
Verified Customer on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"able to get answers I wanted"
people where friendly ans=d very helpful
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/31/2017 11:10 AM
KENNETH M. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the employees"
yes
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/30/2017 07:26 PM
Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall visit"
Everything was explained clearly and the wait time was exactly as they said it would be.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/21/2017
Service Type: Repair
Review Created: 08/30/2017 02:18 PM
Jill N. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast, quality work"
Thanks for a great experience!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/19/2017
Service Type: Repair
Review Created: 08/29/2017 07:34 PM
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