Graves Auto Service


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22 Reviews

100% Would Recommend
Latest Review 11 months ago

TIFFANY S. on 10/28/2016
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"Satisfied"
This shop is very clean and honest.
Vehicle: Land Rover Discovery
Service Date: 10/27/2016
Review Created: 10/28/2016 04:02 AM
ADRIAN B. on 10/21/2016
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"Honest staff with attention to detail."
I have been bringing both of my vehicles to Graves for several years and do suggest them to others when I hear people talking about having to have work done!
Vehicle: Saturn Vue
Service Date: 10/18/2016
Review Created: 10/21/2016 11:16 AM
BOB P. on 10/18/2016
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"Wonderful service and people"
The best service shop ever!
Vehicle: Jeep Liberty
Service Date: 10/17/2016
Review Created: 10/18/2016 06:14 AM
JEREMY M. on 10/18/2016
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"Honest and reliable"
We've been going to Graves for ten years and I will continue to go there. Bob and crew are honest and affordable.
Vehicle: Subaru Outback
Service Date: 10/17/2016
Review Created: 10/18/2016 04:00 AM
JOHN M. on 09/29/2016
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"Quick, efficient service at a fair price. Bob even provided a loaner so I didn't need a ride or wait. "
My truck needed tires and Bob suggested a great set of tires that were reasonably priced compared to other shops I called. He doesn't try to oversell and provides information on best ways to keep your vehicle in top shape. He makes service a painless process.
Vehicle: GMC Canyon
Service Date: 09/29/2016
Review Created: 09/29/2016 09:58 PM
LISA G. on 09/21/2016
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"Annual inspection"
Always great.
Vehicle: Nissan Sentra
Service Date: 09/19/2016
Review Created: 09/21/2016 03:05 AM
TERRY K. on 09/15/2016
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"Graves Automotive is highly recommended."
I have been using Graves Auto for over 8 years. I've spent over $1000 total there on 5 cars. High quality workmanship, fair pricing, no problems....ever.
Vehicle: Cadillac DeVille
Service Date: 09/13/2016
Review Created: 09/15/2016 12:51 AM
KIM A. on 09/07/2016
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"Bob makes the place great!"
Bob always does a great job for me at a reasonable price. He is easy to work with and happy to help.
Vehicle: Volkswagen Jetta
Service Date: 09/01/2016
Review Created: 09/07/2016 05:51 AM
ADAM H. on 09/07/2016
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"Honest, Fair and Friendly"
Bob and his team do good work, are friendly and charge a fair price without ever overselling work that isn't really needed.
Vehicle: Subaru Forester
Service Date: 09/06/2016
Review Created: 09/07/2016 04:15 AM
RYAN Z. on 08/20/2016
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"Quick honest service"
I've been coming for years and never been disappointed.
Vehicle: Honda Civic
Service Date: 08/19/2016
Review Created: 08/20/2016 06:30 PM
DENNIS E. on 08/20/2016
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"Always dependable"
As always, thorough, quality work, good service, reliable, timely.
Vehicle: Honda Accord
Service Date: 08/19/2016
Review Created: 08/20/2016 10:44 AM
RICK R. on 08/08/2016
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"Always the right service"
Graves is very thorough but also considerate of the age of the car (1999) and amount of service necessary. I've taken my just around car there for years, when I recently wanted to take it for some longer trips they said sure they had a regimen for that too. All was done and the SUV is making five hour trips reliably. Also are the only place I know in the city of /rochester who service and inspect almost all types of vehicles including campers and motorcycles.
Vehicle: Ford Explorer
Service Date: 07/26/2016
Review Created: 08/08/2016 06:51 PM
JIM AND D. on 08/06/2016
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"Quick and fair price"
Had a rattle in the front end and Bob diagnosed and me with info and cost. Completed repair in time for me to drive home after work.
Vehicle: Ford C-Max
Service Date: 08/04/2016
Review Created: 08/06/2016 06:43 AM
BOB P. on 08/01/2016
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"Best repair shop in NY State!"
Great everyday folks with great values and very down to earth. On top of that excellent mechanics. Proud to know the Graves!
Vehicle: Dodge Nitro
Service Date: 07/29/2016
Review Created: 08/01/2016 07:35 AM
TAYLOR H. on 07/20/2016
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"Great Service"
Graves provides great and timely service. Your utmost satisfaction is what they strive for and reach it every time.
Vehicle: Mazda 3
Service Date: 07/19/2016
Review Created: 07/20/2016 10:14 AM
Bill T. on 07/20/2016
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Spoke with Karen. She said the business fixed the vehicle right the first time.
Vehicle: Honda Accord
Category: Service
Service Date: 06/01/2016
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Terry K. on 07/20/2016
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Terry said she has been doing business with them or almost 8 years and they've always treated him well.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/29/2016
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
NATHAN B. on 07/15/2016
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"Honest quick and professional "
Honest quick and professional, will be back. nice MG btw
Vehicle: Jeep Cherokee
Service Date: 07/15/2016
Review Created: 07/15/2016 09:32 PM
LIZ W. on 07/15/2016
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"Excellent, professional service"
Graves Auto is the best!!
Vehicle: Chevrolet Impala
Service Date: 07/14/2016
Review Created: 07/15/2016 02:29 AM
Pat B. on 07/08/2016
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Pat said the business provided great service. She was in and out in a timely manner and they had very reasonable prices.
Vehicle: Ford Focus
Category: Service
Service Date: 07/06/2016
Review Created: 07/08/2016
This review was collected via phone interview by Customer Research Inc.
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